HP PAVILION DX6500 Maintenance And Service Manual
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HP PAVILION DX6500 Maintenance And Service Manual

HP PAVILION DX6500 Maintenance And Service Manual

Entertainment pc
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HP Pavilion dx6500 Entertainment PC
Maintenance and Service Guide

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Summary of Contents for HP PAVILION DX6500

  • Page 1 HP Pavilion dx6500 Entertainment PC Maintenance and Service Guide...
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description 2 External component identification Display components ... 4 Top components ... 6 Lights ... 6 Buttons and speakers ... 7 Keys ... 9 TouchPad ... 10 Front components ... 11 Left-side components ... 12 Right-side components ...
  • Page 6 Component replacement procedures ... 34 Serial number ... 34 Computer feet ... 35 Battery ... 36 Camera module ... 37 Display inverter ... 39 Hard drives ... 41 Memory module ... 43 RTC battery ... 45 WLAN module ... 46 Optical drive ...
  • Page 7 Phillips PM2.5×8.0 screw ... 96 Phillips PM2.0×4.0 screw ... 99 Phillips PM2.0×3.0 broad-head screw ... 102 Phillips PM2.5×6.0 screw ... 103 Phillips PM2.5×3.0 broad-head screw ... 105 Hex HM5.0×9.0 standoff ... 106 Phillips PM2.5×5.0 screw ... 107 Phillips 2.0×7.0 screw ... 109 Phillips PM2.5×4.0 captive screw ...
  • Page 8 viii...

  • Page 9: Product Description

    Graphics Panel Memory Hard drives Description HP Pavilion dx6500 Entertainment PC Intel® Core™ 2 Duo processors T7700 2.40-GHz processor, 4-MB L2 cache, 800-MHz FSB T7500 2.20-GHz processor, 4-MB L2 cache, 800-MHz FSB T7250 2.00-GHz processor, 2-MB L2 cache, 800-MHz FSB T5550 1.83-GHz processor, 2-MB L2 cache, 667-MHz FSB...
  • Page 10 Category Optical drives Diskette drive Camera Microphone Audio Modem Ethernet Wireless External media card Ports Chapter 1 Product description Description Supports the following dual hard drive configurations: 320-GB, 5400-rpm (160 GB × 2) ● 160-GB, 5400-rpm (80 GB × 2) ●...
  • Page 11 1394 2-pin AC power Docking Expansion port 3 supports HP xb3000 Notebook Expansion Base and HP Notebook QuickDock Keyboard/pointing 12.0-inch keyboard devices TouchPad with 2 buttons and two-way scroll (taps enabled as default) Power requirements 12-cell 2.20-Ah, 95-Wh, Li-ion battery...

  • Page 12: External Component Identification

    External component identification Display components Item Component Internal display switch Wireless antennae (2 or 3, varying by computer model) Internal microphones (2) (select models only) Chapter 2 External component identification Description Turns off the display if the display is closed while the computer is on.
  • Page 13 Item Component Integrated camera light Integrated camera Description NOTE: If there is a microphone icon next to each microphone opening, the computer has internal microphones. On: The integrated camera is in use. Records video and captures still photographs. Display components...

  • Page 14: Top Components

    Top components Lights Item Component Power lights (2)* Battery light Drive light Caps lock light Volume mute light Volume down light Volume up light Num lock light *The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed.

  • Page 15: Buttons And Speakers

    Buttons and speakers Item Component Power button* Speakers (2) Media button DVD button Description When the computer is off, press the button to turn on ● the computer. ● When the computer is on, press the button to shut down the computer.
  • Page 16 Item Component Previous/rewind button Play/pause button Next/fast forward button Stop button Volume mute button (10) Volume scroll zone *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support. Chapter 2 External component identification Description Plays the previous track or chapter when pressed once.

  • Page 17: Keys

    Keys Item Component Windows logo key Windows applications key Embedded numeric keypad keys Function keys Function Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key or the Displays the Windows®...

  • Page 18: Touchpad

    TouchPad Item Component TouchPad light TouchPad* Left TouchPad button* TouchPad on/off button TouchPad scroll zone* Right TouchPad button* *This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Hardware and Sound > Mouse. Chapter 2 External component identification Function Blue: TouchPad is enabled.

