Blackberry 9380 User Manual page 173

Version: 7.1

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I cannot play a song or video on a web page

Your BlackBerry smartphone might not support the size or file format of the song or video file.

No browser is available on my smartphone

Depending on your wireless service plan, this feature might not be supported.

Verify that your BlackBerry

smartphone is connected to the wireless network.

Related information

Turn on, turn off, or check the status of a network connection,

Troubleshooting