Problem Solving
Check
Is the correct setting for the remote receiver selected?
Other Problems
No sound can be heard or the sound is faint
Check
Check that the audio/video cable is securely attached to both the
projector and audio source.
Is the volume adjusted to the minimum setting?
Is A/V Mute active?
Is the audio cable's specification "No resistance"?
Is it connected with an HDMI cable?
(EB-X14/EB-W12/EB-X12 only)
Is Output audio from the projector selected?
(Only when projecting USB Display)
The remote control does not work
Check
Is the remote control light-emitting area pointing towards the
remote receiver on the projector during operation?
Is the remote control too far from the projector?
Check the Remote Receiver from the Configuration menu.
s Settings - Remote Receiver
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Disconnect the cable from the Audio port, and then reconnect the cable.
Adjust the volume so that sound can be heard.
s Settings - Volume
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s "Adjusting the Volume"
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Press the [A/V Mute] button on the remote control to cancel A/V Mute.
s "Hiding the Image and Sound Temporarily (A/V Mute)"
When using a commercially available audio cable, make sure it is labeled "No resistance".
If no audio is output when connecting via an HDMI cable, set the connected equipment to PCM output.
Click All Programs - EPSON Projector - Epson USB Display - Epson USB Display Vx.xx Settings, and then select
Output audio from the projector.
Point the remote control towards the remote receiver.
s "Remote control operating range"
The operating range for the remote control is about 6 m.
s "Remote control operating range"
Remedy
Remedy
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Remedy
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