Plantronics Savi W740 User Manual

Plantronics Savi W740 User Manual

Multi device wireless headset
Hide thumbs Also See for Savi W740:

Advertisement

Savi
W740
®
Multi Device Wireless Headset System
User Guide

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Savi W740 and is the answer not in the manual?

Questions and answers

Summary of Contents for Plantronics Savi W740

  • Page 1 Savi W740 ® Multi Device Wireless Headset System User Guide...
  • Page 2: Table Of Contents

    Contents Welcome System Requirements DECT Enhanced Security DECT Information What's in the Box Base and Headset Basics Accessories Customize Your Headset Install the Headset Battery Use the Fit Kit to Assemble Your Headset Right Over-the-Ear Assembly Left Over-the-Ear Assembly Position Your Headset Over-the-Head Assembly Behind-the-Head Assembly Charge Your Headset...
  • Page 3 Install Plantronics Hub Start Hub Hub Tabs Hub Settings Options Ring Tones and Volumes Softphones and Media Players Presence Wireless Advanced Additional Device Management Tools...
  • Page 4: Welcome

    Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi W740 Wireless Headset System which has a WO2 base and a WH500 headset. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.
  • Page 6: What's In The Box

    What's in the Box Headset and battery Base and charging cradle Over-the-head headband Behind-the-head headband Headset fit kit with earloops, eartips and foam sleeve USB cable Telephone interface cable Power supply...
  • Page 7: Base And Headset Basics

    Base and Headset Basics Base Power jack Computer button Handset Iifter jack Mobile phone button Telephone interface cable jack Desk phone button USB port Bluetooth pairing button/LED Desk phone speaking volume Subscription button/LED Desk phone configuration switch Charging LED Desk phone listening volume Headset Earloop Battery...
  • Page 8: Accessories

    Accessories Deluxe charging cradle Charges an extra battery while charging your headset Spare battery Deluxe USB charging cable Charges an extra battery while charging your headset via a USB port Electronic hookswitch cable (EHS cable) Electronically and automatically takes your desk phone handset off hook.
  • Page 9: Customize Your Headset

    Position the battery as shown on the headset and slide into position until the battery snaps into Battery place. NOTE This product has a replaceable battery. Use only the battery type supplied by Plantronics. Use the Fit Kit to Choose a headset wearing style and use the fit kit to assemble it over-the-ear, over-the-head or behind-the-head.
  • Page 10: Position Your Headset

    Choose the size and style of eartip that fits most comfortably. Align the eartip with the notch facing the microphone as shown. Press on to attach. NOTE Ensure the large end of the eartip points to the microphone. To correctly position your headset, see Position Your Headset.
  • Page 11: Over-The-Head Assembly

    Over-the-Head Assembly Hold the headband so it is aligned to receive the headset as shown and insert the headset into the headband. Rotate the headset up. The headband can be worn on the right or left side. To optimize the position of the headset, push the headset in so the microphone is close to your mouth.
  • Page 12 NOTE Ensure the large end of the eartip points to the microphone. To position your headset correctly, first slide the stem of the headband so the headset fits comfortably. With a finger on the headset indicator light, push in until the microphone rests as close to your cheek as possible without touching.
  • Page 13: Charge Your Headset

    Charge for at least 20 minutes prior to the first use. A full charge takes 3 hours. NOTE This product has a replaceable battery. Use only the battery type supplied by Plantronics.
  • Page 14: Desk Phone: Connect And Call

    Desk phone + HL10 lifter (sold separately) See the user guide at plantronics.com/accessories for details. Desk phone + EHS cable (sold separately) See the user guide at plantronics.com/accessories...
  • Page 15: Make A Desk Phone Call

    Make a Desk Phone Call While wearing headset, short press base desk phone button. NOTE If you don't have remote call control through a lifter (HL10) or cable (EHS), manually remove desk phone handset before each call. If you do not hear a dial tone, open side panel and adjust middle configuration switch until you do.
  • Page 16: Mobile: Connect And Call

    Mobile: Connect and Call Your mobile phone can be paired to multiple headsets and hands-free devices, but it can only be connected to one device at a time. Following are instructions for pairing your mobile phone to the base. Press down and hold Bluetooth pairing button (4 seconds) on Savi base until indicator LED flashes red and blue.
  • Page 17: Computer: Connect And Call

    Computer: Connect and Call Connect Your Computer Connect the USB cable. Load the Plantronics software by visiting plantronics.com/us/support/software-downloads/ click on the download button. For a list of compatible softphones, visit plantronics.com/us/support/software-downloads/ Place a Softphone Call While wearing your headset, short press the base computer button.
  • Page 18 If media does not begin playing, assure "Savi 7xx" is selected from your list of connected Bluetooth devices. To stop media playing, press the base mobile button again.
  • Page 19: Headset Features

    For your safety, do not use headset at high volumes for extended periods of time. Doing so can cause hearing loss. Always listen at moderate levels. For more information on headsets and hearing visit plantronics.com/healthandsafety. Change Volume Orientation Savi 740/745 headsets ship by default in the right ear wearing configuration. If worn on the left ear, volume controls will be reversed.
  • Page 20: Headset Battery Level

