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A Guide to TracVision SA
owner's manual
• Installation Instructions
• User's Guide
• Technical Manual

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Summary of Contents for KVH Industries 5616

  • Page 1 A Guide to TracVision SA owner’s manual • Installation Instructions • User’s Guide • Technical Manual...
  • Page 2 The following information applies to Revision D of the TracVision SA Owner’s Manual (KVH Part Number 54-0149). Your TracVision SA antenna has been upgraded! Instead of a single-output Low Noise Block (LNB), your system is now equipped with a dual-output LNB, giving you the ability to connect more than one IRD and TV to the system.
  • Page 3: Tracvision Sa Components

    Since the dual-output LNB is now standard, the following sidebar note no longer applies: TracVision SA is equipped with a single-port Low Noise Block (LNB) that can provide signals to a single IRD. Should you wish to equip your vehicle with multiple TVs and IRDs, a dual-port LNB is available as an option (KVH Part Number 19-0056).
  • Page 4 A Guide to TracVision SA – ADDENDUM Figure 2-14 Cable Port Assignments (Exterior of Baseplate) Power Data (#1) (#2) (#3) (#4) Power Figure 2-15 Interior Baseplate Wiring Data RF Cable 2.4.1 Connecting the Antenna Data Cable to the IRD The data cable now enters the baseplate through the second liquid-tight fitting (cable port #3).
  • Page 5 When shipped from the factory, the The RF signal cable is fitted with an F-type connector at only one antenna’s RF connectors are end and should be attached to TracVision SA and the IRD as protected with caps. Leave the cap follows:...
  • Page 6 The following two sections have been added to explain how to connect multiple IRDs and TVs to the TracVision SA. Installing Two IRDs and TVs To connect a second TV and IRD to the TracVision SA system, KVH recommends the use of RG-6 or RG-11 (75 ohms) cable you must connect a second RF cable to the Antenna Unit for RF wiring.
  • Page 7 IRDs. If more than four IRDs are required, contact KVH for additional wiring instructions. Mount the multiswitch unit in accordance with the manufacturer’s instruction sheet. Figure 2-24 TracVision SA Data Cable Installing Three or More IRDs Connector Using an Active Multiswitch TracVision SA RF Connectors...
  • Page 8 A Guide to TracVision SA – ADDENDUM Replaceable Parts Table 5-1 has been updated to include the dual-output LNB. Table 5-1 Part Name Part Number Field Replaceable Units Radome Assembly 02-0953-02 Baseplate Assembly 02-0952-02 Power Cable 32-0590-30 Data Cable 32-0591-30...
  • Page 9 Appendix A System Specifications Table A-1 has been updated to include the dual-output LNB. Table A-1 Physical Characteristics TracVision SA System Power 11-16 volts DC @ 2.5 amps Specifications nominal, 3.5 amps peak Dimensions/Weight 32" (81 cm) wide x 14.8" (38 cm)
  • Page 10 A Guide to TracVision SA – ADDENDUM Appendix B Functional Block Diagram The functional block diagram has been updated to include a second RF cable. In-vehicle Components TracVision SA Antenna Unit Components/Wiring Terminal Connectors Elevation Mechanism Azimuth Mechanism DSS or...
  • Page 11 The following information applies to Revision D of the TracVision SA Owner’s Manual (KVH Part Number 54-0149). Your TracVision SA antenna has been upgraded! Instead of a single-output Low Noise Block (LNB), your system is now equipped with a dual-output LNB, giving you the ability to connect more than one IRD and TV to the system.
  • Page 12 Connecting the Antenna Unit TracVision SA Cable Ports Figure 2-14 has been changed to remove the “Not Used” label from cable port #1. In a dual-output LNB configuration, this cable port can be used to connect a second RF cable (when connecting multiple IRDs and TVs to the system).
  • Page 13 Installing Two IRDs and TVs KVH recommends the use of To connect a second TV and IRD to the TracVision SA system, RG-6 or RG-11 (75 ohms) cable you must connect a second RF cable to the RF2 connector within for RF wiring.
