Plantronics Savi W745A-M User Manual
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Plantronics Savi W745A-M User Manual

Plantronics Savi W745A-M User Manual

Multi device wireless headset system
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Savi
W745A-M
®
Multi Device Wireless Headset System
User Guide
TM

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Summary of Contents for Plantronics Savi W745A-M

  • Page 1 Savi W745A-M ® Multi Device Wireless Headset System User Guide...

  • Page 2: Table Of Contents

    Contents Welcome System requirements DECT information What's in the box Base and headset basics Accessories (sold separately) Customise your headset Install the headset battery Use the fit kit to assemble your headset Right over-the-ear assembly Left over-the-ear assembly Position your headset Over-the-head assembly Behind-the-head assembly Charge your headset and spare battery...
  • Page 3 Install Plantronics software Plantronics Control Panel Devices tab Device settings > Base tab Device settings > Headset tab Device settings > Security tab Applications tab Preferences About tab Plantronics Update Manager Troubleshooting Headset Desk phone Mobile Softphone...

  • Page 4: Welcome

    Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi W745 Please refer to the safety instructions in the quick start guide for important product safety information prior to installation or use of the product.

  • Page 5: What's In The Box

    What's in the box Headset and battery Base, deluxe charging cradle and spare battery Over-the-head headband Behind-the-head headband Headset fit kit with ear loops, ear tips and foam sleeve USB cable Telephone interface cable Power supply...

  • Page 6: Base And Headset Basics

    Base and headset basics Base Power jack Computer button Handset lifter jack Mobile phone button Telephone interface cable jack Desk phone button USB port Bluetooth pairing button/LED Desk phone speaking volume Subscription button/LED Desk phone configuration switch Charging LED Desk phone listening volume Headset Ear loop Battery...

  • Page 7: Accessories (Sold Separately)

    Accessories (sold separately) Deluxe USB charging cable Charges an extra battery while charging your headset via a USB port. Electronic hookswitch cable (EHS cable) Electronically and automatically takes your desk phone handset off the hook. Enables remote call control with your headset. ™...

  • Page 8: Customise Your Headset

    Position the battery as shown on the headset and slide into position until the battery snaps into place. NOTE This product has a replaceable battery. Only use the battery type supplied by Plantronics. Use the fit kit to assemble Choose a headset wearing style and use the fit kit to assemble it over-the-ear, over-the-head or your headset behind-the-head.

  • Page 9: Position Your Headset

    NOTE Ensure the ear loop is flat against the headset before rotating. Choose the size and style of ear tip that fits most comfortably. Align the ear tip with the notch facing the microphone as shown. Press on to attach. NOTE Ensure the large end of the ear tip points to the microphone.

  • Page 10: Over-The-Head Assembly

    Over-the-head assembly Hold the headband so it is aligned to receive the headset as shown and insert the headset into the headband. Rotate the headset up. The headband can be worn on the right or left side. To optimise the position of the headset, push the headset in so the microphone is close to your mouth.
  • Page 11 NOTE Ensure the large end of the ear tip points to the microphone. To position your headset correctly, first slide the stem of the headband so the headset fits comfortably. With a finger on the headset indicator light, push in until the microphone rests as close to your cheek as possible without touching.

  • Page 12: Charge Your Headset And Spare Battery

    Headset charging LED Spare battery charging LED NOTE This product has a replaceable battery. Only use the battery type supplied by Plantronics. Charge your spare battery The spare headset battery is shipped in the battery compartment on the side of the charging cradle.
  • Page 13 To replace your headset battery, see Replace your headset battery.

  • Page 14: Desk Phone: Connect And Call

    Desk phone + HL10 lifter (sold separately) See the user guide at plantronics.com/accessories for details. Desk phone + EHS cable (sold separately) See the user guide at plantronics.com/accessories...

  • Page 15: Make A Desk Phone Call

    Make a desk phone call While wearing headset, short press base desk phone button. NOTE If you don't have remote call control through a lifter (HL10) or cable (EHS), manually remove desk phone handset before each call. If you do not hear a dial tone, open the side panel and adjust the middle configuration switch until you do.

  • Page 16: Mobile: Connect And Call

    Mobile: connect and call Your mobile phone can be paired to multiple headsets and hands-free devices, but it can only be connected to one device at a time. The following are instructions for pairing your mobile phone to the base. Press down and hold Bluetooth pairing button (4 seconds) on Savi base until indicator LED flashes red and blue.

  • Page 17: Computer: Connect And Call

    Computer: connect and call Connect your computer Connect the USB cable. Place a softphone call While wearing your headset, short press the base computer button. Dial a call from your computer softphone. End the call by pressing the headset call control button. Position your base The minimum recommended separation between your desk phone and the base is 6 inches.

  • Page 18: Headset Features

    For your safety, do not use headset at high volumes for extended periods of time. Doing so can cause hearing loss. Always listen at moderate levels. For more information on headsets and hearing visit www.plantronics.com/healthandsafety Headset power If the headset battery is installed and charged, the headset is automatically on. The headset does not have an on/off button.

  • Page 19: Headset Battery Level

    call, without losing the call, as long as a charged battery is reattached within 5 minutes. This allows for unlimited talk time. Replace your headset battery The spare headset battery is located in a battery compartment on the side of the charging cradle.

