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HP ProLiant BL280c G6 Server Blade

User Guide

Abstract
This document describes installation, administration, and troubleshooting for this server blade. This document is for the person who installs,
administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in
recognizing hazards in products with hazardous energy levels.
Part Number: 514028-002
March 2011
Edition: 2

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Table of Contents

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   Summary of Contents for HP ProLiant BL280c G6

  • Page 1: Hp Proliant Bl280c G6 Server Blade

    This document describes installation, administration, and troubleshooting for this server blade. This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2009, 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
  • Page 3: Table Of Contents

    Remove the air baffle ..........................13 Install the air baffle ..........................13 Setup ............................15 Overview ............................... 15 Installing an HP BladeSystem c-Class enclosure ................... 15 Installing server blade options ........................15 Installing interconnect modules ........................15 Interconnect bay numbering and device mapping ................16 Connecting to the network ........................
  • Page 4 SATA hard drive cabling .......................... 47 Optional SAS hard drive cabling ......................47 Using the HP c-Class Blade SUV Cable ...................... 48 Connecting locally to a server blade with video and USB devices ..............48 Accessing a server blade with local KVM ..................48 Accessing a server blade with local media devices ................
  • Page 5 Specifications ..........................94 Environmental specifications ........................94 Server blade specifications ........................94 Technical support ........................95 Before you contact HP ..........................95 HP contact information ..........................95 Customer Self Repair ..........................95 Acronyms and abbreviations ...................... 103 Index ............................105...
  • Page 6: Component Identification

    Component identification Front panel components Item Description Serial label pull tab HP c-Class Blade SUV Cable connector Release button Server blade release lever Component identification 6...
  • Page 7: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status UID LED Blue = Identified Blue flashing = Active remote management Off = No active remote management Health LED Green = Normal Amber flashing = Degraded condition Red flashing = Critical condition NIC 1 LED Green = Network linked Green flashing = Network activity...
  • Page 8: System Board Components

    The symbols correspond to the symbols located on the interconnect bays. For more information, see the HP ProLiant BL280c G6 Server Blade Installation Instructions that ship with the server blade. Mezzanine connector definitions A PCIe x8 mezzanine connector supports x16 cards at up to x8 speeds.
  • Page 9: Dimm Slot Locations

    DIMM slot locations DIMM slots are numbered sequentially (1 through 6) for each processor. The supported AMP modes use the letter assignments for population guidelines. Hard drive connector identification Item Description Connector color SATA connector 2 Black SATA connector 1 White Hard drive power connector Black...
  • Page 10: Hp C-class Blade Suv Cable

    When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM. CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to properly configure the server or data loss could occur. HP c-Class Blade SUV Cable Item Connector Description Server blade...
  • Page 11: Operations

    For more information about the Onboard Administrator, see the enclosure setup and installation guide on the HP website (http://www.hp.com/support). For more information about iLO 2, see "Integrated Lights-Out 2 technology (on page 62)." Power down the server blade Before powering down the server blade for any upgrade or maintenance procedures, perform a backup of critical server data and programs.
  • Page 12: Remove The Server Blade

    Select the Enclosure Information tab, and then select the Overall checkbox in the Device Bays item. Initiate a shutdown from the Virtual Power menu: — Select Momentary Press to initiate a controlled shutdown of applications and the OS. — Select Press and Hold to initiate an emergency shutdown of applications and the OS. IMPORTANT: When the server blade is in standby mode, auxiliary power is still being provided.
  • Page 13: Remove The Access Panel

    Remove the access panel To remove the component: Power down the server blade (on page 11). Remove the server blade (on page 12). Press the access panel release button. Slide the access panel towards the rear of the server blade, and then lift to remove the panel. Install the access panel Place the access panel on top of the server blade.
  • Page 14 Install the air baffle. If removed, connect the hard drive power and data cables to the system board ("Hard drive connector identification" on page 9). Install the access panel (on page 13). Install the server blade ("Installing a server blade" on page 18). Operations 14...
  • Page 15: Setup

