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Troubleshooting
• Active Sync not responding - Be sure that all applicable driv-
ers are loaded onto your PC. Drivers are included with your
IrDA USB adapter on a CD-ROM as well as drivers for Windows
2000, 98, XP and Me in a folder on the red BVS software CD
labeled "IR".
• Cannot open Com port or System not responding – If the
Yellowjacket PLUS stops responding, try pressing OK and
restarting the application. If the Yellowjacket is still not
responding,
press the small reset button
located at the bottom
of your iPAQ. Do not force this reset button hard. You will see
instant results simply by pushing it gently once. See Compaq's
usage instructions for more info on performing a hard reset.
• Yellowjacket Application Software is missing or corrupted -
You can find the Yellowjacket application the BVS Software CD
(red writing) included with your Yellowjacket. Re-install your
Yellowjacket software.
Users may experience COM PORT communication problems
when moving from Bird's Eye Site Surveyor to Yellowjacket
Data Logger in Pocket PC 2002. This may be remedied by
simply
pushing the reset switch
on the bottom of the iPAQ.
See Bird's Eye manual for more details.
The Yellowjacket SD Backup Installer card has been included
as a courtesy. The card may be used to log data files onto. It
can also be used on iPAQs that have never been initially set
up at the BVS factory, have had files erased or damaged in
the ROM or after a hard reset has been performed on an iPAQ.
Yellowjacket software that has been erased/lost from RAM
may be restored at anytime by accessing the "install" file
from the SD Card or Storage Card directory. Always make sure
batteries are fully charged when doing any software installs.
Yellowjacket software that has been erased from RAM may be
restored at anytime by accessing the "reinstyj" file from the
\\iPAQ File Store\\My Device directory.
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