VTech CS6128-31 User Manual

VTech CS6128-31 User Manual

Vtech cordless telephone user's manual
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User's manual
w w w . v t e c h p h o n e s . c o m
Models:
CS6128-31/CS6128-42/CS6129-2/
CS6129-3/CS6129-4/CS6129-31/
CS6129-32/CS6129-41/CS6129-52/
CS6129-54

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Summary of Contents for VTech CS6128-31

  • Page 1 User’s manual w w w . v t e c h p h o n e s . c o m Models: CS6128-31/CS6128-42/CS6129-2/ CS6129-3/CS6129-4/CS6129-31/ CS6129-32/CS6129-41/CS6129-52/ CS6129-54...
  • Page 2: Important Safety Instructions

    54 of ths manual. Ths manual has all the feature operatons and troubleshootng necessary to nstall and operate your new VTech telephone. Please revew ths manual thoroughly to ensure proper nstallaton and operaton of ths nnovatve and feature rch VTech product. For support, shoppng, and everythng new at VTech, vst our webste at www.vtechphones.com.
  • Page 3: Table Of Contents

    Table of contents Getting started ....1 Parts checklst ....1 Telephone base and charger nstallaton .
  • Page 4 Table of contents Delete from the call log ....33 Call log dsplay screen messages ..34 Redal lst ..... 35 Dal a redal entry .
  • Page 5: Getting Started

    4 for CS6128-42, CS6129-4 and CS6129-41, 5 for CS6129-52 and CS6129-54) 6. Charger and charger adapter (1 for CS6129-2, 2 for CS6128-31, CS6129-3, CS6129-31 and CS6129-32, 3 for CS6128-42, CS6129-4 and CS6129-41, 4 for CS6129-52 and CS6129-54) 3. Telephone base power adapter 4.
  • Page 6: Getting Started

    Getting started Telephone base and charger installation Install the telephone base and charger as shown below. Make sure that the electrcal • Use only the outlet s not controlled by a wall swtch. If you subscrbe to Dgtal Subscrber Lne power adapters suppled wth ths (DSL) hgh-speed Internet servce through your telephone lne, you must nstall...
  • Page 7: Battery Installation And Charging

    Getting started Battery installation and charging Install the battery as shown below. After nstallng the battery, you mght be able to make and receve short calls. For best performance, charge the handset for at least 16 hours before use. When the battery power s low, the handset wll beep, dsplay LOW BATTERY and handset n the telephone base or charger to charge the battery when not n use.
  • Page 8: Wall MountNg

    Getting started Wall mounting Your telephone base s ready for desktop use. If wall mountng s desred, • You can purchase obtan approprate hardware to be used as mountng studs, and follow the mountng hardware from nstructons below: many hardware Fasten two mountng studs (not ncluded) on the wall where you want to mount the or home telephone base.
  • Page 9: Handset Layout

    Getting started handset layout ChARGE lght • On when the handset s chargng n the telephone base or charger. (Drectory) • Press to enter the drectory when the telephone s not n use. • Whle n the menu, press to scroll up. •...
  • Page 10: Telephone Base Layout

    Getting started Telephone base layout IN USE lght • Flashes when there s an ncomng call or another telephone sharng the same lne s n use. • On when the handset s n use. VOICEMAIL lght • Flashes when you have new vocemal. Vocemal s offered by your telephone servce provder.
  • Page 11: Telephone Settings

    Telephone settings Ringer volume (handset) You can change the rnger volume to a comfortable level, or turn the rnger off. To adjust the ringer volume: Press MENU/SELECT to dsplay the menu when the handset s not n use. to select > RINGER VOLUME, then press Press MENU/SELECT.
  • Page 12: Ringer Tone

    Telephone settings Ringer tone Ths menu allows you to choose from dfferent rnger tones. • If the rnger volume s turned To choose a rnger tone: off, then you wll Press MENU/SELECT to dsplay the menu when the not hear rnger handset s not n use.
  • Page 13: Key Tone

