Commonly Asked Questions - Antec SONATA III User Manual

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ECTION OMMONLY SKED UESTIONS
My case is missing drive rails.
Check the back of the 5.25" drive bezel. They should be located there. If you see purple or black, it's
there.
My side panel is locked in place.
If the side panel appears to be stuck in the locked position, place the case down with the left panel
facing up. Push and pull on the lever with gentle, firm pressure and it will come off. Your case is built
with very close manufacturing tolerances, and slight contraction or expansion from heating may cause
the side panel's paint to seal closed against the case. Please place a mat or some soft cloth under the
case panels to avoid scratching your finish.
My computer shorts out and turns off when I touch the front USB or audio panel
If you have an original or early version of the Sonata III series that is silver in color, please call customer
support to obtain a black plate cover for the front ports.
What size graphics card can I put into the Sonata III 500?
The maximum graphics card length is 10.5 inches.
What is the middle port I see in front of the case?
The middle port is an unpowered eSATA port which allows high-speed data transfer. In order to utilize
this connector, you will need a motherboard that supports eSATA as well as the cable.
Does the TriCool fan connect to the motherboard or the power supply?
The fan is intended to connect directly to the power supply through the included 4-pin Molex connector.
I lost my keys.
Please call 1-800-222-6832 to obtain another set. Charges may apply.
Can I open the front door all the way to the left side panel?
No. Damage to the hinge or front door may result.
The power supply will not run my ATI/Nvidia/other manufacturer graphics card.
The PSU may not support power output level that the graphics card requires. Please check for
compatibility. You will need to know the power wattage and amperage requirements of your video card.
Please call 1-800-222-6832 for support.
I plugged in the AC power and my power supply will not start.
Your PSU requires a minimum level of power draw to start. Check to see if PSU is connected to the
motherboard and all of its main connections as well as any peripherals or accessories you may wish to
use.
When I push the front power button, my computer will not start.
There may be a mis-wired or faulty connection. Carefully check the front panel connections and firmly
re-attach as necessary. To confirm if a problem exists with the power supply lead, pull the power switch