  • Page 14 1. Connect the RF cable tagged “RF1” to the multiswitch input labeled “LNB RHCP +13V”. 2. Connect a second RF cable to the multiswitch input labeled “LNB LHCP +18V”. 3. Connect the multiswitch outputs to individual IRD inputs. Use RG-6 cable terminated with F-type connectors for all RF connections.
  • Page 15 A Guide to TracVision SA – ADDENDUM Appendix A System Specifications Table A-1 has been updated to include the dual-output LNB. Table A-1 Physical Characteristics TracVision SA System Power 11-16 volts DC @ 2.5 amps Specifications nominal, 3.5 amps peak Dimensions/Weight 32"...
  • Page 16 Appendix B Functional Block Diagram The functional block diagram has been updated to include a second RF cable. In-vehicle Components TracVision SA Antenna Unit Components/Wiring Terminal Connectors Elevation Mechanism Azimuth Mechanism DSS or EchoStar Elevation CPU, Motor Driver, Motor Power Supply, and RF Detector Maint.
  • Page 17 TracVision SA Owner’s Manual (KVH Part Number 54-0149). Replaceable Parts Minor changes have been made to simplify the TracVision SA printed circuit board (PCB). Table 5-1 has been updated to include the new part numbers for the PCB and associated fuse. In addition, Figures 5-1 and 5-5 (previously 5-4) have been changed to illustrate the new PCB.
  • Page 18 Figure 5-1 Pan Head Screws Antenna, PCB, and Rotating Plate PCB Cover 3.15-amp Fuse Rotating Plate Figure 5-2 Connecting Rod E-ring Close-up of Connecting Rod and E-ring Linear Actuator Elevation Axis Motor Shaft 5.4.1 PCB Removal and Replacement Estimated Time to Repair: ⁄...
  • Page 19 A Guide to TracVision SA – ADDENDUM 2. Remove the connecting rod by sliding it off the bracket. 3. Fully retract the elevation axis motor shaft – Fig. 5-4. Figure 5-4 Removing the PCB Cover Elevation Axis Motor Shaft Linear Actuator PCB Cover 4.
  • Page 20 7. The PCB is mounted to the rotating plate with 9 pan head screws. 8. Reverse this process to install the replacement PCB. Reinstall all cable connectors removed in Step 6. When replacing the PCB cover, be 9. Carry out the LNB calibration procedure careful not to pinch any cables.
  • Page 21 The following information applies to Revision D of the TracVision SA Owner’s Manual (KVH Part Number 54-0149). Replaceable Parts Due to system improvements, the TracVision SA now consumes less power. As a result, the system fuse has been changed from a 4-amp to a 3.15-amp fuse.
  • Page 22 Figure 5-2 Connecting Rod E-ring Close-up of Connecting Rod and E-ring Antenna Gyro Linear Actuator Elevation Axis Motor Shaft 5.4.1 PCB Removal and Replacement Estimated Time to Repair: ⁄ hour The microprocessor PCB assembly is protected by a cover fastened to the rotating plate – Fig. 5-1. The cover must be removed to gain access to the main power fuse and the PCB When carrying out maintenance assembly.
  • Page 23 A Guide to TracVision SA – ADDENDUM 4. Remove 6 pan head screws from the PCB cover flanges. 5. Remove the PCB cover. To get the necessary clearance, rotate the linear actuator up 90º while TracVision SA is equipped with a lifting the PCB cover –...
  • Page 24 The following information applies to Revision D of the TracVision SA Owner’s Manual (KVH Part Number 54-0149). Replaceable Parts Due to system improvements, the TracVision SA now consumes less power. As a result, the system fuse has been changed from a 4-amp to a 3.15-amp fuse.
  • Page 25 DISH Network. This manual provides detailed instructions on the proper installation, use, and maintenance of your TracVision SA system. Throughout this manual, important information is marked for your attention by these icons: A helpful tip that either directs you to...
  • Page 26 ® ® TracVision and KVH are registered trademarks of KVH Industries, Inc. ® DIRECTV is an official trademark of DIRECTV, a unit of GM Hughes Electronics Corporation. ™ DISH Network is an official trademark of EchoStar Communications Corporation.
  • Page 27: Table Of Contents