    Installing an HP BladeSystem c-Class enclosure Before performing any server blade-specific procedures, install an HP BladeSystem c-Class enclosure. The most current documentation for server blades and other HP BladeSystem components is available at the HP website (http://www.hp.com/go/bladesystem/documentation). Documentation is also available in the following locations: •...
  • Page 16: Interconnect Bay Numbering And Device Mapping

    3 and 4 Mezzanine 1 5 and 6 Mezzanine 2 7 and 8 For detailed port mapping information, see the HP BladeSystem enclosure installation poster or the HP BladeSystem enclosure setup and installation guide on the HP website (http://www.hp.com/go/bladesystem/documentation). Setup 16...
  • Page 17: Connecting To The Network

    Ports 2 and 4 connect to bay 4 • Connecting to the network To connect the HP BladeSystem to a network, each enclosure must be configured with network interconnect devices to manage signals between the server blades and the external network. Setup 17...
  • Page 18: Installing A Server Blade

    Two types of interconnect modules are available for HP BladeSystem c-Class enclosures: Pass-thru modules and switch modules. For more information about interconnect module options, see the HP website (http://www.hp.com/go/bladesystem/interconnects). Installing a server blade CAUTION: To prevent improper cooling and thermal damage, do not operate the enclosure unless all bays are populated with a component or a blank.
  • Page 19: Completing The Configuration

    Prepare the server blade for installation. Install the server blade. Completing the configuration To complete the server blade and HP BladeSystem configuration, see the overview card that ships with the enclosure. Setup 19...
  • Page 20: Hardware Options Installation

    Improper grounding can cause electrostatic discharge. Hard drive option The HP ProLiant BL280c G6 Server Blade supports midline SATA hard drives and 9.5-mm SATA hard drives. SAS hard drives are supported when the HP Smart Array P712m Controller option is installed. The HP Smart Array P712m Controller option does not support hard drive activity LEDs when installed in the HP ProLiant BL280c G6 Server Blade.
  • Page 21 Install the midline SATA hard drives. Secure the hard drives to the air baffle with the standard hard drive screws. Install the 9.5-mm SATA hard drives and hard drive spacers. Secure the hard drives and spacers to the air baffle with the long hard drive screws. The long hard drive screws are stored on the hard drive spacer.
  • Page 22: Processor Option

    Route the cables through the air baffle. Install the air baffle (on page 13). Connect hard drive data cable 1 to SATA connector 1 on the system board. Connect hard drive data cable 2 to SATA connector 2 on the system board. Connect the hard drive power cables to the hard drive power connectors on the system board.
  • Page 23 ROM before installing the processor. To install the component: Update the system ROM. Locate and download the latest ROM version from the HP website (http://www.hp.com/support). Follow the instructions on the website to update the system ROM. Power down the server blade (on page 11).
  • Page 24 Open the processor locking lever and the processor socket retaining bracket. Do not remove the processor socket cover. IMPORTANT: Be sure the processor remains inside the processor installation tool. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Handle the processor by the edges only, and do not touch the bottom of the processor, especially the contact area.
  • Page 25 Align the processor installation tool with the socket, and then install the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board: •...
  • Page 26 Press the tabs on the processor installation tool to separate it from the processor, and then remove the tool. Close the processor socket retaining bracket and the processor locking lever. The processor socket cover is automatically ejected. Remove the cover. CAUTION: Be sure to close the processor socket retaining bracket before closing the processor locking lever.
  • Page 27: Memory Options

    Remove the thermal interface protective cover from the heatsink. Align and install the heatsink. Alternate tightening the screws until the heatsink is seated properly. Install the air baffle (on page 13). If removed, connect the hard drive power and data cables to the system board ("Hard drive connector identification"...
  • Page 28: Memory Subsystem Architecture