    Telephone settings Key tone The handset wll beep when you press any handset key. You may turn the key tone on or off. To change the settng: Press MENU/SELECT to dsplay the menu when the handset s not n use. to select >...
  • Page 14: Clear VoCemaL

    Telephone settings Clear voicemail If you subscrbe to vocemal servce offered by your telephone servce provder, • Your telephone NEW VOICEMAIL and servce provder on the telephone base will flash when you have new voicemail messages. Please may alert you to new messages contact your local telephone company for more nformaton and assstance about wth a stutter...
  • Page 15: Home Area Code

    Telephone settings home area code If you dal your local calls usng only seven dgts (area code not requred), you can program your home area code, followng the steps below. By programmng your home area code, when you receve a call wthn your local area, the telephone number wll automatcally be stored wthout the area code n the call log.
  • Page 16: Telephone Operation

    Telephone operation Make a call Press • The screen dsplays the Dal the number. elapsed tme as -OR- you talk (n hours, mnutes and Dal the number. seconds). Press • When predalng (prevew numbers Answer a call before dalng), press •...
  • Page 17: Volume

    Telephone operation Volume Durng a call, press VOL or VOL to adjust the listening volume to a comfortable level. Mute The mute functon allows you to hear the other party whle the other party cannot hear you. Durng a call, press MUTE/REMOVE on the handset. MUTED wll be temporarly dsplayed on the screen, along wth the smaller con.
  • Page 18: Call WaTNg

    Telephone operation Call waiting If you subscrbe to call watng servce from your telephone company, you wll hear an alert tone f there s an ncomng call whle you’re on another call. Press the new ncomng call. Press the orgnal call. Find handset Ths feature allows the telephone base to page all the system handsets.
  • Page 19: Chain Dialing

    Telephone operation Chain dialing Ths feature allows you to ntate a dalng sequence from numbers stored n the drectory, call log or redal lst whle you are on a call. Chan dalng can be useful f you wsh to access numbers other than phone numbers (such as bank account nformaton or access codes) from the drectory, call log or redal lst.
  • Page 20: Intercom

    Telephone operation Intercom The ntercom feature allows conversaton between two system handsets. • If the destnaton For model CS6129-2 handset does not answer Press INT on the orgnatng handset when t s not n use the ntercom and ts screen dsplays CALLING OThER hANDSET. call wthn 100 seconds, s n The destnaton handset rngs and ts screen dsplays...
  • Page 21: Conference Call

    Telephone operation Conference call You can conference two system handsets on a call. When one handset s on a call: • Press /FLASh or on another handset to join the call. -OR- For model CS6129-2 Press INT to ntate an ntercom call. The screen dsplays CALLING OThER hANDSET.
  • Page 22: Transfer An External Call

    Telephone operation Transfer an external call You can transfer an external call from one handset to another system handset. • If the destnaton For model CS6129-2 handset does not pck up the Durng a call, press INT to put the call on hold at the orgnatng handset. The ntercom call, screen dsplays CALLING OThER hANDSET.
  • Page 23 Telephone operation For models with three or more handsets Durng a call, press INT to put the call on hold at the orgnatng handset. The screen dsplays TRANSFER TO: Use the dalng keys to enter the destnaton handset number and the orgnatng handset screen dsplays CALLING hANDSET X.
  • Page 24: Switch Between External And Intercom Call

    Telephone operation Switch between external and intercom call If you are on an external call and you wsh to ntercom another system handset wthout dsconnectng the external call: For model CS6129-2 Durng a call, press INT to put the call on hold at the orgnatng handset.
  • Page 25: Answer An Incoming Call During An Intercom Call

    Telephone operation For models with three or more handsets Durng a call, press INT to put the call on hold at the orgnatng handset. The screen dsplays TRANSFER TO: Use the dalng keys to enter the destnaton handset number and the orgnatng handset screen dsplays CALLING hANDSET X.
  • Page 26: DRectory

