While entering names and numbers, you can:
Handset control key panel:
• Press DELETE to backspace and erase a digit
or character.
• Press and hold DELETE to erase the entire
entry.
• Press q or p to move the cursor to the left or
right.
• Press and hold PAUSE to insert a dialing
pause (for entering numbers only).
• Press 0 to add a space (for entering names
only).
Review a directory entry
Entries are sorted alphabetically.
1. Press
when the phone is not in use.
2. Scroll to browse through the directory, or use the
dialing keys to start a name search.
Delete a directory entry
1. When the desired entry displays, press
DELETE.
2. When the handset displays Delete contact?,
press SELECT.
Edit a directory entry
1. When the desired entry displays, press
SELECT.
2. Use the dialing keys to edit the number, then
press SELECT.
CANCEL
3. Use the dialing keys to edit the name, then
press SELECT.
Dial a directory entry
• When the desired entry appears, press
dial.
Caller ID
If you subscribe to caller ID service, information
about each caller appears after the first or
second ring. If you answer a call before the caller
information appears on the screen, it will not be
saved in the caller ID log.
The caller ID log stores up to 30 entries. Each
entry has up to 24 digits for the phone number
and 15 characters for the name.
If the telephone number has more that 15
digits, only the last 15 digits appear. If the name
has more than 15 characters, only the first 15
characters are shown and saved in the caller ID
log.
Review a caller ID log entry
1. Press CID when the phone is not in use.
2. Scroll to browse through the caller ID log.
To playback messages with a handset:
6
Skip to the next message (during
• Press MENU when the phone is not in use,
playback).
and then press SELECT.
*7
Record a new announcement.
Options during playback:
• Press VOL- or VOL+ to adjust the listening
8
End the call.
volume.
• Press 6 to skip to the next message.
0
Turn the answering system on or off.
• Press 4 to repeat the playing message. Press
4. Hang up or press 8 to end the call.
4 twice to listen to the previous message.
• Press 3 to delete the playing message. The
Remote access code
system advances to the next message.
You can set your own remote access code from
• Press OFF to stop the playback.
00 to 99.
Delete all messages
1. Press MENU when the phone is not in use.
2. Scroll to Answering sys and then press
You can only delete old (reviewed) messages.
SELECT.
You cannot delete new messages until you review
them. You cannot retrieve deleted messages.
3. Scroll to Ans sys setup and then press
SELECT.
To delete all messages with the telephone
base:
4. Scroll to Remote code and then press
SELECT.
• Press X/DELETE twice when the phone is not
5. Press the dialing keys (0-9) to enter the code,
in use.
or q or p to select from 00 to 99, then press
To delete all messages with a handset:
SELECT.
1. Press MENU when the phone is not in use.
2. Scroll to Answering sys and then press SELECT.
Use the built-in answering system
3. Scroll to Delete all old and then press
SELECT twice.
and voicemail service
Remote access
You can use your answering system and
A two-digit security code is required to access the
voicemail service together by setting your
answering system remotely from any touch-tone
answering system to answer before voicemail
telephone. The preset code is 19. You can use
service answers as described below. To learn
this preset code, or set your own.
how to program your voicemail settings, contact
your telephone service provider.
1. Dial your telephone number from any touch-
tone telephone.
If you are on a call, or if the answering system
is busy recording a message and you receive
2. When the system plays your announcement,
another call, the second caller can leave a
enter the two-digit security code.
voicemail message.
3. Enter one of the following remote commands.
Set your answering system to answer calls
at least two rings earlier than your voicemail
Command
Description
service is set to answer. For example, if your
1
Play all messages.
voicemail service answers after six rings, set
your answering system to answer after four rings.
2
Play only new messages.
Some voicemail service providers may program
the delay before answering calls in seconds
3
instead of rings. In this case, allow six seconds
Delete the current message (during
playback).
per ring when determining the appropriate setting.
33
Delete all old messages.
Retrieve voicemail from telephone
4
Repeat the current message (during
service
playback).
Voicemail is a feature available from most
5
Stop.
telephone service providers. It may be included
with your telephone service, or may be optional.
*5
Hear a list of remote commands.
Fees may apply.
