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DA68-02439C-16
Refrigerator
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SRS582NLS
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Questions and answers
Contacting you from SouthAfrica. We have Samsung Fridge Freezer model RSA1DTMG1/XFA. After a power outgage when the power came back on, our freezer side started to defrost and does not want to freeze anymore - tried setting the temperatures of fridge and freezer but it keeps defaulting back to where it got stuck? I unplugged it, left it open overnight but it is still not setting temperatures to where I want it to be. What should I do next? Any suggestions? Kind Regards, Santie Hay
If a Samsung Fridge Freezer model RSA1DTMG1/XFA is not freezing after a power outage and the temperature settings keep defaulting, try the following steps:
1. Check Power Supply – Ensure the refrigerator is properly plugged in and receiving power.
2. Wait for Temperature Stabilization – After powering on, it may take a few hours to reach the appropriate temperature.
3. Reset the Refrigerator – If the temperature settings keep defaulting, unplug the appliance, wait about 10 minutes, and then plug it back in.
4. Verify Door Usage – Frequent door opening or placing warm food inside can temporarily raise temperatures.
5. Check Display Panel – If the digital display is blinking, it indicates a temperature issue, which should resolve once the set temperature is reached.
6. Contact Support – If issues persist, refer to the troubleshooting section in the manual or contact the Samsung Electronics service center.
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