    Telephone operation Directory The drectory can store up to 50 entres. Each entry may • Drectory entres have up to 30 dgts for the phone number and 15 characters are shared by all for the name. system handsets. Any addtons, •...
  • Page 27: Store A Directory Entry

    Telephone operation Store a directory entry Press MENU/SELECT twce when the handset s not n use. to select > STORE, then press MENU/SELECT. Press The screen dsplays ENTER NUMBER. Use the dalng keys to enter the number. • Press MUTE/REMOVE to backspace and erase a dgt. Press and hold MUTE/REMOVE to erase the entre entry.
  • Page 28: Character Chart

    Telephone operation Character chart Use the dal pad and the chart below to enter a name (up to 15 characters). • When enterng Each press of a partcular key causes the characters to be dsplayed n the a name n the followng order: drectory, the first letter of...
  • Page 29: Search The DRectory

    Dial a directory entry once or MENU/SELECT three tmes to enter Press the drectory. Press to scroll to the desred entry, or use the alphabetical search to find it. Press /FLASh or >REVIEW STORE VTECH 800-595-9511 www.vtechphones.com...
  • Page 30: Edit A Directory Entry

    Telephone operation Edit a directory entry Press Press find it. Press MENU/SELECT to confirm your selection. The screen dsplays EDIT NUMBER. Use the dalng keys to edt the number. • Press MUTE/REMOVE to backspace and erase a dgt. Press and hold MUTE/REMOVE to erase the entre entry. •...
  • Page 31: Delete From The Directory

    Telephone operation Delete from the directory Press once or MENU/SELECT three tmes to enter the drectory. Press to scroll to the desred entry, or use the alphabetcal search to find it. Press MUTE/REMOVE to remove the desred entry. You wll hear a confirmation tone.
  • Page 32: About Caller Id

    Telephone operation About caller ID The caller ID wth call watng feature n ths telephone lets you see the name and telephone number of the caller before answerng the call, even when you’re on a call. These features requre servces provded by your local telephone company.
  • Page 33: Call Log

    Telephone operation Call log If you subscrbe to caller ID servce, nformaton about each caller will be displayed after the first or second ring. If you answer a call before the caller nformaton appears on the screen, t wll not be saved n the call log. •...
  • Page 34: Missed Calls Indicator

    s not n use. to browse through the call log. to select > CALL LOG. to browse through the call log. www.vtechphones.com HANDSET X XX MISSED CALLS s revewed, the VTECH 595-9511 3:45 VTECH 595-9511 3:45 >CALL LOG RINGER VOLUME...
  • Page 35: Make A Call Log Entry Ready To DAl

    Telephone operation Make a call log entry ready to dial Although the call log entres receved have 10 dgts (the area code plus the seven-dgt number), n some areas, you may need to dal only the seven dgts, or a 1 plus the seven dgts, or a 1 plus the area code plus the seven dgts.
  • Page 36: Save A Call Log Entry To The Directory

    Telephone operation Save a call log entry to the directory When n the call log, press • See page 26 about entry. edtng names and numbers. Press MENU/SELECT. • You can edt the phone number, f necessary. Make sure the number s n the correct dalng format for your area. Press MENU/SELECT when done.
  • Page 37: Delete From The Call Log

    Telephone operation Delete from the call log To delete one entry: When n the call log, press Press MUTE/REMOVE to delete the selected entry. You will hear a confirmation tone. To delete all entres: When n the call log, press and hold MUTE/REMOVE to delete the entre call log.
  • Page 38: Call Log Display Screen Messages

    Telephone operation Call log display screen messages Displays: PRIVATE NAME PRIVATE NUMBER PRIVATE CALLER UNKNOWN NAME UNKNOWN NUMBER UNKNOWN CALLER LONG DISTANCE L (before the caller’s number) When: The caller s blockng the name nformaton. The caller s blockng the telephone number nformaton.
  • Page 39: Redial List

    Telephone operation Redial list The telephone stores the five most recently dialed numbers on the redal lst. • When there are already five entries on the redial list, the earliest entry wll be deleted to make room for the latest entry. •...
  • Page 40: Answering System