Missed call indicator
NOTE
When there are calls that have not been reviewed
•
If you turn off the ringer volume, you will not hear
in the caller ID log, the handset displays
ringer tone samples.
XX missed calls.
Telephone base ringer volume
Each time you review a caller ID log entry marked
NEW, the number of missed calls decreases by
Press p/VOLUME or q/VOLUME on the
one.
telephone base to adjust the ringer volume when
the telephone base is not in use.
When you have reviewed all the missed calls, the
missed call indicator no longer displays.
When you set the ringer volume to zero, the base
If you do not want to review the missed calls
ringer is off. The telephone base announces,
one by one, press and hold CANCEL on the idle
"Base ringer is off."
handset to erase the missed call indicator. All the
Handset ringer volume
entries are then considered old.
You can adjust the handset ringer volume level, or
Dial a caller ID log entry
turn the ringer off.
• When the desired entry appears, press
to
1. Press MENU when the handset is not in use.
dial.
2. Scroll to Ringers and then press SELECT
twice.
Save a caller ID log entry to the directory
3. Press q or p to sample each volume level,
then press SELECT to save.
1. When the desired caller ID log entry displays,
press SELECT.
NOTE
2. Use the dialing keys to modify the number, if
necessary. Then press SELECT.
•
When the ringer volume is set to Off, the handset
still rings when you press /FIND HANDSET at the
3. Use the dialing keys to modify the name, if
telephone base.
necessary. Then press SELECT.
Temporary ringer silencing
Delete the caller ID log entries
When the telephone is ringing, you can
• When the desired caller ID log entry displays,
temporarily silence the ringer without
press DELETE.
disconnecting the call. The next call rings
normally at the preset volume.
To delete all caller ID log entries:
1. Press MENU when the phone is not in use.
To silence the handset ringer:
2. Scroll to Caller ID log and then press SELECT.
• Press CANCEL or MUTE. The handset
3. Scroll to Del all calls then press SELECT
displays Ringer muted.
to
twice.
To silence the telephone base ringer:
• Press
/VOLUME.
Sound settings
Key tone
You can turn the key tone on or off.
1. Press MENU when the handset is not in use.
2. Scroll to Settings and then press SELECT.
3. Scroll to choose Key tone, then press
SELECT.
4. Press q or p to choose On or Off, then press
SELECT to save.
Ringer tone
You can choose from different ringer tones for
each handset.
1. Press MENU when the handset is not in use.
2. Scroll to Ringers and then press SELECT.
3. Scroll to choose Ringer tone, then press
SELECT.
4. Press q or p to sample each ringer tone, then
press SELECT to save.
Retrieve voicemail
Avoid water
Your telephone can be damaged if it gets wet.
When you received a voicemail, the handset
Do not use the handset outdoors in the rain,
displays
and New voicemail. To retrieve,
or handle it with wet hands. Do not install the
you typically dial an access number provided by
telephone base near a sink, bathtub or shower.
your telephone service provider, and then enter
a security code. Contact your telephone service
Electrical storms
provider for instructions on how to configure the
Electrical storms can sometimes cause power
voicemail settings and listen to messages.
surges harmful to electronic equipment. For your
own safety, take caution when using electrical
NOTE
appliances during storms.
•
After you have listened to all new voicemail
messages, the indicators on the handset turn off
Cleaning your telephone
automatically.
Your telephone has a durable plastic casing that
should retain its luster for many years. Clean it
Turn off the new voicemail indicators
only with a dry non-abrasive cloth. Do not use
If you have retrieved your voicemail while away
dampened cloth or cleaning solvents of any kind.
from home, and the handset still displays the new
voicemail indicators, use this feature to turn off
the indicators.
Frequently asked questions
NOTE
Below are the questions most frequently asked
•
This feature turns off the indicators only, it does not
about the cordless telephone. If you cannot find
delete your voicemail messages.
the answer to your question, visit our website at
1. Press MENU when the phone is not in use.
www.vtechphones.com or call 1 (800) 595-9511
2. Scroll to Settings and then press SELECT.
for customer service.
3. Scroll to Clr voicemail and then press
SELECT.
My telephone
Make sure the telephone
does not work
base is installed properly,
4. Press SELECT again to confirm.
at all.
and battery is installed
and charged correctly. For
optimum daily performance,
Register a handset
return the handset to the
telephone base after use.