    Digital Satellite Television ......1-1 TracVision SA System Overview ......1-1 1.2.1 TracVision SA Components............1-2...
  • Page 28 Data Cable Wiring .....C-1 Wiring TracVision SA to a 15-pin Data Connector ...C-1 DB9 Data Connector Pin Assignments .
  • Page 29 List of Figures Figure 1-1 TracVision SA System Configuration ....1-1 Figure 1-2 Primary Components of the TracVision SA ... .1-2 Figure 2-1 Antenna Blockage .
  • Page 30 List of Tables Table 1-1 TracVision SA Packing List ..... .1-3 Table 2-1 Kitpack Contents ......2-2 Table 2-2 TracVision SA Operational Messages .
  • Page 31 Table F-3 Operational Commands ......F-3 Table F-4 Target and Signal Commands ....F-4 54-0149 Rev.
  • Page 32: Introduction

    TV satellite when the vehicle is moving. TracVision SA System Overview A complete satellite TV system includes the TracVision SA connected to an Integrated Receiver Decoder (IRD), aka a “satellite receiver,” and a television set. A desktop or laptop computer is used to conduct diagnostics. The interrelationship of TracVision SA is equipped with a units is illustrated in Figure 1-1.
  • Page 33: Tracvision Sa Components

    A Guide to TracVision SA 1.2.1 TracVision SA Components The Antenna Unit includes the antenna positioning mechanism, signal front end, power supply and control elements. These include antenna drive controls and mechanisms, the cable wrap subassembly, power conditioning and regulating circuits, and the RF detector.
  • Page 34: Materials Provided With Tracvision Sa

    * A complete listing of kitpack contents is provided in Section 2.1.2, “Kitpack.” 1.3.1 Additional Materials Required for TracVision SA Use To make full use of your new TracVision SA and receive satellite TV on the road, you will need to provide/purchase the following: •...
  • Page 35: Installation

    Installation Installation Overview of Installation TracVision SA is designed for simple installation and setup. Just follow these easy steps: Plan the entire installation before 1. Choose the antenna location. proceeding! Take into account component placement, running 2. Mount the antenna unit.
  • Page 36: Kitpack

    A Guide to TracVision SA 2.1.2 Kitpack Table 2-1 lists the materials provided in the TracVision SA kitpack. Table 2-1 Part Qty. KVH Part No. Kitpack Contents Rocker Switch 12-0048 Switch Plate 20-0685 RF F-Connector 23-0170 Terminal Crimp (female) 23-0188-03...
  • Page 37: Mounting The Antenna Unit

    Installation Mounting the Antenna Unit 1. Remove antenna unit from shipping container. Always lift the antenna unit by the 2. Remove and save the 8 pan head screws and gray baseplate, never by the sealing washers that hold radome to baseplate. radome or any portion of the Carefully lift radome straight up until clear of antenna assembly!
  • Page 38: Figure

    A Guide to TracVision SA 6. Remove additional nuts and washers connecting baseplate and shipping restraints to the mounting plate. The positions of all three shipping restraints are pictured in Figure 2-4. Figure 2-4 Rotating Plate Shipping Restraint TracVision SA Shipping Restraints...
  • Page 39 Installation 11. With the corners secured, use the mounting plate as a template to mark and drill the remaining nineteen ⁄ holes through the roof of the vehicle. " Remove plate and clean roof surface. The dimensions of the baseplate and locations of the drill holes are shown in Figure 2-6.
  • Page 40 A Guide to TracVision SA 15a.(Alternate Drain Hole Locations) If the antenna unit is installed with the connectors facing the front of the vehicle, drill out ⁄ -drain holes in rear-facing " side of baseplate as illustrated in Figure 2-8. The...
  • Page 41: Connecting The Antenna Unit

