SMART 450 User Manual page 82

C H A P T E R 8
Troubleshooting
Issue
The presentation screen is
dark and unreadable.
The image on the
presentation screen is
distorted or blurry.
SMART Notebook software
doesn't detect your
document camera.
SMART Notebook software
enters Mixed Reality mode
unexpectedly.
76
Solution
Turn on Auto Image in your document camera's on-screen
l
display (OSD) menu (Menu > IMAGE > Advanced > Auto
Image) to adjust the image brightness..
Reset your document camera to its default settings (Menu >
l
SYSTEM > Default > Yes > Enter).
Make sure there's enough light in the room, or turn on the
l
overhead light on your document camera.
Adjust the brightness and contrast levels manually in the
l
document camera's OSD menu, or use the control panel
buttons.
If you are using a projector, check the bulb.
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Reset your document camera to its default settings (Menu >
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SYSTEM > Default > Yes).
Adjust the brightness and contrast manually to reduce the
l
distortion.
Press the button on the control panel if the image is blurry or
l
out of focus.
Make sure your USB cable is connected.
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Make sure the USB switch is set to
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Make sure your software is up-to-date (you should have at least
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SMART Notebook software 11 SP1).
Make sure the USB cable and the computer USB receptacle are
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working properly.
Make sure the USB to PC setting is set to CAMERA in the
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document camera's OSD menu.
Press SMART Document Camera
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Press Additional Settings
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Automatically Start Mixed Reality Tools.
1.
N O T E
To enable the automatic detection of Mixed Reality again,
press Additional Settings
Automatically Start Mixed Reality Tools.
.
in the toolbar.
, and then clear the selection of
, and then select