    Answering system Answering system and voicemail Your telephone has both a dgtal answerng system and vocemal ndcaton. Vocemal s offered by your telephone servce provder (fees may apply). Your telephone’s answerng system and vocemal ndcaton are ndependent features, and each alerts you to new messages dfferently. For more nformaton on the vocemal ndcators, see page 10.
  • Page 41: Message Capacity

    Answering system Message capacity The answerng system can record and store up to 99 messages. A message can be up to four mnutes n length. The total storage capacty for the announcement, messages and memos s approxmately 14 mnutes. The actual recordng tme depends on ndvdual message characterstcs.
  • Page 42: Set The Clock

    Answering system Set the clock Pror to playng a message, the answerng system announces when t was • If you have caller receved. Before usng the answerng system, set the year, tme and day, so that ID servce, the messages are dated correctly. If the clock s not set before new messages are clock wll be set automatcally wth recorded, the system wll announce “Time and day not set,”...
  • Page 43: Answering System Set Up

    Answering system Answering system set up The answerng system uses voce prompts to gude you through feature set up. Press /PLAY/STOP anytme to save and ext the set up menu. Set number of rings Ths feature allows you to select the number of rngs before the answerng system answers.
  • Page 44: Set Telephone Base RNger

    Answering system Set telephone base ringer Ths feature allows you to select the telephone base rnger volume level. You • The handset can choose from hI (hgh), OF (off) or LO (low). rnger volume s set separately. Press SET UP when the phone s not n use, untl the system announces the See page 7 for telephone base rnger settng.
  • Page 45: Set Message Alert Tone

    Answering system Set message alert tone Ths feature programs the system to beep every 10 seconds to alert you of new messages. The tone wll stop when all new messages have been revewed. To set the message alert tone: Press SET UP when the phone s not n use, untl the system announces the message alert tone settng.
  • Page 46: OutgoNg Announcement

    Answering system Outgoing announcement The outgong announcement s the greetng callers hear when calls are answered • Your by the answerng system. announcement can be up to 90 The telephone s preset wth a greetng that answers calls wth “Hello, please seconds n length.
  • Page 47: Play Your Announcement

    Answering system Play your announcement Press ANNC when the phone s not n use, and the system wll announce “Announcement. Press PLAY or press RECORD.” Press /PLAY/STOP to play. You can press the playback. Delete your announcement Press ANNC when the phone s not n use, and the system wll announce “Announcement.
  • Page 48: New Message NdCatOn

    Answering system New message indication The message display counter will flash when there are new answering system • If the system messages. has less than five minutes of If the new message alert tone s turned on, the telephone base wll beep every recordng tme left, 10 seconds when there are unrevewed messages.
  • Page 49: Delete All Messages

    Answering system Delete all messages Press X/DELETE when the phone s not n use. The system wll announce “To delete all old messages, press DELETE again.” Press X/DELETE agan. All prevously heard messages wll be erased and the system wll announce “All old messages deleted.”...
  • Page 50: Call Screening

    Answering system Call screening You can lsten at the telephone base to a caller leavng a message. However, f you want to slence the telephone base when messages are beng recorded, set the telephone base volume to ts lowest level (1). Remember to rase the volume n order to hear your messages durng playback.
  • Page 51: Message Window Displays

    Answering system Message window displays Window displays: Descriptions: No messages. 1-99 Total number of old message(s) recorded. 0-99 (flashing) Total number of new and old message(s) recorded. The telephone base may have lost and reganed power. The clock needs to be set. 1-99 &...
  • Page 52: Remote Access

    Answering system Remote access A two-dgt securty code s requred to access the system remotely from any • If no key s pressed touch tone telephone. The preset code s 19; see page 40 to change t. after enterng remote access, new Dal your telephone number from any touch tone telephone.
  • Page 53: Appendix