  • Page 20: Mute Your Headset During A Call

    For computer volume adjustments, use your softphone application controls or your computer’s audio control panel (see below). Mobile phone volume can be adjusted on the mobile phone. NOTE You can quickly access your system’s control panel by using the link in the Plantronics Control Panel on the Preferences Tab.

  • Page 21: Turn On/Off Headset Led

    For Windows Vista and Windows 7 systems Adjust your overall volume by going to: Start Menu > Settings > Control Panel > Sound > Playback. Click “OK” to confirm your change. For Windows XP systems Adjust your overall volume by going to: Start Menu > Settings > Control Panel > Sounds and Audio Devices >...

  • Page 22: Base Features

    With the system idle, you can change your default outbound line by pressing the desired outbound base button until it flashes green four times. You can also change the default outbound line using the Plantronics Control Panel by going to Start > Programs > Plantronics > Plantronics Control Panel > Device Settings > Base.

  • Page 23: Set The Range

    150 ft. up to 50 ft. You can also set the range using the Plantronics Control Panel. Go to Start > Programs > Plantronics > Plantronics Control Panel > Device Settings > Base > Range. Bluetooth pairing button...
  • Page 24 You may customise this feature using the Plantronics Control Panel by going to Start > Programs > Plantronics > Plantronics Control Panel > Devices > Device Settings > Base > Auto Connect to Mobile Phone.

  • Page 25: Daily Use

    Plantronics software must be installed for this feature to function. The Action to Media Player settings are defined in the preference tab of the Plantronics Control Panel.
  • Page 26 To enable hands-free dialling, install the Plantronics software. Once installed, go to Start > Programs > Plantronics > Plantronics Control Panel > Device Settings > Base and activate Initiate mobile voice commands. For hands-free dialling, initiate the mobile call from the base by pressing the base mobile button.

  • Page 27: Multi-Phone Status

    A single tone in the master headset will be heard as each guest leaves the call. View guest headsets As you add headsets to the base, an additional headset icon will appear in the Plantronics Control Panel screen with a number from 1 to 3 indicating the number of additional headsets...
  • Page 28 subscribed to the base. The first headset is the primary user’s headset and the number inside the next headset is the number of guest headsets subscribed to the base. The following example shows one primary headset with two guest headsets conferenced in.

  • Page 29: Advanced Use

    Plantronics Savi 7xx from the pull-down menu and click the Device Settings button. Below are the setting options and defaults for the base and headset. NOTE Some parameters that do not apply to a particular Plantronics device may appear greyed out.

  • Page 30: Device Settings > Base Tab

    Device settings > Base Feature Settings Default General Default line Desk phone/PC/Mobile Desk phone Range High/med/low High Desk phone audio Wideband/narrowband Narrowband bandwidth PC audio bandwidth Wideband/narrowband Wideband Bluetooth enabled Selected/not selected Selected Auto connect to mobile Selected/not selected Selected phone Stop auto connect to Selected/not selected...
  • Page 31 Over-the-air subscription This feature allows a headset to be subscribed to the base without physically docking the headset. It is required when conferencing multiple models of Plantronics headsets. For more on subscription, see Base subscription buttons.

  • Page 32: Device Settings > Headset Tab

    This feature allows users to customise the time variable used in the Audio Limiting algorithm to match their daily use. Choose a value that best represents the typical use of your Plantronics headset. Anti-startle Anti-startle provides advanced hearing protection against sudden loud sounds. When Anti- startle is SELECTED, the system identifies and eliminates sudden loud sounds and rapidly reduces them to a comfortable level.

  • Page 33: Device Settings > Security Tab

    Device settings > Security Feature set lock The Plantronics software allows all of the base settings to be locked to prevent changes. The ability to lock/unlock these settings requires a password. In order to lock/unlock any setting, follow these steps: Create a new passwordFrom the Security screen, create and confirm your new password in the Feature Set Lock section and press OK.

  • Page 34: About Tab

    Help us improve this software by allowing us to collect anonymous feature usage statistics When selected, this will allow Plantronics to collect data on feature usage patterns. This information will only be used by Plantronics to improve the quality of our future software and hardware products.
  • Page 35 Check for updates manually Check for available software and firmware updates at any time by clicking on the "Check for updates now" button. Install updates If new updates are available after a manual or automatic check, click on the "Install checked updates"...

  • Page 36: Troubleshooting

    See Position your headset. Talk time performance is Battery is wearing out. Contact us at plantronics.com/support significantly degraded even after a full recharge. I can’t hear a dial tone in the Make sure your headset is charged.

  • Page 37: Desk Phone

    For a list of compatible softphones, visit plantronics.com/ software. If the Plantronics software is not installed and you do not have a compatible softphone, you must first press the base computer call button and then use the softphone interface to place/ answer/end calls.
  • Page 38 I can no longer hear any audio For Windows XP systems through my PC Speakers. • Refer to the “Audio” tab of the “Sounds and Audio Devices” option in your PC Control Panel. • Under “Sound Playback”, change the default setting from Savi Office to your PC speakers.

  • Page 39: Need More Help

    © 2013 Plantronics, Inc. Plantronics, HL10 and Savi are trademarks or registered trademarks of Plantronics, Inc. Internet Explorer, Lync, Windows, Windows XP and Windows Vista are registered trademarks of Microsoft Corporation in the US and other countries. Pentium is a trademark of Intel Corporation in the U.S.

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