Before Requesting Service - Orion TV19PL120DVD Instruction Manual

Before Requesting Service

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If your unit does not work properly check the following before calling a service engineer.
SYMPTOMS
POWER
TV does not operate. Internal error may occurs.
The Mains lead is disconnected.
No power.
Main power (ON) switch is OFF.
TV BROADCAST RECEPTION
The Mains lead is disconnected.
Aerial connector is not connected or wires
No picture, no sound.
are broken.
Sub Power ( ) button is off.
Possibly station trouble.
Possibly station trouble.
Sound OK, poor Aerial connector is not connected
picture. or wires are broken.
Possibly local interference.
Possibly station trouble.
Possibly local interference.
Picture OK, poor
sound.
Volume control set at minimum position.
Aerial connector is not connected or wires
are broken.
Poor reception.
Possibly station trouble.
Aerial connector is not connected or wires
are broken.
Possibly station trouble.
Poor colour or no
colour.
Possibly local interference.
Colour control is not adjusted.
While viewing a DVB Received channel has audio content only.
(digital) channel, there
is sound but no
picture.
Blocky image or Digital signal strength is low.
image stops
intermittently.
Some digital channels Some channels are encrypted and are only
cannot be viewed. available via subscription.
"Database empty"
The auto tuning process has not been
message appears on
successful.
the screen.
No sound when Audio leads have not be connected.
connecting to external
source via HDMI to
DVI lead.
50A0201A_p50-Back.p65
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CAUSE
53
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SOLUTION
Unplug the unit for 1 minute, then plug it back
in.
Connect the Mains lead to the AC outlet.
Set it to ON.
Connect the Mains lead to the AC outlet.
Check aerial connections or broken wires.
Press the Sub Power ( ) button.
Try another channel.
Try another channel.
Check aerial connections or broken wires.
Move the aerial away from the source of
interference.
Try another channel.
Move the aerial away from the source of
interference.
Increase VOLUME control.
Check aerial connections or broken wires.
Try another channel.
Check aerial connections or broken wires.
Try another channel.
Move the aerial away from the source of
interference.
Adjust the colour settings.
Some channel offers audio content only. It is
normal.
Check all aerial connections.
Move the aerial away from areas of possible
interference. Try using an aerial booster.
Contact the service provider to subscribe.
Check all aerial connections and try auto
tuning again.
Ensure that seperate audio leads are
connected to the relevant audio input socket.
9/12/07, 5:00 PM
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