    Shipping Restraint 18. Proceed to Section 2.4, “Connecting the Antenna Unit,” to wire the TracVision SA system. The radome will be placed back on the baseplate using the hardware removed in Step 2 after wiring and initializing the system. Connecting the Antenna Unit The following sections provide instructions for properly wiring the Antenna Unit to the IRD and to vehicle power.
  • Page 42 A Guide to TracVision SA Figure 2-13 • After hooking up all of the wiring and removing any slack, slowly rotate, raise, and lower the antenna Moving the Antenna Reflector reflector to make certain that the cables are all clear of any moving elements.
  • Page 43: Connecting The Antenna Data Cable To The Ird

    DIRECTV Green/White White/Blue IRD_RXD The data cable for TracVision SA is equipped with a male DB9 (low-speed data port) connector. Connect the DB9 connector Blue/White IRD_TXD on the data cable to the low-speed data port on the back of the...
  • Page 44 A Guide to TracVision SA DISH Network Unlike the DIRECTV IRDs, the EchoStar IRD used with the DISH Network is not equipped with a DB9 connector. As a result, you will need to purchase an EchoStar Adapter (KVH Part Number 02-0899).
  • Page 45: Connecting The Antenna To Vehicle Power

    Connecting to Vehicle Power TracVision SA must be connected to a +12 volt DC, Figure 2-20 2.5-3.5 amp power supply to operate. The supplied power cable Proper Terminal Strip Wiring should be run up to the antenna unit, through the far right Arrangement –...
  • Page 46: Connecting The Ird Ground Wire

    2.4.4 Connecting the Antenna RF Signal Cable to the IRD The RF signal cable is fitted with an F-type connector at only one end and should be attached to TracVision SA and the IRD as follows: When shipped from the factory, the 1.
  • Page 47: Figure 2-22 Connecting The Rf Cable To Tracvision Sa

    RF1. KVH has provided an F-connector 3. Feed the bare end of the RF signal cable and pass for use with the TracVision SA. This through the cable hole drilled earlier and into the connector specifically requires the vehicle.
  • Page 48: Checking Out The System

    5. Attach the cable to the IRD connector labeled SATELLITE IN. Checking Out the System Power up the TracVision SA system and IRD and observe messages on your TV screen to verify proper operation. Some messages originate in the IRD, others are generated in the TracVision SA circuits.
  • Page 49: Completing The Installation Process

    DIRECTV and EchoStar. This will permit the degrading the RF signal strength installer to record the TracVision SA startup sequence to verify and the reception quality. that the unit is functioning within specified parameters. Baseline...
  • Page 50: Configuring Tracvision Sa For Remote Satellite Dish Operation

    KVH TracVision LM Configuring TracVision SA for Remote Satellite Dish Operation In some campground locations, dense foliage will block the satellite signal. In these situations, a remote portable antenna may be the only solution to satellite signal reception. The wiring option for the remote dish is very simple and should be installed when the TracVision is installed.
  • Page 51: Operation

    The TracVision SA system is easy to use. Antenna unit initialization and satellite acquisition is automatic and does not require any operator intervention. To use the TracVision SA system, the vehicle must be stationary. As part of the startup process, the Once the vehicle is parked: TracVision SA system will default to Channel 200, a program directory.
  • Page 52 TracVision SA to be turned on. After parking your vehicle and confirming that the antenna is receiving the satellite signal, you may turn off the TracVision SA unit to avoid unnecessary use of It is highly recomended that you power. The antenna will continue to receive the satellite TV turn off the TracVision SA prior to signals and relay them to the IRD.
  • Page 53: Troubleshooting

    Causes and Remedies for Common Operational Issues There are a number of common issues that can affect the signal reception quality or the operation of the TracVision SA. The following sections address these issues and potential solutions. 54-0149 Rev. D...
  • Page 54: Blown Fuse Or No Power

    Refer to Section 2.2, “Choosing the Best Location,” available with the DISH Network make certain that the TracVision SA unit is in the optimal and some newer IRDs (e.g., the location. Simply moving the vehicle to clear an external Sony A50).
  • Page 55: Outside Satellite Coverage Zone

    Troubleshooting 4.1.4 Outside Satellite Coverage Zone TracVision SA will provide outstanding reception throughout the entire coverage area for your satellite television service of choice. However, signal quality can be degraded as you approach the For your convenience, KVH fringe coverage areas (e.g., Northern Maine). Refer to your...
  • Page 56: Echostar Ird Commissioning Check

