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T
ROUBLESHOOTING
Symptoms
The unit beeps
at some bar
codes and NOT
for others of the
same bar code
symbology.
The unit scans
the bar code but
there is no data.
The unit scans
but the data is
not correct.
20
G
UIDE
Possible Causes
The print quality of
the bar code is
suspect.
The aspect ratio of
the bar code is out of
tolerance.
The bar code may
have been printed
incorrectly.
The scanner is not
configured correctly
for this type of bar
code.
The minimum symbol
length setting does
not work with the bar
code.
The configuration is
not set correctly.
The configuration is
not set correctly.
The scanner and host
may not be configured
for the same interface
parameters.
Solution
Check print mode. The type of
printer could be the problem.
Change print settings (i.e. change
to econo mode or high speed).
Check print mode. The type of
printer could be the problem.
Change print settings (i.e. change
to econo mode or high speed).
Check if it is a check
digit/character/or border problem.
Check if check digits are set
properly.
Check if the correct minimum
symbol length is set.
Make sure the scanner is
configured for the appropriate
mode.
Make sure that the proper PC type
AT, or PS2 is selected. Verify
correct country code and data
formatting are selected. Adjust
inter-character delay symptom.
Check that the scanner and the
host are configured for the same
interface parameters.
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