  • Page 19: Front Components

    Amber: An integrated wireless device is turned off. ● Receives a signal from a remote control device, such as the HP Remote Control. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Produce sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.

  • Page 20: Left-Side Components

    Left-side components Item Component Security cable slot S-Video-out jack External monitor port Expansion port 3 ExpressCard slot RJ-45 (network) jack USB port 1394 port (select models only) Digital Media Slot light (select models only) (10) Digital Media Slot (select models only) Chapter 2 External component identification Function Attaches an optional security cable to the computer.

  • Page 21: Right-Side Components

    Right-side components Item Component Optical drive Optical drive light USB port Power connector Function Reads optical discs, and, on select models, also writes to optical discs. Blinking: The optical drive is being accessed. Connects an optional USB device. Connects an AC adapter. Right-side components...

  • Page 22: Rear Component

    Rear component Component Vent Chapter 2 External component identification Description Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

  • Page 23: Bottom Components

    Bottom components Item Component Battery bay Battery release latch Vents (6) Hard drive bays (2) Memory/WLAN module compartment Function Holds the battery. Releases the battery from the battery bay. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 24: Illustrated Parts Catalog

    Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Chapter 3 Illustrated parts catalog...

  • Page 25: Computer Major Components

    Computer major components Item Description Display assemblies 15.4-inch, WXGA, BrightView display assembly for use only with computer models equipped with a camera and microphones (includes camera, microphones, and WLAN transceivers and antenna cables) Spare part number 446481-001 Computer major components...
  • Page 26 Item Description 15.4-inch, WXGA, BrightView display assembly for use only with computer models equipped with microphones (includes microphones and WLAN transceivers and antenna cables) NOTE: numbers. Switch cover (includes LED board and cable) Power button board (includes power button board cable) Speaker assembly Keyboards For use in French Canada...
  • Page 27 Item Description Rubber Kit (not illustrated; includes base enclosure rubber feet and display bezel screw covers) (16) USB/power connector board (includes USB/power connector board cable) (17) Batteries 12-cell, 2.55-Ah Li-ion 6-cell, 2.55-Ah Li-ion 6-cell, 2.20-Ah Li-ion (18) Hard drives (include hard drive bracket and hard drive connector) 160-GB, 5400-rpm 80-GB, 5400-rpm (19)

  • Page 28: Display Assembly Components

    Display assembly components Item Description Display bezels For use with computer models equipped with a camera and microphones (includes openings for camera and microphones) For use with computer models equipped with microphone (includes openings for microphones) Display Hinge Kit (includes left and right display hinges) Display inverter (includes Mylar shield) Camera module (includes cable) Display panel (15.4-inch, WXGA, BrightView;...

  • Page 29: Plastics Kit

    Plastics Kit Item Description Plastics Kit: ExpressCard slot bezel Left hard drive cover (includes 2 captive screws, secured by C-clips) Right hard drive cover (includes 2 captive screws, secured by C-clips) Memory/WLAN module compartment cover (includes 2 captive screws, secured by C-clips) Spare part number 438368-001 Plastics Kit...

  • Page 30: Cable Kit

    Cable Kit Item Description Cable Kit: LED board cable Power button board cable USB/power connector board cable Audio board cable Bluetooth module cable Chapter 3 Illustrated parts catalog Spare part number 446519-001...

  • Page 31: Mass Storage Devices

    Mass storage devices Item Description Hard drives (include hard drive bracket) 160-GB, 5400-rpm 80-GB, 5400-rpm Optical drives (include bezel and bracket) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive Spare part number 458803-001 458804-001 459253-001...

  • Page 32: Miscellaneous Parts

    Composite video cable DVB-T tuner DVB-T antenna adapter ExpressCard Kit (includes software CD) HP backpack HP carrying case HP lady's slim bag HP Remote Control Infrared emitter with cable Optical wired mouse Power cord RF input adapter cable (without ferrite)