    If the system tests achieves a result of NONE , there is no communication at all between the antenna unit and the IRD. Solution Check to be certain the IRD and TracVision SA are connected properly at the low-speed data port. Refer to Section 2.4, “Connecting the Antenna Unit,”...
  • Page 57: Ird Faulty

    TracVision SA LNB. Computer Diagnostics TracVision SA has been designed to provide diagnostic readouts viewed on the TV screen (DSS only) or on a personal computer having an RS-232 serial communication port. If you are unable to isolate a system problem with the foregoing troubleshooting tools, set up for computer diagnostics as described below.
  • Page 58: Maintenance Port Parser Commands

    A Guide to TracVision SA 3. Apply power to the TracVision SA system and allow the system to complete full initialization. Data should be scrolling on the PC display to identify any system problems detected. If no data is seen, recheck your connections and the terminal software setup.
  • Page 59: Maintenance

    Preventive Maintenance TracVision SA requires minimal preventive maintenance. The following tasks are sufficient to maintain peak performance. Monthly • Wash the exterior of the radome and baseplate assembly with fresh water;...
  • Page 60: Replaceable Parts

    Should the fuse ever need to be replaced, TracVision SA uses 19-0194 a 5x20mm, 4-amp, 250-volt fast- * Optional, purchased separately blow fuse. It is recommended that all other technical difficulties be resolved by returning the TracVision SA unit to an authorized service provider.
  • Page 61: Field Replaceable Unit Procedures

    Maintenance Field Replaceable Unit Procedures Always lift the antenna unit by The following subsections provide detailed procedures for the gray baseplate, never by the repairing or swapping out field replaceable units. The procedures radome or any portion of the refer to labeled items presented on the following isometric antenna assembly! diagrams, which are based on KVH assembly drawings.
  • Page 62: Pcb Removal And Replacement

    A Guide to TracVision SA Figure 5-3 Wing Screw Antenna Assembly and Washer LNB Clamp Reflector Bracket 5.4.1 PCB Removal and Replacement Estimated Time to Repair: ⁄ hour The microprocessor PCB assembly is protected by a cover fastened to the rotating plate – Fig. 5-1. The cover must be removed to gain access to the main power fuse and the PCB assembly.
  • Page 63: Antenna Lnb Replacement

    LNB 6. Reverse this process to install the replacement PCB. Reinstall all cable connectors removed in Step 4. TracVision SA is equipped with a 7. Carry out the LNB calibration procedure 5x220 mm, 4-amp, 250 volt fast- (Section 5.4.2).
  • Page 64 A Guide to TracVision SA Antenna LNB Normalization and Stability Test 1. Type HALT<cr> to put the system into Idle Mode. 2. Type DEBUGON<cr> to put the system into Debug Mode. 3. Type FINDSAT<cr> to begin the automatic signal peaking process. Wait until the antenna peaks the satellite signal and is motionless.
  • Page 65: Echostar Adapter Replacement

    Maintenance 10. The RF signal values while tracking shall be greater than 2000 and less than 3000. 5.4.3 EchoStar Adapter Replacement Estimated Time to Repair: ⁄ hour Use the following procedure to replace the EchoStar Adapter: 1. Remove power from Antenna and unplug IRD from AC power.
  • Page 66: Figure 5-6 Securing The Forward Shipping Restraint

    A Guide to TracVision SA 3. Place the antenna bracket on the forward shipping restraint. 4. Secure the forward restraint and bracket by wrapping two tie-wraps around the bend in the forward restraint and the antenna bracket (at the end of the LNB bracket).
  • Page 67: Appendix A System Specifications

    System Specifications Appendix A System Specifications Physical Characteristics Table A-1 TracVision SA System Power 11-16 volts DC @ 2.5 amps nominal, 3.5 amps peak Specifications Dimensions/Weight 32" (81 cm) wide x 14.8" (38 cm) high, 33 lbs (15 kg) Single Output...
  • Page 68: Appendix B Functional Block Diagram

