TROUBLESHOOTING
Problem
The compressor runs for 1 to 5
minutes and stops.
The compressor runs but the
inner liner does not get very
cold.
The inner liner is very cold and
the compressor runs
continuously.
The compressor does not run.
The freezer is noisy.
Can the unit plugged into both
AC and DC power supply?
Cause
The voltage is not in the
correct range.
The ambient temperature
is too high.
The system is blocked.
The ice layer on the
evaporator is too thick.
The door is being opened
and closed too frequently.
The freezer is overloaded.
The condenser is not well-
ventilated.
The temperature sensor-
tube is out of the
evaporator or the controller
is faulty.
The controller is faulty (the
power indicator is not on).
The thermostat is set too
high and the ambient
temperature is too low.
The freezer is not level.
The voltage is not in the
correct range.
Solution
Switch off the power and restart
when the power is normal.
The operating temperature of this
unit is <90F. If temperature is
higher than 90F, the unit need
longer to cool to the set
temperature.
Contact service department via
email at service@whynter.com
Defrost the freezer
The door should be opened as little
as possible.
Remove some products from the
freezer.
Place the freezer in a well-
ventilated place.
Contact service department via
email at service@whynter.com
Contact service department via
email at service@whynter.com
Set the freezer to a lower
temperature.
Place the freezer on a flat and hard
surface.
Switch off the power and restart
when the power is normal.
Yes. If both AC and DC are plugged
in at the same time, then the unit
will primarily operate on AC. If the
AC power source fails, DC will
become primary source of power
supply.
9
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