Seagate ST39173N Product Manual page 27

Barracuda 9LP Product Manual, Rev. C 17
Shipping
When transporting or shipping a drive, a Seagate approved container must be used. Keep your original box.
They are easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved con-
tainer voids the drive warranty.
Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in tran-
sit. Contact your Authorized Seagate Distributor to purchase additional boxes. Seagate recommends shipping
by an air-ride carrier experienced in handling computer equipment.
Product repair and return information
Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does
not sanction any third-party repair facilities. Any unauthorized repair or tampering with the factory-seal voids
the warranty.