Compaq Aero 8000 Maintenance & Service Manual page 30

3.8 Solving Modem (Communication) Problems
Problem
I cannot access the Internet
like I used to be able.
The modem is too loud or
too soft when dialing.
3.9 Solving Partnership/Serial (Communication) Problems
Problem
I cannot establish a
connection between the Aero
8000 and my desktop
computer.
I cannot synchronize data
when connected to the
computer.
Possible Cause
Your Internet service provider
has changed the settings.
The volume needs to be
adjusted.
Possible Cause
The auto-sync cable may be
loose or defective.
There are problems with the
serial communications
configuration.
There are problems with the
serial communications
connection.
There is a compatibility problem
with Microsoft Outlook on the
computer.
(Continued)
Solution
Contact your ISP and set up
a profile using the new
settings.
Adjust the volume through
Volume & Sounds
Properties in the Control
Panel.
Solution
• Reconnect the auto-sync
cable.
• Replace the defective
cable with a new one.
See "Communications
Problems" in the Windows
CE Services Help that you
installed on your computer.
See "Communications
Problems" in the Windows
CE Services Help that you
installed on your computer.
See the online help included
with Microsoft Outlook for
information on synchronizing
mail.
Troubleshooting 3-7