When your handset is deregistered from the
The display
Disconnect the telephone
telephone base, follow the steps below to register
shows No line.
line cord from your
it back to the telephone base.
I cannot hear the
telephone and connect it to
1. Remove the handset from the telephone base.
dial tone.
another telephone. If there
2. Press and hold /FIND HANDSET at the
is no dial tone on that other
telephone base for about four seconds until
telephone either, then the
the IN USE light turns on.
telephone line cord may be
defective. Try installing a
3. Then press # on the handset. It displays
Registering...
new telephone line cord.
If changing the telephone
The handset show Registered and you hear a
line cord does not help,
beep when the registration process completes.
the wall jack (or the wiring
The registration process takes about 60 seconds
to this wall jack) may be
to complete.
defective. Contact your
telephone service provider.
General product care
You may be using a new
cable or VoIP service, the
existing telephone jacks in
Taking care of your telephone
your home may no longer
Your cordless telephone contains sophisticated
work. Contact your service
electronic parts, so it must be treated with care.
provider for solutions.
Avoid rough treatment
Place the handset down gently. Save the original
packing materials to protect your telephone if you
ever need to ship it.
About the built-in answering
Set your built-in answering system
system and voicemail service
The answering system can record and store
up to 99 messages. Each message can be up
For message recording, your telephone has a
to three minutes in length. The total storage
built-in answering system, and it also supports
capacity for the announcement, messages and
voicemail service offered by your telephone
memos is approximately 14 minutes. The actual
service provider (subscription is required, and fee
recording time depends on individual message
may apply).
characteristics.
The main differences between them are:
Your answering system allows you to set your
announcement, to save and delete messages,
Voicemail from
Built-in
activate call screening, to set number of rings
Category
telephone
answering system
before pick up, to access remotely, and to control
service
the recording time.
Storage
Messages are
Messages are
Turn the answering system on or off
stored in the
stored in a
telephone base.
server or system
The answering system must be turned on to
provided by your
answer and record messages.
telephone service
provider.
To turn on or off with the telephone base:
• Press
/ANS ON/OFF to turn the built-in
Your messages
Your messages
answering system on or off.
will not be deleted
may be
automatically.
automatically
You have to delete
deleted after a
Telephone base control key panel:
your messages
period of time.
manually.
Contact your
telephone service
provider for more
details.
Method
When you
When you
to retrieve
received new
received new
messages
messages,
messages, the
the handset
handset displays
displays XX new
and New
messages and
voicemail.
, and the
message window
on the telephone
base flashes.
To retrieve
To retrieve
messages, usually
messages, you
there are two
need an access
ways:
number and/
or a passcode
•
Press
on
provided by your
the telephone
telephone service
base; or
provider.
•
Access
remotely with
an access
code.
("Consumer" or "you") that the Product and
The answering
Make sure the answering
all accessories provided in the sales package
system does
system is on. When the
("Product") are free from defects in material and
not record
answering system is on,
workmanship, pursuant to the following terms
messages.
ANS ON should display
and conditions, when installed and used normally
on the handset and the
and in accordance with the Product operating
telephone base.
instructions. This limited warranty extends only to
When the answering
the Consumer for Products purchased and used
machine memory is full,
in the United States of America and Canada.
it does not record new
What will VTech do if the Product is not free
messages until some old
from defects in materials and workmanship
messages are deleted.
during the limited warranty period ("Materially
Defective Product")?
If you subscribe to voicemail
During the limited warranty period, VTech's
service, change the
authorized service representative will repair
number of rings so that
or replace at VTech's option, without charge,
your answering system
a Materially Defective Product. If we repair
answers before your
the Product, we may use new or refurbished
voicemail service answers.
replacement parts. If we choose to replace
To determine how many
the Product, we may replace it with a new or
rings activate your voicemail
refurbished Product of the same or similar
service, contact your
design. We will retain defective parts, modules, or
telephone service provider.
equipment. Repair or replacement of the Product,
The answering
Make sure you have set
at VTech's option, is your exclusive remedy.
system does
the date and time. See
VTech will return the repaired or replacement
not announce
Configure your telephone
Products to you in working condition. You
the correct day
section.