    Appendix Appendix handset display screen messages ALREADY SAVED CALL LOG EMPTY CALLING HANDSET X (for models wth three or more handsets) CALLING OTHER HANDSET (for CS6129-2) CONNECTING... CHARGING DIRECTORY EMPTY ENDED HANDSET X IS CALLING (for models wth three or more handsets) OTHER HANDSET IS CALLING (for CS6129-2) INCOMING CALL...
  • Page 54 Appendix handset display screen messages LIST FULL LOW BATTERY MICROPHONE ON MUTED NEW VOICEMAIL NO LINE NO SIGNAL, CALL ENDED NOT AVAILABLE AT THIS TIME OUTSIDE CALL **PAGING** PHONE PLACE IN CHARGER RINGER MUTE SAVED SPEAKER UNABLE TO CALL TRY AGAIN The drectory s full.
  • Page 55: Telephone Base Lights

    Appendix handset display screen messages You are attemptng to save a caller ID entry wth no name or number. UNABLE TO SAVE There are unrevewed calls n your call log. XX MISSED CALLS handset and telephone base indicators handset lights •...
  • Page 56: Handset Icons

    Appendix handset and telephone base indicators handset icons MUTE • • • • NEW VOICEMAIL • SPEAKER • (Battery indicator) • • Mcrophone s muted. Rnger off. New call log entres. New vocemal receved from the telephone servce provder. In speakerphone mode. Cycles (low, medum, and full) when the handset battery s chargng.
  • Page 57: Battery

    Appendix Battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operaton Whle n handset use (talkng*) Whle n speakerphone mode (talkng*) Whle not n use (standby**) *Operatng tmes are approxmate.
  • Page 58: Important Safety NstructOns

    Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all nstructons. Follow all warnngs and nstructons marked on the product. Unplug ths product from the wall outlet before cleanng.
  • Page 59: TroubleshootNg

    Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our webste at www.vtechphones.com, or call 1 (800) 595-9511; n Canada, call 1 (800) 267-7377. Problem Suggeston My telephone does • Make sure the battery s nstalled and charged correctly (page 3). For optmum daly not work at all.
  • Page 60 Appendix Troubleshooting Problem Suggeston Make sure the handset s placed n the telephone base or charger correctly. The ChARGE The battery does not • charge n the handset lght on the handset should be on. or the handset battery • Remove and renstall the battery, then charge for up to 16 hours.
  • Page 61 Appendix Troubleshooting Problem Suggeston The telephone does • Make sure the handset rnger volume s not set to zero (page 7) and the telephone base rnger not rng when there s volume s not set to off (page 40). an ncomng call. •...
  • Page 62 Appendix Troubleshooting Problem Suggeston I cannot dal out. • Frst, try all the above suggestons. • Make sure there s a dal tone before dalng. It s normal f the handset takes a second or two to synchronze wth the telephone before producng a dal tone. Wat an extra second before dalng. •...
  • Page 63 Appendix Troubleshooting Problem Suggeston There s nterference • The handset may be out of range. Move t closer to the telephone base. durng a telephone • If you subscrbe to hgh-speed Internet servce (Dgtal Subscrber Lne - DSL) through your conversaton.
  • Page 64 Appendix Troubleshooting Problem Suggeston I hear other calls when • Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If usng the telephone. you stll hear other calls, the problem s probably n the wrng or local servce. Call your local telephone company.
  • Page 65 Appendix Troubleshooting Problem Suggeston The system does • Make sure you subscrbe to caller ID wth call watng features provded by the local telephone not receve caller ID company. or the system does • The caller may not be callng from an area whch supports caller ID. not dsplay caller ID •...
  • Page 66 Appendix Troubleshooting Problem Suggeston CONNECTING... s • The handset may be out of range. Move t closer to the telephone base. shown n the handset • Make sure the power cord s securely plugged nto the telephone base. Use a workng electrcal dsplay wndow.
  • Page 67 Appendix Troubleshooting Problem Suggeston The messages on Press VOL • the system are very difficult to hear. The answerng system • Make sure the answerng system s on. does not record • If the answerng machne memory s full, t wll not record new messages untl some old messages.
  • Page 68: ActVate The AnswerNg System

