Troubleshooting Tips - Ideal Air Dehumidifiers Owner's Manual

Troubleshooting Tips

Before calling service, review the chart below.
You may be able to quickly resolve the problem yourself.
Problem
,
Make sure the dehumidifier's plug is pushed completely into the
outlet.
Unit does not start
Check the house fuse/circuit breaker box.
Dehumidifier has reached its preset level or bucket is full.
Water bucket is not in the proper position.
Did not allow enough time to remove the moisture.
Make sure there are no curtains, blinds or furniture blocking the
front or back of the dehumidifier.
Dehumidi er does not
The humidity control may not be set low enough.
dry the air as it should
Check that all doors, windows and other openings are securely
closed.
Room temperature is too low, below 41˚F (5˚C).
There is a kerosene heater or something giving off water vapor
in the room.
The air filter is clogged.
The unit makes a loud
The unit is tilted instead of upright as it should be.
noise when operating
The floor surface is not level.
Frost appears on the
This is normal. The dehumidifier has Auto defrost feature.
coils
Hose to connector or hose connection may be loose.
Water on oor
Intend to use the bucket to collect water, but the back
drain plug is removed.
These are error or protection codes. See the bottom of Pg. 5
ES, AS, P2 and EC
in "Control Panel" section.
appear in the display
What to check
10