Compaq Aero 8000 Maintenance & Service Manual
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Compaq Aero 8000 Maintenance & Service Manual

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Compaq Aero 8000 Maintenance & Service Manual

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  • Page 1 Thank you for purchasing this Factory Service Manual CD/DVD from servicemanuals4u.com. Please check out our eBay auctions for more great deals on Factory Service Manuals: servicemanuals4u...
  • Page 2 Compaq Computer Corporation. © 1999 Compaq Computer Corporation. All rights reserved. Printed in the U.S.A. COMPAQ, AERO, and the Compaq logo are registered in the U. S. Patent and Trademark Office. Microsoft, MS-DOS, Windows, Windows NT, and other names of Microsoft Products referenced herein are trademarks or registered trademarks of Microsoft Corporation.

  • Page 3: Symbols And Conventions

    This Maintenance & Service Guide is a troubleshooting guide that can be used for reference when servicing the Compaq Aero 8000 H/PC Professional. Only authorized technicians trained by Compaq should attempt to repair this equipment. Compaq Computer Corporation reserves the right to make changes to the Compaq Aero 8000 H/PC without notice. Symbols and Conventions...

  • Page 4: Locating Additional Information

    Locating Additional Information The following documentation is available to support the Compaq Aero 8000 H/PC Pro: „# Reference Guide (online) „# Compaq Service Advisories and Bulletins „# Compaq QuickFind „# Compaq Service Quick Reference Guide Preface...

  • Page 5: Removal And Replacement Procedures

    EMOVAL AND EPLACEMENT ROCEDURES This chapter provides removal and replacement assembly procedures for the Compaq Aero 8000 H/PC Professional. 1.1 Electrostatic Discharge A discharge of static electricity from your body or other conductor may damage system boards or other electrostatic-sensitive devices. This type of damage may reduce the life expectancy of the devices.

  • Page 6: Service Considerations

    1.2.2 Screws The screws used in the Compaq Aero 8000 H/PC Pro are not interchangeable. If an incorrect screw is used during the reassembly process, it can damage the unit. Compaq strongly recommends that all screws removed during disassembly be kept with the part that was removed, then returned to their proper locations.

  • Page 7: Serial Number

    1.3 Serial Number The Aero 8000 H/PC Pro serial number should be given to Compaq when requesting information or ordering spare parts. The serial number is displayed on the bottom of the device. Removal and Replacement Procedures...
  • Page 8 „# Long battery life due to lower power requirements than a notebook „# Automatic synchronization keeps the Aero 8000 and desktop PC up-to-date „# Plugs into a standard VGA connector; does not require a special video adapter card „#...

  • Page 9: Front And Left Side Components

    1.5 Front and Left Side Components The components located on the Aero 8000 front and left side assembly are identified below. Front and Left Side Components Front and Left Side Components Component Function Lid Latch Secures the lid when the unit is closed.

  • Page 10: Front And Right Side Components

    1.6 Front and Right Side Components The components located on the Aero 8000 front and right side assembly are identified below. Front and Right Side Components Front and Right Side Components Component Function Notification Button/LED Notifies the user that the device is powered on or an alarm activates.
  • Page 11 1.7 Top and Rear Components The components located on the Aero 8000 top and rear assembly are identified below. Top and Rear Components Top and Rear Components Component Function Battery Pack Powers the device as a rechargeable lithium-ion (Li-Ion) battery pack.

  • Page 12: Bottom Panel Components

    1.8 Bottom Panel Components The components located on the Aero 8000 bottom panel assembly are identified below. Bottom Panel Components Bottom Panel Components Component Function Main Battery Latch Secures the main battery. Slide the latch to the side to release the main battery.

  • Page 13: Disassembly And Assembly Procedures

    This section provides disassembly and assembly procedures for only the parts that are spared for the Compaq Aero 8000 H/PC Pro. Before beginning any of these procedures, be sure to turn off the power to the device and remove any attached devices; then disconnect the power cable from the electrical outlet (if in use).
  • Page 14 1.9.1 Disconnecting the AC Adapter (if in use) 1. Disconnect the power cord from the wall socket. 2. Disconnect the AC Adapter connector from the unit. Disconnecting the AC Adapter To reconnect the AC adapter, reverse this procedure. Replace the AC adapter if the device does not power on and there is power to the AC adapter.

  • Page 15: Replacing The Main Battery

    1.9.2 Replacing the Main Battery Release the battery by sliding the latch then removing the battery pack (Spare Part No. 115783-001 BTRY LiION STANDARD; 115782-001 BTRY LiION EXTRA POWER) from the unit Removing the Main Battery Install the main battery by sliding the battery into the slot on the back of the device. 1.9.3 Replacing the Backup Battery 1.