  • Page 33: Sequential Part Number Listing

    DVB-T tuner 412176-001 DVB-T antenna adapter 412766-002 Bluetooth module (includes Bluetooth module cable) 418162-001 HP carrying case 418163-001 HP lady's slim bag 430958-001 Wireless laser mouse (includes cable adapter) 431391-001 Display inverter 431393-001 Microphone (includes receiver and cable) 431394-001 Display Cable Kit...
  • Page 34 Spare part Description number 439131-001 ATSC/NTSC TV tuner antenna 439254-001 Windows Vista remote control (does not fit into ExpressCard slot) 441086-001 Intel 802.11a/g/n WLAN module 441427-001 Keyboard for use in the United States and Canada 441427-121 Keyboard for use in French Canada 446480-001 15.4-inch, WXGA, BrightView display panel 446481-001...
  • Page 35 Spare part Description number 458797-001 Intel Core 2 Duo T7250 2.00-GHz processor (2-MB L2 cache, 800-MHz FSB; includes replacement thermal material) 458798-001 Intel Core 2 Duo T5550 1.83-GHz processor (2-MB L2 cache, 667-MHz FSB; includes replacement thermal material) 458799-001 Intel Core 2 Duo T5450 1.67-GHz processor (2-MB L2 cache, 667-MHz FSB; includes replacement thermal material) 458800-001 Intel Core 2 Duo T5250 1.50-GHz processor (2-MB L2 cache, 667-MHz FSB;...

  • Page 36: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: Flat-bladed screwdriver ● Hex 5.0-mm nut driver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 37: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 38: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

  • Page 39: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●...

  • Page 40: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps ● with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 41: Unknown User Password

    Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear the password. NOTE: These steps also clear CMOS. Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 42: Component Replacement Procedures

    Make special note of each screw and standoff size and location during removal and replacement. Serial number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Chapter 4 Removal and replacement procedures...

  • Page 43: Computer Feet

    Computer feet Description Rubber Kit (includes base enclosure rubber feet) The computer feet are adhesive-backed rubber pads. The 7 feet attach to the base enclosure in the locations illustrated below. Spare part number 431430-001 Component replacement procedures...

  • Page 44: Battery

    Battery Description 12-cell, 2.55-Ah Li-ion battery 6-cell, 2.55-Ah Li-ion battery 6-cell, 2.20-Ah Li-ion battery Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 45: Camera Module

    Camera module NOTE: If it has been determined that the camera module is the component that must be replaced to complete the computer repair, the display assembly does not have to be removed. Follow the procedures in this section to replace the camera module. For information on replacing the display assembly and other display assembly internal components, see Description Camera module (includes 2-sided tape)
  • Page 46 Release the display bezel top edge (3). Release the camera module (1) from the display enclosure as far as the camera module cable allows. Disconnect the camera module cable (2) from the camera module. Remove the camera module. Reverse this procedure to install the camera module. Chapter 4 Removal and replacement procedures...

  • Page 47: Display Inverter

    Display inverter NOTE: If it has been determined that the display inverter is the component that must be replaced to complete the computer repair, the display assembly does not have to be removed. Follow the procedures in this section to replace the display inverter. For information on replacing the display assembly and other display assembly internal components, see Description Display inverter...
  • Page 48 Release the display bezel bottom edge (3). Remove the Phillips PM2.0×4.0 screw (1) that secures the display inverter to the display enclosure. Release the display inverter (2) as far as the display panel cable and the backlight cable allow. Disconnect the display panel cable (3) and the backlight cable (4) from the display inverter. Remove the display inverter.

  • Page 49: Hard Drives

    Hard drives NOTE: All hard drive spare part kits include a hard drive bracket. Description 160-GB, 5400-rpm 80-GB, 5400-rpm Before removing the hard drive, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 50 Use the Mylar straps (1) to lift the hard drives (2) until they disconnect from the computer. Remove the hard drives from the hard drive bays. If it is necessary to remove the hard drive bracket, remove the four Phillips PM3.0×4.0 hard drive bracket screws (1) that secure the hard drive bracket to the hard drive.

  • Page 51: Memory Module

    Memory module Description 2048-MB (PC2-5300, 667-MHz, DDR2) 1024-MB (PC2-5300, 667-MHz, DDR2) 512-MB (PC2-5300, 667-MHz, DDR2) Before removing the memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 52 Remove the module (2) by pulling it away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect installation into the memory module slot. Reverse this procedure to install a memory module. Chapter 4 Removal and replacement procedures...

