Konica Minolta magicolor 1680MF User Manual page 146

Symptom
Machine
resets or
turns off fre-
quently.
With N-up on
multiple cop-
ies, the out-
put is
incorrect.
You hear
unusual
noises.
Some areas
of the
scanned
image are
missing.
Media is
wrinkled.
Data was
sent to the
machine, but
it doesn't
print.
It is not pos-
sible to enter
Scan mode.
Solving Other Problems
Cause
The power cord is not
correctly plugged into
the outlet.
A system error
occurred.
Both the printer driver
and the application
have been set for col-
lation.
The machine is not
level.
There is a foreign
object stuck inside
the machine.
Acrobat 8 (Macintosh
version) is used for
scanning the image.
The media is moist
from humidity or hav-
ing water spilled on it.
The media feed roller
or fuser unit is defec-
tive.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
An error message is
displayed in the mes-
sage window.
An error has occurred
in Copy mode.
Solution
Turn off the machine, confirm that the
power cord is correctly plugged into
the outlet, and then turn on the
machine.
Contact Technical Support with the
error information.
For N-up on multiple copies, choose
Collate only in the printer driver's Basic
Tab. Do not set collation in the applica-
tion.
Place the machine on a flat, hard, level
surface.
Turn off the machine and remove the
object. If you cannot remove it, contact
Technical Support.
With the Acrobat Scan setting, turn off
the OCR and Filtering functions.
Remove the moist media and replace it
with new, dry media.
Check them for damage. If necessary,
contact Technical Support with the
error information.
Use KONICA MINOLTA-approved
media. See "Print Media" on page 3-2.
Also, refer to http://printer. konicami-
nolta.com for a complete list of cur-
rently approved media.
Handle according to the message dis-
played.
Correct the cause of the error, and
then enter scan mode.
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