Table of Contents
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Table of Contents
Related Manuals for Plantronics Savi W420
Summary of Contents for Plantronics Savi W420
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Page 1: Softphone Support
® Savi W410/W420 Wireless headset system User Guide... - Page 2 Welcome Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Savi W410/W420 (D100 USB Adapter + WH300/350 Headset) Wireless Headset System. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.
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Page 3: Table Of Contents
..............11 Assembling Base ............6 Conferencing up to three guest headsets ....12 4 System Setup ............... 7 7 Plantronics Control Panel ..........13 Connecting the power supply ........7 Devices tab ..............13 Docking and charging the headset ........ -
Page 4: Package Contents
1 Package Contents Savi W410/W420 USB Adapter and Charger USB Adapter Base Power Supply Carrying Case Charger Base Base Stabilizer Savi WH300/350 Headset Headset Plantronics Savi User Guide... -
Page 5: System Features
2 System Features Savi USB Adapter Features Indicator Light Subscription Button Savi WH300/350 Headset Features Volume Button Indicator Light Call Control Button Mute Button Microphone Headset Plantronics Savi User Guide... -
Page 6: Headset Setup
Attach the base stabilizer to the base, then re-attach the top. NOTE This product has a replaceable battery. Use only the battery type supplied by Plantronics. 3.2 Adjust the Mouthpiece Carefully bend and shape the boom with both hands as shown. Avoid bending or twisting the boom near the microphone or earpiece. -
Page 7: System Setup
Microsoft Windows XP Service Pack 3 (SP3) or later ® Microsoft Windows Vista Service Pack 1 (SP1) or later ® Power Indicator Light Loading software Load the software by visiting plantronics.com/software and click on the download button. Plantronics Savi User Guide... -
Page 8: Usb Adapter Indicator Light
Flashes red and yellow Headset not subscribed Solid red USB adapter subscription Flashes green and red USB adapter conference subscription Flashes green and yellow On conference call with one or more guest headsets subscribed Flashes yellow Plantronics Savi User Guide... -
Page 9: Powering Up The Headset
After the Plantronics software is loaded, the mute tones can be turned off by going to Start > Programs > Plantronics Control Panel > Devices > Device Settings > Headset – Mute Tone. -
Page 10: Using Your Headset System
100% 75% A warning will be issued if your headset is critically low. * Requires Plantronics software installation, see Software Installation. Headset Indicator Light If you are not on a call, you can toggle the headset in-use indicator light on and off by pressing the headset volume down button for three seconds. -
Page 11: Making Calls With Your Headset And Pc
You can also check Savi W410/W420 Skype connection To change the setting, go to: Start > Programs > Plantronics > status by going to Skype and checking the Tools > Options > Plantronics Control Panel > Device Settings – USB adapter. -
Page 12: Conferencing Up To Three Guest Headsets
While on a call, you can subscribe up to three guest headsets to your USB adapter for conferencing. As you add headsets to the adapter, an additional headset icon will appear in the Plantronics Control Panel with a number from 1 to 3 indicating the number of guest headsets subscribed to the adapter. -
Page 13: Plantronics Control Panel
USB adapter for three To change the default, go to: Start > Programs > Plantronics > seconds while it is in an idle state. The USB adapter light will flash Plantronics Control Panel >... - Page 14 To change the PC Audio Bandwidth default in the software, go to: Start > Programs > Plantronics > Plantronics Control Panel > Device Settings – USB adapter. You also can toggle between narrowband and wideband audio by doing a short press (less...
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Page 15: Applications Tab
Feature Set Lock The Plantronics software allows the following device settings to The Applications Tab displays the status of Plantronics support for be locked by the IT staff and prevent end users from changing various applications such as softphones and media players. The them. -
Page 16: Preferences Tab
Audio Sensing Enabled is also shown here. Audio Sensing is a special feature supported by Plantronics wireless devices that can detect an audio signal at the USB port and automatically establish a PC radio link between the USB adapter and wireless headset without the user having to press the PC call control button. -
Page 17: Plantronics Update Manager
Check for Updates Now You can choose to check for available software updates at any time by clicking on the Check For Updates Now button in Update Manager. From the Start menu > Programs > Plantronics > Plantronics Update Manager. Install Checked Updates... -
Page 18: Troubleshooting And Common Questions
If the Plantronics software is not installed and you do not have a compatible softphone, you must first press the call control button and then use the softphone interface to place/answer/end calls. Ensure that the headset is the default sound device. The Plantronics control panel will launch the sound devices control panel by going to Plantronics Control Panel >... - Page 19 For product support contact us at plantronics.com/support or call 1-800-544-4660. © 2013 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Savi, W410/W420, and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. Microsoft, Windows and Vista are trademarks or registered trademarks of Microsoft Corporation. Skype is a trademark of Skype Limited or other related Skype companies.
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