  • Page 53: Rtc Battery

    RTC battery NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description RTC battery (includes double-sided tape) Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 54: Wlan Module

    WLAN module Description Intel 802.11a/g/n WLAN module Intel 802.11a/b/g WLAN module Before removing the WLAN module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 55: Optical Drive

    Reverse this procedure to install a WLAN module. Optical drive NOTE: All optical drive spare part kits include an optical drive bezel. Description DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive Before removing the optical drive, follow these steps: Shut down the computer.
  • Page 56 Remove the two Phillips PM2.0×4.0 screws (1) that secure the optical drive bracket to the optical drive. Remove the optical drive bracket (2). Reverse the above procedure to reassemble and install the optical drive. Chapter 4 Removal and replacement procedures...

  • Page 57: Switch Cover

    Switch cover Description Switch cover (includes LED board and cable) Before removing the switch cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 58 Lift the rear edge of the switch cover and swing it forward until it rests on the keyboard. Release the zero insertion force (ZIF) connector (1) to which the power button board is connected, and disconnect the cable (2) from the power button board. Disconnect the microphone cable (3) from the power button board.

  • Page 59: Speaker Assembly

    Speaker assembly Description Speaker assembly (includes cables) Before removing the speaker assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 60: Power Button Board

    Power button board Description Power button board (includes power button board cable) Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 61: Keyboard

    Keyboard Description Keyboard for use in Canada and the United States Keyboard for use in French Canada Before removing the keyboard, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 62 Swing the keyboard (3) up and forward until it rests on the palm rest. Release the ZIF connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2) from the system board. Remove the keyboard. Reverse this procedure to install the keyboard. NOTE: The power button board cable and LED board cable are included in the Cable Kit, spare part number 446519-001.

  • Page 63: Display Assembly

    Display assembly Description 15.4-inch, WXGA, BrightView display assembly for use with computer models equipped with a camera and microphones (includes camera, microphones, and WLAN transceivers and antenna cables) 15.4-inch, WXGA, BrightView display assembly for use with computer models equipped with microphones (includes microphones and WLAN transceivers and antenna cables) Before removing the display assembly, follow these steps: Shut down the computer.
  • Page 64 Disconnect the following cables: (1) Display panel cable (2) Camera cable (3) Microphone cable Remove the wireless antenna cables (4) from the routing channels built into the top cover. CAUTION: The display assembly will be unsupported when the following screws are removed. To prevent damage to the display assembly, support it before removing the screws.
  • Page 65 If it is necessary to replace the display bezel or any of the display assembly internal components, remove the following: (1) Four rubber screw covers on the display bezel top edge. The display rubber screw covers are included in the Display Screw Kit, spare part number 431399-001. (2) Two rubber screw covers on the display bezel bottom edge.
  • Page 66 If it is necessary to replace the display panel, remove the six Phillips PM2.5×6.0 screws (1) that secure the display panel to the display enclosure. Remove the display panel (2). The display panel is available using the spare part number 446480-001.
  • Page 67 Remove the wireless antenna cables from the clips (2) built into the display enclosure. Detach the wireless antenna transceivers (3) from the display enclosure and remove the transceivers and cables (4). The wireless antenna transceivers and cables are available using the spare part numbers 449727-001 (for use with computer models equipped with an 802.11a/b/g/n WLAN module) and 431398-001 (for use with computer models equipped with an 802.11a/b/g WLAN module).
  • Page 68 Remove the camera cable (2) from the display enclosure. The camera cable is included in the Display Cable Kit, spare part number 431394-001. Reverse this procedure to reassemble and install the display assembly. Chapter 4 Removal and replacement procedures...

  • Page 69: Top Cover

    Top cover Description Top cover (includes TouchPad and cable) Before removing the top cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 70 Disconnect the power button board cable (2) and the LED button board cable (3) from the low insertion force (LIF) connectors on the system board. Remove the power button board cable and LED board cable. Turn the computer upside down, with the front toward you. Remove the following screws: (1) Six Phillips PM2.5×8.0 screws that secure the top cover to the computer (2) Two Phillips PM2.5×6.0 screws that secure the top cover trim to the computer...
  • Page 71 Remove the following: (1) One Phillips PM2.0×3.0 broad-head screw (2) Two Phillips PM2.5×3.0 broad-head screws (3) Two Hex HM5.0×9.0 standoffs (4) One Phillips PM2.5×6.0 screw Turn the computer right-side up, with the front toward you. Release the ZIF connector to which the TouchPad cable is connected and disconnect the TouchPad cable (1) from the system board.
  • Page 72 Lift the rear edge of the top cover (2) until it disengages from the computer. Remove the top cover. Reverse this procedure to install the top cover and top cover trim. Chapter 4 Removal and replacement procedures...