    The memory subsystem in this server blade can support RDIMMs or UDIMMs. Both types are referred to as DIMMs when the information applies to both types. When specified as RDIMM or UDIMM, the information applies to that type only. All memory installed in the server blade must be the same type. The server blade supports the following DIMM speeds: •...
  • Page 29: Memory Configurations

    DIMM type R = RDIMM (registered) E = UDIMM (unbuffered with ECC) For the latest supported memory information, see the QuickSpecs on the HP website (http://www.hp.com). Memory configurations To optimize server blade availability, the server blade supports the following AMP modes: •...
  • Page 30: Rdimm Maximum Memory Configurations

    For the latest memory configuration information, see the QuickSpecs on the HP website (http://www.hp.com). RDIMM maximum memory configurations The following table lists the maximum memory configuration possible with 8-GB RDIMMs. Rank Single-processor Dual-processor 48 GB 96 GB Single-rank 48 GB...
  • Page 31: General Dimm Slot Population Guidelines

    General DIMM slot population guidelines Observe the following guidelines for all AMP modes: • Populate DIMM slots for a processor only if the processor is installed. • To maximize performance in multi-processor configurations, distribute the total memory capacity between all processors as evenly as possible. •...
  • Page 32: Lockstep Memory Population Guidelines

    • Do not install DIMMs in channel 3 for any processor. • DIMMs installed on channel 1 and channel 2 of an installed processor must be identical. • In multi-processor configurations, each processor must have a valid Mirrored Memory configuration. •...
  • Page 33: Configuring The Air Baffle For Dimm Installation

    • DIMM configuration on channel 1 and channel 2 of a processor must be identical. • In multi-processor configurations, each processor must have a valid Lockstep Memory configuration. • In multi-processor configurations, each processor may have a different valid Lockstep Memory configuration.
  • Page 34 Air baffle configuration for 8-GB DIMMs or larger Remove the air flow cover from each end of the air baffle. To store the air flow covers, install the two air flow covers on the top of the air baffle. Hardware options installation 34...
  • Page 35: Installing A Dimm

    Air baffle configuration for all other DIMMs Remove the two air flow covers from the top of the air baffle. Install the air flow covers on each end of the air baffle. Installing a DIMM CAUTION: To avoid damage to the hard drives, memory, and other system components, the air baffle, drive blanks, and access panel must be installed when the server is powered up.
  • Page 36: Mezzanine Card Option

    Optional mezzanine cards enable network connectivity or provide Fibre Channel support. For mezzanine card locations, see the system board components (on page 8). For mezzanine card mapping, see the HP ProLiant BL280c G6 Server Blade Installation Instructions or see "Interconnect bay numbering and device mapping (on page 16)."...
  • Page 37: Hp Smart Array P712m Controller Option

    ("Installing a server blade" on page 18). HP Smart Array P712m Controller option A SAS cache module option and BBWC battery pack option can be purchased separately and installed with the HP Smart Array P712m Controller option. Hardware options installation 37...
  • Page 38 The HP Smart Array P712m Controller option does not support hard drive activity LEDs when installed in the HP ProLiant BL280c G6 Server Blade. Item Description HP Smart Array P712m Controller SAS connector 2 SAS connector 1 Hard drive 2...
  • Page 39 Install the SAS hard drives. Connect hard drive cable 1 to hard drive 1. Connect hard drive cable 2 to hard drive 2. Route the cables through the air baffle. Install the air baffle (on page 13). Hardware options installation 39...
  • Page 40 Remove the mezzanine connector cover. Connect hard drive data cable 1 to SAS connector 1 on the controller. Connect hard drive data cable 2 to SAS connector 2 on the controller. Hardware options installation 40...
  • Page 41 Install the controller. Press down on the connector to seat the board. Connect the hard drive power cables to the hard drive power connectors on the system board. The power cables can connect to either of the hard drive power connectors on the system board. Hardware options installation 41...
  • Page 42 (Optional) Connect the BBWC battery pack to the cache module. (Optional) Install the cache module on the controller. Hardware options installation 42...
  • Page 43: Hp Trusted Platform Module Option

    Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system board. • When installing or replacing hardware, HP service providers cannot enable the TPM or the encryption technology. For security reasons, only the customer can enable these features. •...
  • Page 44: Installing The Trusted Platform Module Board

    Recovery Mode after BitLocker™ detects a possible compromise of system integrity. • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.
  • Page 45: Retaining The Recovery Key/password

    Install the TPM security rivet by pressing the rivet firmly into the system board. Install all mezzanine cards ("Mezzanine card option" on page 36). Install the access panel (on page 13). Install the server blade ("Installing a server blade" on page 18). Retaining the recovery key/password The recovery key/password is generated during BitLocker™...
  • Page 46 OS application TPM settings. For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the HP website (http://www.hp.com/support).
  • Page 47: Cabling

    Cabling SATA hard drive cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. Optional SAS hard drive cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.
  • Page 48: Using The Hp C-class Blade Suv Cable

    The server blade supports SAS hard drives when the HP Smart Array P712m Controller is installed. For more information, see "HP Smart Array P712m Controller option (on page 37)." Using the HP c-Class Blade SUV Cable The HP c-Class Blade SUV Cable enables the user to perform server blade administration, configuration, and diagnostic procedures by connecting video and USB devices directly to the server blade.
  • Page 49: Accessing A Server Blade With Local Media Devices

    Connect a USB keyboard to the second USB connector. Item Description Monitor USB mouse HP c-Class Blade SUV Cable Server blade Video connector USB keyboard Accessing a server blade with local media devices Use the following configuration when configuring a server blade or loading software updates and patches from a USB CD/DVD-ROM or a USB diskette.
  • Page 50 USB diskette Item Description Monitor USB mouse HP c-Class Blade SUV Cable Server blade USB hub USB keyboard USB CD/DVD-ROM drive or diskette drive Cabling 50...
  • Page 51: Software And Configuration Utilities

    • Rack infrastructure interface service For Microsoft® Windows® OS users, these items are included in the HP ProLiant iLO 2 Standard Blade Edition, available from the HP website (http://www.hp.com/servers/lights-out). Linux OS users can download these components from the HP website (http://www.hp.com/products/servers/linux).
  • Page 52: Network-based Pxe Deployment

    The c-Class tab enables you to control specific settings for the HP BladeSystem. iLO 2 also provides web-based status for the HP BladeSystem configuration. For detailed information about iLO 2, refer to the HP Integrated Lights-Out User Guide on the HP website (http://www.hp.com/servers/lights-out).
  • Page 53 1.3.1_07 1.3.1_08 1.4.1 for Windows® users only 1.4.2 for Linux users only Access the Java™ Runtime Environment versions at the HP website (http://java.sun.com/products/archive/index.html). • DHCP server (IP address assignment) AMD Athlon™ XP processor (700 MHz or greater recommended), AMD Athlon™ 64 processor, or Intel®...
  • Page 54: Deployment Methods

    ProLiant server health - whether physical or virtual, deploy ProLiant servers quickly, optimize power consumption, and control ProLiant servers from anywhere. HP Insight Control server deployment is a key component of Insight Control which provides an automated, simple-to-use solution for bare-metal deployment and configuration of HP ProLiant servers with an operating system or virtualization platform.
  • Page 55: Smartstart Scripting Toolkit

    This automated server configuration process cuts time from each deployment, making it possible to scale rapid, high-volume server deployments. For more information, and to download the SmartStart Scripting Toolkit, see the HP website (http://www.hp.com/servers/sstoolkit). CD-ROM deployment CD-ROM deployment involves using a bootable CD that executes scripts to configure the hardware and install the OS.
  • Page 56: Diskette Image Deployment

