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User’s manual w w w.v t e c h p h o n e s . c o m Models: CS6124/CS6124-2...
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Important safety instructions on page 46 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product.
Telephone line cord cover (1 for CS6124 and 2 for CS6124-2) (1 for CS6124 and 2 for CS6124-2) Quick start guide User’s manual To purchase a replacement battery or power adapter, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to...
Getting started Telephone base installation Install the telephone base as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a ID problems caused by DSL interference.
Getting started Wall mounting Your telephone comes ready for tabletop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate. You can mount the telephone base on the wall by positioning the top hole at the back of the telephone base against the top mounting stud [A].
Getting started Battery installation Install the battery as shown below. If the battery compartment cover is on the handset, press on the indentation and slide the cover down to remove. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label.
Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use.
Getting started Handset layout CHARGE light On when the handset is charging in the telephone base (page 4). CID/VOL- Press to review the call log when the telephone is not in use (page 23). During a call, press to decrease the listening volume.
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Getting started Handset layout MENU/SELECT Press to show the menu. While in a menu, press to choose an item, or save an entry or setting. /VOL + Press to review the directory when the telephone is not in use (page 19). During a call, press to increase the listening volume.
Getting started Telephone base layout Message window X/DELETE Shows the number of Press to delete the messages and other message currently playing (page 31). answering system information (page 33). When the phone is not in use, press twice to delete all previously reviewed messages (page 32).
Telephone settings Ringer volume (telephone base) • Press /VOLUME or /VOLUME on the telephone base to adjust the ringer volume when the telephone is not in use. When you set the ringer volume to zero, the base ringer is off and the system announces, “ Base ringer is off.” Ringer volume (handset) You can adjust the ringer volume or turn the ringer off.
Telephone settings LCD language The LCD language is preset to English. You can select English, French or Spanish to be used in all screen displays. Settings To select a language: Press MENU/ when the handset is not in use. SELECT Press CID or until the screen displays Settings,...
Telephone settings Key tone Settings You can turn the key tone on or off. Press MENU/ when the handset is not in use. SELECT Press CID or until the screen displays Settings, then press /SELECT. MENU Key tone Press CID or until the screen displays Key tone, then press /SELECT.
Press CID or to choose Tone or Pulse, then press /SELECT to MENU Website Use this feature to view the VTech website address. Press MENU/ when the handset is not in use. SELECT Press CID or until the screen displays Website, then press /SELECT.
Telephone operation Make a call • Press and then use the dialing keys (0-9) FLASH to dial the telephone number. Predial a call • Enter the telephone number using the dialing CANCEL keys (0-9), then press to dial. FLASH • The screen shows the elapsed time as you talk (in hours, minutes and seconds).
Telephone operation Call waiting When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are on another call. • Press /FLASH to put the current call on hold and take the new call.
Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, call log or redial list.
FLASH • To end the call, press OFF/ or place the handset in the telephone base CLEAR or charger. The call will not end until all handsets hang up. • This feature is not applicable to model CS6124.
30 digits and a name up to 15 characters. • Each handset directory is independent. Any additions, Directory full the directory of other handsets (model CS6124-2 only). • When there are no records in the directory, the screen displays Directory empty. •...
Telephone operation Add a directory entry Enter the number when the handset is not in use and press /SELECT, MENU then go to step 3. -OR- Press MENU/ three times when the handset is not in use. SELECT 2. The screen displays Enter number. Directory 3.
Telephone operation Character chart Use the dialing keys and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order: Characters by number of key presses Number ’...
Telephone operation Alphabetical search To start an alphabetical search: Follow the steps in Review the directory on page 19 to enter the directory. Use the dialing keys to enter the letters associated with the name. For example, if you have entries for Jenny, Jessie, Kristen and Laura in your directory, press 5 (JKL) once to see Jenny, twice to see Kristen (if you have more than one stored entry beginning with the same letter, in this case Jenny Jenny], press...
Telephone operation Delete a directory entry Delete contact? Search for the desired entry in the directory (see 800-595-9511 Review the directory on page 19 or Alphabetical search on page 20). When the desired entry appears, press /DELETE. MUTE Deleting... The screen displays Delete Contact? and the number. Press /SELECT MENU...
Telephone operation Call log If you subscribe to caller ID service, information about each caller will appear appears on the screen, it will not be saved in the call log. • The call log stores up to 30 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name.
Telephone operation Memory match When the incoming telephone number matches exactly a telephone number in your directory, the name on the screen matches the corresponding name in your directory. For example, if Linda Jones calls, her name appears as Linda if this is how you entered it into your directory.
Telephone operation Dial a call log number When in the call log (see Review the call log on page 23), press CID or to browse to the desired entry. Press to call. FLASH Save a call log entry to the directory When in the call log (see Review the call log on page 23), press CID or to browse.