  • Page 73: Bluetooth Module

    Bluetooth module Description Bluetooth module (includes Bluetooth module cable) Before removing the Bluetooth module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 74 Remove the Bluetooth module (3). Reverse this procedure to install the Bluetooth module. Chapter 4 Removal and replacement procedures...

  • Page 75: Usb/Power Connector Board

    USB/power connector board Description USB/power connector board Before removing the USB/power connector board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 76: System Board

    Remove the USB/power connector board (5) and cable from the base enclosure. Reverse this procedure to install the USB/power connector board. System board Description System board (includes replacement thermal material) Before removing the system board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 77 Audio board (see Audio board on page USB/power connector board (see When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: Memory modules (see Memory module on page ●...
  • Page 78 Remove the system board (4) by sliding it to the right until the connectors on the left side of the system board disengage from the base enclosure. Reverse the above procedure to install the system board. Chapter 4 Removal and replacement procedures...

  • Page 79: Audio Board

    Audio board Description Audio board (includes audio connectors, audio board cable, and infrared lens) Before removing the audio board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 80: Expresscard Assembly

    Remove the audio board (3) by lifting it straight up. Reverse this procedure to install the audio board. ExpressCard assembly Description ExpressCard assembly Before removing the ExpressCard assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 81 Remove the ExpressCard assembly: Position the system board with the RJ-45 jack toward you. Remove the two Phillips PM2.0×4.0 screws (1) and the two Phillips PM2.0×7.0 screws (2) that secure the ExpressCard assembly to the system board. Turn the system board upside down with the RJ-45 jack toward you. Remove the ExpressCard assembly from the system board.

  • Page 82: Fan/Heat Sink Assembly

    Fan/heat sink assembly Description Fan/heat sink assembly (includes replacement thermal material) Processor brackets For use only with computer models equipped with T7250, T5550, T5450, and T5250 processors For use only with computer models equipped with T7700 and T7500 processors NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the right side and rear panel of the computer.
  • Page 83 Loosen the three Phillips PM2.5×5.0 screws (2) and the Phillips PM2.5×4.0 screw (3) that secure the fan/heat sink assembly to the system board. Remove the fan/heat sink assembly (4). NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly.
  • Page 84 Remove the processor bracket from the system board. Align the threaded posts on the processor bracket with the screw holes in the system board and install the bracket. Reverse this procedure to install the fan/heat sink assembly and processor bracket. Chapter 4 Removal and replacement procedures...

  • Page 85: Processor

    Processor NOTE: All processor and processor bracket spare part kits include replacement thermal material. Description Intel Core 2 Duo T7700 2.40-GHz processor (4-MB L2 cache, 800-MHz FSB) Intel Core 2 Duo T7500 2.20-GHz processor (4-MB L2 cache, 800-MHz FSB) Intel Core 2 Duo T7250 2.00-GHz processor (2-MB L2 cache, 800-MHz FSB) Intel Core 2 Duo T5550 1.83-GHz processor (2-MB L2 cache, 667-MHz FSB) Intel Core 2 Duo T5450 1.67-GHz processor (2-MB L2 cache, 667-MHz FSB) Intel Core 2 Duo T5250 1.50-GHz processor (2-MB L2 cache, 667-MHz FSB)
  • Page 86 Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket when you install the processor. Reverse this procedure to install the processor. Chapter 4 Removal and replacement procedures...

  • Page 87: Setup Utility

    Setup Utility Starting the Setup Utility The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working or will not load. NOTE: The fingerprint reader (select models only) does not work when accessing the Setup Utility. The utility reports information about the computer and provides settings for startup, security, and other preferences.

  • Page 88: Navigating And Selecting In The Setup Utility

    Navigating and selecting in the Setup Utility Because the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and selection are by keystroke. To choose a menu or a menu item, use the arrow keys. ● To choose an item in a drop-down list or to toggle a field, for example an Enable/Disable field, use ●...