    To deploy with a boot CD: Use the HP c-Class Blade SUV Cable to connect a USB CD-ROM drive to the server blade. Refer to "Connecting locally to a server blade with video and USB devices (on page 48)." Insert the boot CD into the USB CD-ROM drive.
  • Page 57: Configuration Tools

    • SAN storage drivers are loaded. Refer to supporting white papers and the HP website (http://www.hp.com/servers/rdp). For SAN configuration information for the server blade, refer to the HP StorageWorks SAN Design Reference Guide on the HP website (http://h18000.www1.hp.com/products/storageworks/san/documentation.html). Configuration tools...
  • Page 58: Hp Rom-based Setup Utility

    Selecting the primary boot controller • Configuring memory options • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). Using RBSU To use RBSU, use the following keys: •...
  • Page 59: Boot Options

    RBSU by pressing the F9 key when prompted. After the settings are selected, exit RBSU and allow the server to reboot automatically. For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation).
  • Page 60: Array Configuration Utility

    Select Mirrored Memory with Advanced ECC Support. Press the Enter key. Press the Esc key to exit the current menu or press the F10 key to exit RBSU. For more information on mirrored memory, see the white paper on the HP website (http://h18000.www1.hp.com/products/servers/technology/memoryprotection.html). Configuring lockstep memory...
  • Page 61: Option Rom Configuration For Arrays

    Mozilla Firefox 2.0 or later For Linux servers, see the README.TXT file for additional browser and support information. For more information, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the Documentation CD or the HP website (http://www.hp.com).
  • Page 62: Management Tools

    ASR increases server availability by restarting the server within a specified time after a system hang or shutdown. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. You can disable ASR from the HP SIM console or through RBSU.
  • Page 63: Erase Utility

    USB support and functionality USB support HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is enabled by default in the system ROM.
  • Page 64: Internal Sd Support

    External USB functionality HP provides external USB support to enable local connection of USB devices for server blade administration, configuration, and diagnostic procedures. For more information, see "Using the HP c-Class Blade SUV Cable (on page 48)."...
  • Page 65: Integrated Management Log

    HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or HP contractual support agreement. HP Insight Remote Support supplements your monitoring 24 x 7 to ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of hardware event notifications to HP, which will initiate a fast and accurate resolution, based on your product’s...
  • Page 66: Keeping The System Current

    For information about specific versions of a supported operating system, refer to the operating system support matrix (http://www.hp.com/go/supportos). HP Smart Update Manager The HP Smart Update Manager enables system administrators to upgrade ROM images efficiently across a wide range of servers and options. This tool has the following features: •...
  • Page 67: Change Control And Proactive Notification

    For more information, see the HP Smart Update Manager User Guide. The guide and the HP Smart Update Manager utility are available from the ProLiant Firmware Maintenance CD. This CD and others can be downloaded free of charge from the SmartStart download page on the HP website (http://www.hp.com/go/support).
  • Page 68: Troubleshooting

    The HP BladeSystem c-Class Enclosure Troubleshooting Guide provides procedures and solutions for troubleshooting HP BladeSystem c-Class enclosures. This guide explains how to use the Insight Display to troubleshoot enclosures, and it includes a flowchart to help you navigate the troubleshooting process. To view the guide, see the HP website (http://www.hp.com/support/BladeSystem_Enclosure_TSG_en).
  • Page 69: Symbols On Equipment

    Warnings WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board.
  • Page 70: Symptom Information

    If the problem occurs randomly, what is the duration or frequency? To answer these questions, the following information may be useful: • Run HP Insight Diagnostics (on page 64) and use the survey page to view the current configuration or to compare it to previous configurations. •...
  • Page 71: Performing Processor Procedures In The Troubleshooting Process

    HP recommends you have access to the server documentation for server-specific information. HP recommends you have access to the SmartStart CD for value-added software and drivers required during the troubleshooting process. Download the current version of SmartStart from the HP website (http://www.hp.com/servers/smartstart).
  • Page 72: Loose Connections