    There are two ways to determine your headset battery status. View System Tray Icon With Plantronics software installed, a headset icon will appear in your system tray, displaying battery status. A warning will be issued if your headset’s battery is critically low.
  • Page 21: Adjust Your Headset Volume

    (see below). Mobile phone volume can be adjusted on the mobile phone. NOTE You can quickly access your system’s control panel by using the link in the Plantronics Control Panel on the Preferences Tab. For Windows Vista and Windows 7 systems Adjust your overall volume by going to: Start Menu >...
  • Page 22 If you are not on a call and go out of the operating range and press the call button, you will hear a single tone for the button press and three low tones for the failure to make a link.
  • Page 23: Base Features

    With the system idle, you can change your default outbound line by pressing the desired outbound base button until it flashes green four times. You can also change the default outbound line using the Plantronics Hub by going to Start > Programs > Plantronics > Plantronics Hub> Settings > General > Default Phone Line.
  • Page 24 PC phone button LED flashes. It will flash red for 4 seconds when over- the-air subscription has been disabled or green for 4 seconds when enabled. You can also enable/disable over-the-air subscription with the Plantronics Hub. Go to Start > Programs > Plantronics > Plantronics Hub > Settings > Wireless > Over-the-Air-Subscription.
  • Page 25: Bluetooth Pairing Button

    Medium up to 150 ft. up to 50 ft. You can also set the range using the Plantronics Hub. Go to Start > Programs > Plantronics > Plantronics Hub> Settings > Wireless > Range. Bluetooth Pairing Button Auto Connect Feature Once you have paired and connected your mobile phone to the base, the base will automatically connect to it when you are in range of your base.
  • Page 26: Daily Use

    When the call is complete you many need to restart your media player application. If Plantronics Software is installed and running you may experience enhanced behavior: When listening to music or audio on a supported media player and a call comes is received, the system can pause the music when you answer your call and resume the music when your call is over.
  • Page 27 End the call by pressing the headset call control button. Hands-free dialing To enable hands-free dialing, install the Plantronics software. Once installed, go to Start > Programs > Plantronics > Plantronics Hub > Settings > Wireless > Initiate Mobile voice commands.
  • Page 28: Multi-Phone Status

    A single tone in the master headset will be heard as each guest leaves the call. View guest headsets As you add headsets to the base, an additional headset icon will appear in the Plantronics Hub screen with a number from 1 to 3 indicating the number of additional headset subscribed to the...
  • Page 29: Conferencing Additional Headsets And Security Levels

    base. The first headset is the primary user’s headset and the number inside the next headset is the number of guest headsets subscribed to the base. The following example shows one primary headset with 2 guest headsets conferenced in. Conferencing Additional Your Savi 700 Series headset system (v28 or later) supports DECT Forum recommendations Headsets and Security for Enhanced Security.
  • Page 30: Advanced Use

    To start Hub, click Start > Programs > Plantronics > Hub Hub Tabs When you first start Plantronics Hub the About Tab will be displayed. If you have at least one Plantronics device connected to your computer using a USB connector you will see an image of your device along with some information about that device.
  • Page 31: Hub Settings Options

    Adjust the level of detail captured in log files. Metrics Collection to Help Improve Hub When selected, this will allow Plantronics to collect data on feature usage pattern. This information will only be used by Plantronics to improve the quality of our future software and hardware products.
  • Page 32 Communicator/Lync will sit idle. Audio Sensing Audio Sensing is a special feature supported by Plantronics wireless devices that can detect an audio signal at the USB port and automatically establish the radio link between the base and the wireless headset without the user having to press the call control button. When the Configure Lync Dial Tone parameter is set to On, every time the user presses the call control button, the Lync dial tone will be heard (assuming the user wants to make a softphone call).
  • Page 33: Ring Tones And Volumes

    Ring Tones and Volumes Feature Settings Default Desk Phone ringtone Tone 1/Tone 2/Tone 3 Tone 1 Default/Low/Off Default volume Mobile Phone ringtone Standard/Low/Off Tone 2 Tone 1/Tone 2/Tone 3 Default volume Default/Low/Off PC ringtone Tone 1/Tone 2/Tone 3 Tone 3 Default/Low/Off Default volume System tone...
  • Page 34: Presence

    Update your Microsoft Office Communicator / Lync and Skype presence status when you are on a phone call with your mobile phone, deskphone, or Plantronics supported softphone. Plantronics plugin for Lync must also be installed for this feature to work.
  • Page 35: Advanced

    Over the Air Subscription This feature allows a headset to be subscribed to the base without physically docking the headset. It is required when conferencing multiple models of Plantronics headsets. For more on subscription, see Base Subscription Buttons. For more on headset guest...
  • Page 36: Additional Device Management Tools

    Additional Device Plantronics Manager Pro Management Tools Additional device management tools are available for IT Managers via Plantronics Manager Pro, which includes the following features: • Enable or disable device settings according to company policy or for regulatory compliance • Lock down settings so they may not be changed by the user •...
  • Page 37 2014 Plantronics, Inc. Plantronics and Savi are trademarks of Plantronics, Inc. registered in the US and other countries, and W7xx andHL10 are trademarks of Plantronics, Inc. The Bluetooth trademark is ownedby Bluetooth SIG, Inc., any use of the mark by Plantronics, Inc. is under license. DECT SECURITY is the trademark of DECT Forum.

Table of Contents

Save PDF