should expect the repair or replacement to take
of the week
approximately 30 days.
for recorded
How long is the limited warranty period?
messages time
The limited warranty period for the Product
stamp.
extends for ONE (1) YEAR from the date
of purchase. If VTech repairs or replaces a
The messages
If a caller leaves a very long
Materially Defective Product under the terms of
on the answering
message, part of it may be
this limited warranty, this limited warranty also
system are
lost when the answering
applies to the repaired or replacement Product
incomplete.
system disconnects the call
for a period of either (a) 90 days from the date the
after the preset recording
repaired or replacement Product is shipped to you
time.
or (b) the time remaining on the original one-year
If the memory on the
warranty; whichever is longer.
answering system becomes
What is not covered by this limited warranty?
full during a message, the
This limited warranty does not cover:
answering system stops
1. Product that has been subjected to misuse,
recording and disconnects
accident, shipping or other physical damage,
the call.
improper installation, abnormal operation or
I accidentally
While the handset is not
handling, neglect, inundation, fire, water or other
set my LCD
in use, press MENU and
liquid intrusion;
language to
then enter 364# to change
2. Product that has been damaged due to repair,
Spanish or
the handset LCD language
alteration or modification by anyone other than
French, and I
back to English.
an authorized service representative of VTech;
don't know how
3. Product to the extent that the problem
to change it back
experienced is caused by signal conditions,
to English.
network reliability, or cable or antenna systems;
4. Product to the extent that the problem is caused
by use with non-VTech accessories;
Limited warranty
5. Product whose warranty/quality stickers,
product serial number plates or electronic
serial numbers have been removed, altered or
What does this limited warranty cover?
rendered illegible;
The manufacturer of this VTech Product warrants
6. Product purchased, used, serviced, or shipped
to the holder of a valid proof of purchase
for repair from outside the United States of
To turn on or off with the handset:
Set number of rings
1. Press MENU when the phone is not in use.
You can set the answering system to answer an
incoming call after two, three, four, five or six
2. Scroll to Answering sys and then press
rings; or toll saver. If you choose toll saver, the
SELECT.
answering system answers a call after two rings
3. Scroll to Answer on/off and then press
when you have new messages, or after four rings
SELECT.
when you have no new messages.
4. Press q or p to choose On or Off and then
1. Press MENU when the phone is not in use.
press SELECT.
2. Scroll to Answering sys and then press
Default announcement
SELECT.
3. Scroll to Ans sys setup and then press
The telephone is preset with a greeting that
SELECT.
answers calls with "Hello, please leave a
message after the tone." You can use this preset
4. Scroll to # of rings and then press SELECT.
announcement, or replace it with your own.
5. Press q or p to choose 6, 5, 4, 3, 2 or Toll
saver and then press SELECT.
Record your own announcement
Set recording time
The announcement can be up to 90 seconds in
length.
You can set the recording time for each incoming
1. Press MENU when the phone is not in use.
message.
2. Scroll to Answering sys then press SELECT
1. Press MENU when the phone is not in use.
twice.
2. Scroll to Answering sys and then press
3. The handset announces, "To play, press 2. To
SELECT.
record, press 7." Then press 7 to record.
3. Scroll to Ans sys setup and then press
4. The handset announces, "Record after the
SELECT.
tone. Press 5 when you are done." After the
4. Scroll to Recording time and then press
tone, speak towards the handset microphone.
SELECT.
5. Press 5 when done.
5. Press q or p to choose 3 minutes,
2 minutes or 1 minute, and then press
Play the announcement
SELECT.
1. Press MENU when the phone is not in use.
2. Scroll to Answering sys then press SELECT
Use your built-in answering system
twice.
3. The handset announces, "To play, press 2.
New message indication
To record, press 7." Then press 2 to play the
When there are new answering system
current announcement.
messages, the handset displays XX new
Options during playback:
messages and
, and the message window
• Press VOL + or VOL - to adjust the listening
on the telephone base flashes. When you are
volume.
reviewing a new message, NEW and
• Press 5 or OFF to stop at any time.
on the handset.
If the message alert tone is turned on, the
Delete the announcement
telephone base beeps every 10 seconds when
1. Press MENU when the phone is not in use.
there are messages that have not been reviewed.