    Functional Block Diagram Appendix B Functional Block Diagram In-vehicle Components TracVision SA Antenna Unit Components/Wiring Terminal Connectors Elevation Mechanism Azimuth Mechanism DSS or EchoStar Elevation CPU, Motor Driver, Motor Power Supply, and RF Detector Maint. Azimuth Motor Power Power Power...
  • Page 69: Appendix C Data Cable Wiring

    DB15 port. Splicing a DB15 Connector to the Data Cable It is possible to splice a DB15 connector to the TracVision SA data cable after removing the male DB9 connector. The alternate wiring arrangement is as follows:...
  • Page 70: Db9 Data Connector Pin Assignments

    A Guide to TracVision SA C.2 DB9 Data Connector Pin Assignments During the troubleshooting or maintenance process, it may be necessary to check the DB9 data connectors to ensure that it is operating properly. With that in mind, Figure C-1 and Table C-2 detail the pin assignments for both the male and female DB9 connectors.
  • Page 71: Appendix D Echostar Ird Commissioning Procedure

    - The screen will show you the Azimuth and Elevation to the satellite. Write this down. 7. Connect a PC to the data port. 8. Turn on the TracVision SA. 9. Type HALT <CR> after receiving the message *** Entering Search Mode 1 ***.
  • Page 72 61.5° West, 119° West, 148° West. shuts IRD off. Your EchoStar IRD is now updated. 18. Turn the TracVision SA off and then on. The EchoStar IRD will now communicate with the TracVision SA system. To verify this, monitor data port information.
  • Page 73: Appendix E Startup Data Sequence

    TracVision SA. The first is the standard, full initialization routine. The second routine is that registered by TracVision SA if it is turned on and acquires the satellite via the “Instant On” operation (described in Section 3, “Operation.”) These sequences can be recorded using the data port...
  • Page 74 Saved Sat Pos: AZ = 327.70, EL = 33.34 “Instant On” Startup Sequence ?PGM KVH TracVision SA Rev K - Version 5.05 - Serial Number 12345678 Instant On --------------------------------System skips limit switch test Limit Switch Status: PASS-----------------PASS is expected *** Initializing IRD ***...
  • Page 75: System Commands

    Appendix F Maintenance Port Parser Commands TracVision SA system parser commands are parsed when the system receives an ASCII carriage return (Hex 0D). An ASCII line feed (Hex 0A) is permitted but is ignored in any transmitted command. All system responses are terminated with an ASCII carriage return followed by a line feed and ending with either an acknowledge character (ASCII >...
  • Page 76 A Guide to TracVision SA Manual Positioning Commands To execute the following commands, first put the Antenna Unit in idle mode by typing HALT and pressing “ENTER.” Positioning commands may be entered after the antenna comes to rest. Help on Parser Commands...
  • Page 77 Maintenance Port Parser Commands Azimuth CCW Step Function: commands a 0.1 deg CCW manual step in azimuth angle Command: Argument: none Response: echoes the command Elevation UP Step Function: commands a 0.1 deg UP manual step in elevation angle Command: Argument: none Response:...
  • Page 78 A Guide to TracVision SA Target and Signal Commands Report Target Location Table F-4 Target and Signal Commands Function: reports the target (satellite) location in the baseplate frame and uses the saved satellite position Command: TGTLOCATION Argument: none Response: Target Location = E XXX, A XXXX...
  • Page 79 KVH Industries Limited Warranty TracVision SA Limited Warranty on Hardware KVH Industries, Inc. warrants the KVH product purchased against defects in materials for a period of TWO (2) years and against labor costs for a period of ONE (1) year from the date of original retail purchase by the original purchaser.
  • Page 80 ® KVH Industries, Inc. KVH Europe A/S 50 Enterprise Center Middletown, RI 02842 U.S.A. Ved Klaedebo 12 2970 Hoersholm Denmark Phone: (401) 847-3327 Fax: (401) 849-0045 Phone: +45 45 160 180 Fax: +45 45 867 077 E-Mail: info@kvh.com Internet: http://www.kvh.com E-Mail: info@kvh.dk Internet: http://www.kvh.com ®...

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