Telephone operation Delete from the call log Delete an entry: When in the call log, press CID or to browse. Press /DELETE to delete the selected entry. The screen displays MUTE Deleting... Delete all entries: Press MENU/ when the handset is not in use. Press CID or SELECT select Call log.
Answering system settings Answering system set up You must use a system handset to change your answering system settings. Answer ON/OFF The answering system must be turned on to answer and record messages. When the answering system is turned on, the /ANS ON/OFF light on the telephone base will be on and ANS ON will display on the handset.
Answering system settings Number of rings You can choose from two, four, or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from out of your local area.
Answering system settings Recording time You can set the recording time for each incoming message. Press MENU/ when the handset is not in use. SELECT Press CID or to select Answering Sys, then press /SELECT. MENU Press CID or to select Ans sys setup, then press /SELECT.
Answering system settings Delete your announcement Press MENU/ when the handset is not in use. SELECT Press CID or to select Answering Sys, then press /SELECT. MENU Press /SELECT to select Announcement. MENU The handset announces, “To play, press 2. To record, press 7.” Press 3 to delete your own recorded announcement.
Answering system operation Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail. Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.
Answering system operation New message indication When there are new answering system messages, and XX new message(s) If the new message alert tone is turned on, the telephone base beeps every 10 seconds when there are messages that have not been reviewed. Call intercept If you want to talk to the person whose message is being recorded, press on the handset.
Answering system operation Delete all messages To delete all messages with the telephone base: Press X/DELETE when the phone is not in use. The telephone announces, “To delete all old messages, press DELETE again.” Press X/DELETE again. All previously heard messages are erased and the telephone announces, “All old messages deleted.”...
Answering system operation Message window displays Window display Description No messages. Total number of old messages recorded. 1-99 Current message number during old message playback. 0-99 of new messages recorded, or total number of old messages recorded. The telephone base may have lost and regained power. The clock needs to be set.
Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19; see Remote access code on page 27 to change it. Dial your telephone number from any touch-tone telephone. When the system plays your announcement, enter the two-digit security code.
Appendix Appendix Screen display messages Cal l log empty There are no call log entries. Directory empty There are no directory entries. Directory ful l The directory is full. Ended X:XX:XX You have just ended a call. Incoming cal l There is an incoming call.
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Appendix Screen display messages Ringer off The handset ringer is turned off. Saved Your selection has been saved. XX missed cal ls There are calls that have not been reviewed in the call log. XX new messages There are new messages in the answering system. ** Paging ** All system handsets are being paged.
Appendix Handset and telephone base indicators Handset light On when the handset is charging in the telephone base or CHARGE charger. Telephone base light IN USE On when the telephone line is in use. On when the answering system is answering a call. Flashes quickly when there is an incoming call.
Appendix Battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in use (talking*) Seven hours While not in use (standby**) Seven days *Operating times vary depending on your actual use and the age of the battery.
Appendix Troubleshooting For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. My telephone does not work at all. • Make sure the battery is installed and charged correctly (pages 4 and 5). For optimum daily performance, return the handset to the telephone base or charger after use.
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Appendix Troubleshooting • Remove and install the battery again and use it until fully depleted, then charge the handset in the telephone base for up to 16 hours. • If the above measures do not correct the problem, replace the battery. The battery does not charge in the handset or the handset battery does not accept charge.
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Appendix Troubleshooting My handset beeps and is not performing normally. • Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch. • Move the handset closer to the telephone base.
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Appendix Troubleshooting I hear noise on the cordless handset and the keys do not work. • Make sure the telephone line cord is plugged in securely. My caller ID features are not working properly. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.
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Appendix Troubleshooting • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. New voicemail and show on the handset display and I don’t know why. •...
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Appendix Troubleshooting • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 36). To determine how many rings will activate your voicemail, please contact your local telephone service provider.
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Appendix Troubleshooting Common cure for electronic equipment. • If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not respond, try the following (in the order listed): 1. Disconnect the power to the telephone base. 2.
Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: Pacemaker patients •...
VTech product service centers. Please call 1 (800) 8 BATTERY for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. ®...
Warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
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Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
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Appendix FCC, ACTA and IC regulations (continued) If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify possible. You will be given the opportunity to correct the problem and the telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product.
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Appendix Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448MHz Channels Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Size Handset: 6.48 X 2.03 X 1.30 in (164.5 X 51.5 X 33.0 mm)
Appendix Index About caller ID 21 Handset layout 6, 7 About cordless telephones 48 Handset light 37 Answer a call 13 Handset screen icons 37 Answering system and voicemail 30 Answering system setup 26 Answer ON/OFF 26 Important safety instructions 46 Indicators 37 Installation 2 Battery 38...
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Appendix Index Review the call log 23 Review the directory 19 Ringer 9 Ringer volume 9 Safety instructions 46 Save a call log entry to the directory 24 Screen display messages 35, 36 Screen icons 37 Store a directory entry 18 Store from redial 18 Telephone base installation 2 Telephone base layout 8...
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