    Appendix Troubleshooting Problem Suggeston The answerng system • Make sure your remote access code s correct (page 40). does not respond to • Make sure you are callng from a touch-tone telephone. When dalng a number, there should remote commands. be tones.
  • Page 69: Operating Range

    Appendix Operating range Ths cordless telephone operates wth the maxmum power allowed by the Federal Communcatons Commsson (FCC). Even so, ths handset and telephone base can communcate over only a certan dstance - whch can vary wth the locatons of the telephone base and handset, the weather, and the layout of your home or office.
  • Page 70: About Cordless Telephones

    VTech product servce centers. Please call 1-800-8-BATTERY RBRC ® N-Cd battery recyclng and dsposal bans/restrctons n your area. VTech’s nvolvement n ths program s part of ts commtment to protectng our envronment and conservng natural resources. RBRC is a registered trademark of Rechargeable Battery Recycling Corporation.
  • Page 71: Warranty

    What does this limited warranty cover? The manufacturer of ths VTech Product warrants to the holder of a vald proof of purchase (“Consumer” or “you”) that the Product and all accessores provded n the sales package (“Product”) are free from defects n materal and workmanshp, pursuant to the followng terms and condtons, when nstalled and used normally and n accordance wth the Product operatng nstructons.
  • Page 72 n transt. If the Product falure s not covered by ths lmted warranty, or proof of purchase does not meet the terms of ths lmted warranty, VTech wll notfy you and wll request that you authorze the cost of repar pror to any further repar actvty. You must pay for the cost of repar and return shppng costs for the repar of Products that are not covered by ths lmted warranty.
  • Page 73: Fcc, Acta And Ic RegulatOns

    Appendix FCC, ACTA and IC regulations FCC Part 15 Ths equpment has been tested and found to comply wth the requrements for a Class B dgtal devce under Part 15 of the Federal Communcatons Commsson (FCC) rules. These requrements are ntended to provde reasonable protecton aganst harmful nterference n a resdental nstallaton.
  • Page 74 Appendix FCC, ACTA and IC regulations The Rnger Equvalence Number (REN) s used to determne how many devces you may connect to your telephone lne and stll have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3).
  • Page 75: OperatNg Range

    Appendix Technical specifications Frequency control Crystal controlled PLL syntheszer Transmt frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz Channels Nomnal effectve range Maxmum power allowed by FCC and IC. Actual operatng range may vary accordng to envronmental condtons at the tme of use. Sze Handset: 6.30n X 1.89n X 1.22n (160.00mm X 48.00mm X 31.00mm) Telephone base: 5.22n X 4.47n X 2.62n (132.50mm X 113.50mm X 66.50mm)
  • Page 76: Answer An NcomNg Call DurNg An Ntercom Call

    Appendix Index Actvate the answerng system 37 Announcement 42 Answer a call 12 Answer an ncomng call durng an ntercom call 21 Answerng system 36 Battery 3, 53 Caller ID 28 Call ntercept 46 Call log 29 Call log dsplay screen messages 34 Call screenng 46 Call watng 14 Chan dalng 15...
  • Page 77: Make A Call Log Entry Ready To DAl

    Appendix Index Mantenance 65 Make a call 12 Make a call log entry ready to dal 31 Message alert tone 41 Message capacty 37 Message playback 44 Message wndow dsplays 47 Mssed calls ndcator 30 Mute 13 New message ndcaton 44 Number of rngs 39 Operatng range 65 Optons durng playback 44...
  • Page 78: Template For Wall MountNg Studs

    Appendix Template for wall mounting studs Drll holes through the template for the wall mountng studs. Cut along dotted lne. 2.56n (65mm) www.vtechphones.com...
  • Page 79 VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Dstrbuted n the U.S.A. by VTech Communcatons, Inc. Beaverton, Oregon Dstrbuted n Canada by VTech Technologes Canada, Ltd., Rchmond, B.C. Copyrght ©2008 for VTECH TELECOMMUNICATIONS LTD. Prnted n Chna.

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