Before you call for service...
Save time and money! Review the chart below first and
you may not need to call for service.
does not start
Air conditioner does
not cool as it should
Normal Operating Sounds
You may hear a pinging noise caused by water
being picked up and thrown against the
condenser on rainy days or when the humidity is
high. This design feature helps remove moisture
and improve efficiency.
You may hear the thermostat click when the
compressor cycles on and off.
The air conditioner
The fuse is blown/circuit
breaker is tripped.
Airflow is restricted.
The temp control may
not be set high enough.
The air filter is dirty.
The room may have been hot.
Cold air is escaping.
Cooling coils have iced up.
Ice blocks the air flow
and stops the air conditioner
from cooling the room.
What To Do
• Make sure the air conditioner plug is pushed
completely into the outlet.
• Check the house fuse/circuit breaker box and replace
the fuse or reset the breaker.
• If power failure occurs, turn the mode control to OFF .
When power is restored, wait 3 minutes to restart the
air conditioner to prevent tripping of the compressor
• Make sure there are no curtains, blinds or furniture
blocking the front of the air conditioner.
• Turn the knob to a higher number. The highest setting
provides maximum cooling.
• Clean the filter at least every 30 days.
See the Operating Instructions section.
• When the air conditioner is first turned on you need to
allow time for the room to cool down.
• Check for open furnace floor registers and cold
• Set the air conditioner's vent to the closed position.
• See "Air conditioner freezing up" below.
• Set the mode control at HIGH FAN or HIGH COOL
with the temp at 1 or 2 .
Water will collect in the base pan during
high humidity or on rainy days. The water
may overflow and drip from the outdoor side
of the unit.
The fan may run even when the compressor