  • Page 89: Using Advanced Setup Utility Features

    Using advanced Setup Utility features This chapter describes the Setup Utility features recommended for all users. For more information about the Setup Utility features recommended for advanced users only, refer to Help and Support, which is accessible only when the computer is in Windows. The Setup Utility features available for advanced users include a hard drive self-test, a Network Service Boot, and settings for boot order preferences.

  • Page 90: Security Menu

    Security menu Select Administrator password Power-On Password System Configuration menu Select Language Support Enhanced SATA support (select models only) Boot Options Button Sound (select models only) Video memory up to (select models only) Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Chapter 5 Setup Utility To do this...

  • Page 91: Specifications

    Specifications Computer specifications Dimensions Height (front to back) Width Depth Weight (with optical drive, hard drive, and battery) Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity Operating Nonoperating Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia)

  • Page 92: 15.4-Inch, Wxga, Brightview Display Specifications

    Nonoperating NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 15.4-inch, WXGA, BrightView display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display...

  • Page 93: Hard Drive Specifications

    Hard drive specifications Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum Logical blocks Disk rotational speed Operating temperature NOTE: Certain restrictions and exclusions apply. Consult technical support for details. *1 GB = 1 billion bytes when referring to hard drive storage capacity.

  • Page 94: Dvd±Rw And Cd-Rw Supermulti Double-Layer Combo Drive Specifications

    DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R...

  • Page 95: System Dma Specifications

    System DMA specifications Hardware DMA DMA0 DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *PC Card controller can use DMA 1, 2, or 5. System function Not applicable Not applicable Not applicable Not applicable Direct memory access controller Available for PC Card Not assigned Not assigned System DMA specifications...

  • Page 96: System Interrupt Specifications

    System interrupt specifications Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 *Default configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. NOTE: PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.

  • Page 97: System I/O Address Specifications

    System I/O address specifications I/O address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - 03F 02E - 02F 040 - 05F 044 - 05F 062 - 063 065 - 06F 070 - 071 072 - 07F 080 - 08F 090 - 091...
  • Page 98 I/O address (hex) 220 - 22F 230 - 26D 26E - 26 278 - 27F 280 - 2AB 2A0 - 2A7 2A8 - 2E7 2E8 - 2EF 2F0 - 2F7 2F8 - 2FF 300 - 31F 320 - 36F 370 - 377 378 - 37F 380 - 387 388 - 38B...

  • Page 99: System Memory Map Specifications

    System memory map specifications Size 640 KB 128 KB 48 KB 160 KB 64 KB 15 MB 58 MB 58 MB 2 MB 4 GB 64 KB Memory address 00000000-0009FFFF 000A0000-000BFFFF 000C0000-000CBFFF 000C8000-000E7FFF 000E8000-000FFFFF 00100000-00FFFFFF 04800000-07FFFFFF 04800000-07FFFFFF 08000000-080FFFFF 08200000-FFFEFFFF FFFF0000-FFFFFFFF System memory map specifications System function Base memory...

  • Page 100: Screw Listing

    Screw listing This section provides specification and reference information for the screws and standoffs used in the computer. All screws and standoffs listed in this section are available in the Screw Kit, spare part number 434747-001, and the Display Screw Kit, spare part number 431399-001. Chapter 7 Screw listing...

  • Page 101: Phillips Pm2.5×5.0 Captive Screw

    Phillips PM2.5×5.0 captive screw Color Black Where used: (1) Four captive screws (secured by C-clips) that secure the hard drive covers to the computer (2) Two captive screws (secured by C-clips) that secure the memory/WLAN module compartment cover to the computer Quantity Length 5.0 mm...

  • Page 102: Phillips Pm3.0×4.0 Screw

    Where used: 3 captive screws (secured by C-clips) that secure the fan/heat sink assembly to the system board Phillips PM3.0×4.0 screw Color Silver Where used: 4 screws that secure the hard drive bracket to each hard drive Chapter 7 Screw listing Quantity Length 4.0 mm...

  • Page 103: Phillips Pm2.0×4.0 Screw

    Phillips PM2.0×4.0 screw Color Black Where used: 2 screws that secure the WLAN module to the system board Quantity Length 4.0 mm Thread Head diameter 2.0 mm 4.5 mm Phillips PM2.0×4.0 screw...