2. Scroll to Answering sys then press SELECT
Message playback
twice.
To playback messages at the telephone base:
3. The handset announces, "To play, press 2. To
record, press 7." Then press 3 to delete your
• Press
when the phone is not in use.
own recorded announcement.
Options during playback:
NOTE
• Press
/VOLUME or
/VOLUME to adjust
•
After you deleted your own recorded announcement,
the listening volume.
the answering system answers calls with the default
• Press /SKIP to skip to the next message.
announcement.
• Press /REPEAT to repeat the playing
message. Press /REPEAT twice to listen to
the previous message.
• Press X/DELETE to delete the playing message.
The system advances to the next message.
• Press
/STOP to stop.
America or Canada, or used for commercial or
express warranties. No one is authorized to make
institutional purposes (including but not limited
modifications to this limited warranty and you
to Products used for rental purposes);
should not rely on any such modification.
7. Product returned without a valid proof of
State/Provincial Law Rights: This warranty gives
purchase (see item 2 below); or
you specific legal rights, and you may also have
8. Charges for installation or set up, adjustment of
other rights, which vary from state to state or
customer controls, and installation or repair of
province to province.
systems outside the unit.
Limitations: Implied warranties, including those of
How do you get warranty service?
fitness for a particular purpose and merchantability
(an unwritten warranty that the Product is fit for
To obtain warranty service in the
USA, please
ordinary use) are limited to one year from the date
visit
our website at
www.vtechphones.com or
of purchase. Some states/provinces do not allow
call 1 (800) 595-9511. In Canada, go to www.
limitations on how long an implied warranty lasts,
vtechcanada.com or call
1 (800) 267-7377.
so the above limitation may not apply to you. In no
NOTE: Before calling for service, please review the
event shall VTech be liable for any indirect, special,
user's manual - a check of the Product's controls
incidental, consequential, or similar damages
and features may save you a service call.
(including, but not limited to lost profits or revenue,
Except as provided by applicable law, you assume
inability to use the Product or other associated
the risk of loss or damage during transit and
equipment, the cost of substitute equipment, and
transportation and are responsible for delivery
claims by third parties) resulting from the use
or handling charges incurred in the transport of
of this Product. Some states/provinces do not
the Product(s) to the service location. VTech
allow the exclusion or limitation of incidental or
will return repaired or replaced Product under
consequential damages, so the above limitation or
this limited warranty. Transportation, delivery or
exclusion may not apply to you.
handling charges are prepaid. VTech assumes no
Please retain your original sales receipt
risk for damage or loss of the Product in transit.
as proof of purchase.
If the Product failure is not covered by this limited
warranty, or proof of purchase does not meet the
terms of this limited warranty, VTech will notify you
Technical specifications
and will request that you authorize the cost of repair
prior to any further repair activity. You must pay for
the cost of repair and return shipping costs for the
Frequency
Crystal controlled PLL synthesizer
repair of Products that are not covered by this limited
control
warranty.
What must you return with the Product to get
Transmit
1921.536-1928.448 MHz
warranty service?
frequency
1. Return the entire original package and
Channels
5
contents including the Product to the VTech
service location along with a description of the
Nominal
Maximum power allowed by
malfunction or difficulty; and
effective
FCC and IC. Actual operating
2. Include a "valid proof of purchase" (sales
range
range may vary according to
receipt) identifying the Product purchased
environmental conditions at the
(Product model) and the date of purchase or
time of use.
receipt; and
Power
Handset: 2.4V Ni-MH battery
3. Provide your name, complete and correct
requirements
mailing address, and telephone number.
Telephone base: 6V DC @ 400mA
Other limitations
Charger: 6V AC @ 300mA
This warranty is the complete and exclusive
Memory
Directory:
agreement between you and VTech. It supersedes
30 memory locations;
all other written or oral communications
up to 30 digits and 15 characters
related to this Product. VTech provides no
Caller ID log:
other warranties for this Product. The warranty
30 memory locations;
exclusively describes all of VTech's responsibilities
up to 24 digits and 15 characters
regarding the Product. There are no other
Specifications are subject to change without notice.
© 2014 VTech Communications, Inc.
All rights reserved. 05/14. CS6124-X_ACIB_V2.0
Document order number: 91-007061-030-100
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