  • Page 16: Removing The Keyboard

    1.9.4 Removing the Keyboard 1. Press up on the three tabs holding the keyboard in place and tilt the keyboard (Spare Part No. 127459-001 U.S.) toward you. Pull the keyboard up toward the screen to free the bottom portion of the keyboard. CAUTION: The keyboard is attached to the unit by a ribbon cable.
  • Page 17 3. Remove the ribbon cable from the unit by inserting a pointed object (such as a flat head screwdriver) into one side of the holder and carefully prying out the bar on the ribbon cable. Prying Out the Ribbon Cable 4.

  • Page 18: Removing The Ram

    1.9.5 Removing the RAM Label the RAM module so as not to confuse it with the ROM when removing both items. Note that the RAM module is smaller than the ROM module. 1. Unsnap the locks on each side of the RAM module. Removing the RAM Module 2.
  • Page 19 1.9.6 Removing the ROM Label the ROM module so as not to confuse it with the RAM when removing both items. Note that the ROM module is larger than the RAM module. 1. Unsnap the locks on each side of the ROM module. Removing the ROM Module 2.

  • Page 20: Removing The Modem

    1.9.6 Removing the Modem 1. Remove the two screws securing the modem to the device. 2. Disconnect the modem adapter wire connection from the modem card. 3. Lift the modem card from the front of the module and gently pull the card out from under the plastic shroud.
  • Page 21 LLUSTRATED ARTS Compaq Aero 8000 H/PC Professional Illustrated Parts Map...
  • Page 22 Compaq Aero 8000 Illustrated Parts Map Illustrated Parts Map...
  • Page 23 Compaq Aero 8000 H/PC Professional Description Part Number 127459-001 (US) 127459-011 (AU) Keyboard 127459-021 (EURO) 127459-031 (UK) 127459-041 (GR) 127459-051 (FR) 127459-061 (IT) 127459-081 (DK) 127459-101 (SW) 127459-161 (LA) 127459-291 (JP) 127459-301 (SW/FR) 128537-001 Cover Top Standard Li-Ion Battery Pack...

  • Page 24: Troubleshooting

    3.1.1 Performing a Normal Reset A normal reset restarts your Aero 8000 much like pressing Ctrl + Alt + Del restarts a computer. To perform a normal reset, follow these steps: 1. Save all work (if possible).

  • Page 25: Performing A Full Reset

    3.2 Using the Compaq Unlock Utility The Compaq Unlock Utility is used to generate an unlock key that allows a user to regain access to an Aero 8000 unit that has entered either the lockout or administrator lockout modes. The Compaq Unlock Utility is an integral part of the enhanced security built into the Compaq Aero 8000 Handheld PCs.

  • Page 26: Solving Keyboard Problems

    PC Card or CompactFlash Card. I cannot transfer more than The Aero 8000 is designed to Transfer only the one file at a time using the transfer one file (or 25 Contact recommended number of IR port.

  • Page 27: Solving Memory Problems

    3.6 Solving Memory Problems Possible Cause Solution Problem The device will not turn on or The memory expansion module Reinstall the memory does not recognize the is installed incorrectly or not expansion module. memory. seated properly. There is an unstable connection Remove the memory between the memory expansion expansion module, clean the...
  • Page 28 Solving Memory Problems (Continued) Possible Cause Solution Problem The device gets slower each Too many document shortcuts 1. See how many recently time I use it. are taking up memory. used document shortcuts exist by pressing the Windows key, then select Documents.
  • Page 29 • Make sure you have I cannot use the Aero 8000 The computer or Aero 8000 modem when connected to a may not be properly set up for enabled the device computer.
  • Page 30 3.8 Solving Modem (Communication) Problems (Continued) Possible Cause Solution Problem I cannot access the Internet Your Internet service provider Contact your ISP and set up like I used to be able. has changed the settings. a profile using the new settings.
  • Page 31 CompactFlash Card. • Refer to the The PC Card or The card or card driver is not CompactFlash Card does not compatible with the Aero 8000. documentation that work properly. came with your PC Card or CompactFlash Card. • Visit the Aero 8000...

  • Page 32: Solving Screen Problems

    Control Panel. NOTE: Increasing the idle time drains the batteries more quickly. The Aero 8000 does not The Aero 8000 is designed to No action required. auto-suspend when stay on while connected to a connected to a computer or computer.
  • Page 33 You are not entering the correct Compaq security passwords punctuation. are punctuation-sensitive. Type the punctuation exactly as it was typed when you established the password.

  • Page 34: Hardware Specifications

    chapter ARDWARE PECIFICATIONS Processor High performance Hitachi SH4 processor designed for Windows CE 16 or 32 megabytes, expandable to 64 MB 16 megabytes (32 MB in Japan) Video Memory 1 megabyte Expansion Slots 1 PC Card (Type II), 1 Compact Flash (Type I & II), 1 standard SDRAM DIMM, 1 internal Flash Card slot Display 800 x 600 SVGA screen...

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