  • Page 104: Phillips Pm2.5×8.0 Screw

    Phillips PM2.5×8.0 screw Color Black Where used: (1) One screw that secures the optical drive to the computer (2) Three screws that secure the switch cover to the computer Chapter 7 Screw listing Quantity Length 8.0 mm Thread Head diameter 2.5 mm 5.0 mm...
  • Page 105 Where used: (1) Three screws that secure the keyboard to the computer (2) Two screws that secure the display assembly to the computer Where used: 2 screws that secure the display assembly to the computer Phillips PM2.5×8.0 screw...
  • Page 106 Where used: 2 screws that secure the display bezel to the display enclosure Where used: (1) Six screws that secure the top cover to the base enclosure (2) Two screws that secure the top cover trim to the base enclosure Chapter 7 Screw listing...

  • Page 107: Phillips Pm2.0×4.0 Screw

    Phillips PM2.0×4.0 screw Color Silver Where used: One screw that secures the display inverter to the display enclosure Where used: One screw that secures the power button board to the switch cover Quantity Length 4.0 mm Thread Head diameter 2.0 mm 4.0 mm Phillips PM2.0×4.0 screw...
  • Page 108 Where used: 4 screws that secure the display hinges to the display panel Where used: 2 screws that secure the wireless antenna transceivers to the display enclosure 100 Chapter 7 Screw listing...
  • Page 109 Where used: 2 screws that secure the Bluetooth module to the system board Where used: 2 screws that secure the ExpressCard assembly to the system board Phillips PM2.0×4.0 screw 101...

  • Page 110: Phillips Pm2.0×3.0 Broad-Head Screw

    Phillips PM2.0×3.0 broad-head screw Color Silver Where used: 2 screws that secure the speaker assembly to the computer Where used: One screw that secures the top cover to the computer 102 Chapter 7 Screw listing Quantity Length 3.0 mm Thread Head diameter 2.0 mm 7.0 mm...

  • Page 111: Phillips Pm2.5×6.0 Screw

    Phillips PM2.5×6.0 screw Color Black Where used: 4 screws that secure the display bezel to the display enclosure Quantity Length 6.0 mm Thread Head diameter 2.5 mm 5.0 mm Phillips PM2.5×6.0 screw 103...
  • Page 112 Where used: 6 screws that secure the display panel to the display enclosure Where used: 2 screws that secure the display hinge covers to the display hinges Where used: (1) One screw that secures the top cover to the base enclosure (2) Two screws that secure the top cover trim to the base enclosure Where used: One screw that secures the top cover trim to the base enclosure 104 Chapter 7 Screw listing...

  • Page 113: Phillips Pm2.5×3.0 Broad-Head Screw

    Phillips PM2.5×3.0 broad-head screw Color Black Where used: 2 screws that secure the top cover to the base enclosure Quantity Length 3.0 mm Thread Head diameter 2.5 mm 7.0 mm Phillips PM2.5×3.0 broad-head screw 105...

  • Page 114: Hex Hm5.0×9.0 Standoff

    Hex HM5.0×9.0 standoff Color Silver Where used: 2 standoffs that secure the top cover to the base enclosure 106 Chapter 7 Screw listing Quantity Length 9.0 mm Thread Head diameter 2.5 mm 5.0 mm...

  • Page 115: Phillips Pm2.5×5.0 Screw

    Phillips PM2.5×5.0 screw Color Silver Where used: 2 screws that secure the top cover to the base enclosure Quantity Length 5.0 mm Thread Head diameter 2.5 mm 5.0 mm Phillips PM2.5×5.0 screw 107...
  • Page 116 Where used: (1) One screw that secures the USB/power connector board to the base enclosure (2) One screw that secures the system board to the base enclosure Where used: 2 screws that secure the audio board to the base enclosure 108 Chapter 7 Screw listing...

  • Page 117: Phillips 2.0×7.0 Screw

    Phillips 2.0×7.0 screw Color Silver Where used: 2 screws that secure the ExpressCard assembly to the system board Quantity Length 7.0 mm Thread Head diameter 2.0 mm 5.0 mm Phillips 2.0×7.0 screw 109...

  • Page 118: Phillips Pm2.5×4.0 Captive Screw

    Phillips PM2.5×4.0 captive screw Color Silver Where used: One captive screw (secured by a C-clip) that secures the fan/heat sink assembly to the system board 110 Chapter 7 Screw listing Quantity Length 4.0 mm Thread Head diameter 2.5 mm 5.0 mm...

