Before You Call - Kenmore ELECTRIC BuILT-IN OVEN Use & Care Manual

OCCuRRENCE
Entire oven does not operate.
Oven smokes excessively during
broiling.
Poor baking results.
Self-cleaning cycle does not work.
Soil not completely removed after
self-cleaning cycle is completed.
Flames inside oven or smoke from
vent.

Before You Call

Solutions to Common Problems
POSSIBLE CAuSE/SOLuTION
When the oven is first plugged in, or when the power supply to the oven has
been interrupted, the display will flash. The oven cannot be programmed until
the clock is set.
Be sure electrical cord is securely connected into the electrical junction box.
Cord/plug is not installed and/or connected. Cord is not supplied with oven.
Contact Sears or another qualified servicer.
Service wiring not complete. Contact Sears or another qualified servicer.
Power outage. Check house lights to be sure. Call your local electric company.
Short in cord/plug. Replace cord/plug.
Controls are not set properly. See instructions under Setting Oven Controls
to set the controls.
House fuse has blown or circuit breaker has tripped immediately following
installation. House fuse may not be fully engaged. Check fuse and screw or
engage circuit breaker securely.
House fuse has blown or circuit breaker has tripped after the oven has been
installed and previously operating. Call Sears or another qualified servicer.
Oven door is closed. Door should be open during broiling.
Meat too close to the broiler unit. Reposition the rack to provide more
clearance between the meat and the broiler. Preheat broil element for quick
searing operation.
Meat not properly prepared. Remove excess fat from meat. Slash remaining
fatty edges to prevent curling, but do not cut into the lean.
Grid on broiler pan wrong side-up. Grease does not drain into broiler pan.
Always place the grid on the broiler pan with the ribs up and the slots down to
allow grease to drip into the pan.
Broiler pan used without grid or grid cover with foil. DO NOT use the broiler
pan without the grid or cover the grid with foil.
Oven needs to be cleaned. Grease has built up on oven surfaces. Regular
cleaning is necessary when broiling frequently. Old grease or food spatters
cause excessive smoking.
Many factors affect baking results. See Baking for hints, causes and
corrections. See Adjusting Oven Temperature.
Make sure the oven door is closed.
Controls not set properly. Follow instructions.
Self-cleaning cycle was interrupted. Stop time must be set 2-4 hours past the
start time. Follow steps under "Stopping or Interrupting a Self-Cleaning Cycle"
in this Use & Care Guide.
Failure to clean bottom, from top of oven, frame of oven or door area outside
oven seal. These areas are not in the self-cleaning area, but get not enough
to burn on residue. Clean these areas before the self-cleaning cycle is
started. Burned on residue can be cleaned with a stiff nylon brush and water
or a nylon scrubber. Be careful not to damage the oven gasket.
Excessive spillovers in oven. Set the self-clean cycle for longer cleaning time.
Excessive spillovers in oven. This is normal, especially for high oven
temperatures, pie spillovers or for large amounts of grease on bottom of oven.
Wipe up excessive spillovers.
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