Compaq Aero 8000 Maintenance & Service Manual page 29

3.7 Solving Modem (Communication) Problems
Problem
I cannot connect my modem
at the specified baud rate.
The dial-up connection is
unreliable.
I cannot use the Aero 8000
modem when connected to a
computer.
3-6 Troubleshooting
Possible Cause
There may be static or other
forms of interference on the
telephone line.
The bandwidth of the Internet
service provider (ISP) is limited.
The telephone cable is not
connected properly.
Call waiting is interrupting the
connection.
The computer or Aero 8000
may not be properly set up for
modem communication.
Solution
Disconnect (hang up) and try
to connect again.
You can connect only at the
maximum baud rate
supported by the ISP.
Secure the telephone cable
connection.
Disable call waiting. Select
StartÆ Æ Æ Æ SettingsÆ Æ Æ Æ Control
Panel then select
Communications
Properties. On the Dialing
tab, select Disable call
waiting by dialing. Then
enter the disable code
specified by your local
telephone company.
• Make sure you have
enabled the device
connections on the
Communications tab of
the Mobile Devices
folder on your computer.
• Make sure a partnership
is established with your
computer.
• See the Troubleshooting
section in the Windows
CE Services Help that
you installed on your
computer.
Continued