  • Page 119: Backup And Recovery

    Backup and recovery Recovering system information Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: Back up your information regularly to protect your important system files. ●...

  • Page 120: Back Up Suggestions

    Back up suggestions Create system restore points using the Windows System Restore feature. ● ● Store personal files in the Documents folder and back up these folders periodically. Back up templates stored in their associated programs. ● Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. ●...

  • Page 121: Restore To A Previous Date And Time

    Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: Select Start > Control Panel > System and Maintenance > System. In the left pane, click System protection.

  • Page 122: Reinstalling Software Programs And Drivers

    Reinstalling software programs and drivers If a program or driver preinstalled at the factory is accidentally erased or is damaged, Recovery Manager allows you to reinstall it. NOTE: Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer's Web site.

  • Page 123: Performing A Recovery

    Performing a recovery Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs that you create or from a dedicated recovery partition on the hard drive. NOTE: Windows has its own built-in repair features, such as System Restore and driver rollback capabilities.

  • Page 124: Deleting The Recovery Partition On The Hard Drive

    Deleting the recovery partition on the hard drive The Recovery Manager Advanced Options menu provides the option of deleting the recovery partition, which will increase space on the hard drive. Delete the recovery partition only if you have already created recovery discs.

  • Page 125: Connector Pin Assignments

    Connector pin assignments Audio-in (microphone) Audio-out (headphone) Signal Audio signal in Audio signal in Ground Signal Audio out, left channel Audio out, right channel Ground Audio-in (microphone) 117...

  • Page 126: External Monitor

    External monitor 118 Chapter 9 Connector pin assignments Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock...

  • Page 127: Network)

    RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused RJ-45 (network) 119...

  • Page 128: S-Video-Out

    S-Video-out Universal Serial Bus 120 Chapter 9 Connector pin assignments Signal S-VHS color (C) signal Composite video signal S-VHS intensity (Y) signal S-VHS color ground TV-CD S-VHS intensity ground Composite video ground Signal +5 VDC Data - Data + Ground...

  • Page 129: 10 Power Cord Set Requirements

    10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 130: Requirements For Specific Countries Or Regions

    Requirements for specific countries or regions Country/region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan South Korea The Netherlands Norway The People's Republic of China Sweden Switzerland Taiwan The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 131: 11 Recycling

    Careful handling must be exercised when removing these components. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
  • Page 132 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 133 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
  • Page 134 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 135 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Display 127...
  • Page 136 Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 137: Index

    Index Symbols/Numerics 1394 port, location 12 AC adapter, spare part number 24, 26 administrator password 82 advanced Setup Utility features 81 antenna locations 4 removal 58 spare part numbers 20, 25, 26, 59 applications key, Windows 9 audio board removal 71 spare part number 18, 26, audio board cable, illustrated 22 audio, product description 2...
  • Page 138 S-Video-out 120 Universal Serial Bus (USB) 120 connectors, service considerations 29 Diagnostics menu 82 Digital Media Slot 12 Digital Media Slot light 12 diskette drive precautions 29 product description 2 display assembly removal 55 spare part numbers 17, 26, display bezel illustrated 20 release 37, 39 spare part numbers 20, 25,...
  • Page 139 inverter illustrated 20 removal 39, 40 spare part number 20, 25, jacks audio-in 11 audio-out 11 headphone 11 microphone 11 network 12 RJ-45 12 S-Video-out jack 12 keyboard components 9 product description 3 removal 53 spare part numbers 18, 26, keypad keys 9 keys embedded numeric keypad 9...
  • Page 140 product description audio 2 camera 2 chipset 1 diskette drive 2 display panel 1 docking support 3 Ethernet 2 external media cards 2 graphics 1 hard drives 1 keyboard 3 memory module 1 microphone 2 modem module 2 operating system 3 optical drives 2 pointing devices 3 ports 2...
  • Page 141 vents 14, 15 video memory 82 volume down light 6 volume mute button 8 volume mute light 6 volume scroll zone 8 volume up light 6 Windows applications key 9 Windows logo key 9 wireless antenna locations 4 removal 58 spare part numbers 20, 25, 26, 59 Wireless Antenna Kit, spare part...

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