    HP website (http://www.hp.com/support). Troubleshooting flowcharts To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, "Start diagnosis flowchart (on page 73)," and follow the appropriate diagnostic path. If the other flowcharts...
  • Page 73: Start Diagnosis Flowchart

    do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis flowchart (on page 74)." The General diagnosis flowchart is a generic troubleshooting process to be used when the problem is not server-specific or is not easily categorized into the other flowcharts. The available flowcharts include: •...
  • Page 74: General Diagnosis Flowchart

    General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item "Symptom information (on page 70)" "Loose connections (on page 72)"...
  • Page 75 Guide located on the Documentation CD or see "Troubleshooting resources (on page 68)" "Breaking the server down to the minimum hardware configuration (on page 71)" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 68)" •...
  • Page 76: Server Blade Power-on Problems Flowchart

    Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. Troubleshooting 76...
  • Page 77 Improperly seated component or interlock problem • Faulty internal component Item "Component identification (on page 6)" Maintenance and service guides for c-Class server blades, located on the HP website (http://www.hp.com/go/bladesystem/documentation) Integrated Lights-Out User Guide located on the HP website (http://www.hp.com/servers/lights-out) Troubleshooting 77...
  • Page 78: Post Problems Flowchart

    POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component •...
  • Page 79 "Troubleshooting resources (on page 68)" "Breaking the server down to the minimum hardware configuration (on page 71)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 68)" "Symptom information (on page 70)"...
  • Page 80: Os Boot Problems Flowchart

    OS boot problems flowchart There are two ways to use SmartStart when diagnosing OS boot problems on a server blade: • Use iLO to remotely attach virtual devices to mount the SmartStart CD onto the server blade. • Use a local I/O cable and drive to connect to the server blade, and then restart the server blade. Symptoms: •...
  • Page 81 Guide located on the Documentation CD or see "Troubleshooting resources (on page 68)" • Controller documentation "HP Insight Diagnostics (on page 64)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 68)" •...
  • Page 82: Server Fault Indications Flowchart

    * See the server blade OS boot problems flowchart (on page 80) Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents • Server boots, but the internal health LED, external health LED, or component health LED is red or amber Troubleshooting 82...
  • Page 83 • System overtemperature condition Item • "Integrated Management Log (on page 65)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 68)" • "Event list error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting...
  • Page 84: Post Error Messages And Beep Codes

    POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). Troubleshooting 84...
  • Page 85 WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before removing, replacing, reseating, or modifying system components. Troubleshooting 85...
  • Page 86: Battery Replacement

    Battery replacement If the server blade no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 87: Regulatory Compliance Notices

    Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.
  • Page 88: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only

    Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.) For questions regarding this FCC declaration, contact us by mail or telephone: • Hewlett-Packard Company P.
  • Page 89: European Union Regulatory Notice

    Compliance with these directives implies conformity to applicable harmonized European standards (European Norms) that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available (in English only) either within the product documentation or at the following HP website (http://www.hp.eu/certificates) (type the product number in the search field).
  • Page 90: Japanese Notice

    This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
  • Page 91: Chinese Notice

    Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. To forward them to recycling or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents. Regulatory compliance notices 91...
  • Page 92: Taiwan Battery Recycling Notice

    For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales, giveaway or promotion. Contact a qualified Taiwanese recycler for proper battery disposal.
  • Page 93: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.
  • Page 94: Specifications

    Specifications Environmental specifications Specification Value — Temperature range* 10°C to 35°C (50°F to 95°F) Operating -30°C to 60°C (-22°F to 140°F) Non-operating — Relative humidity (noncondensing)** 10% to 90% @ 28°C (82.4°F) Operating 5% to 95% @ 38.7°C (101.7°F) Non-operating —...
  • Page 95: Technical Support

    If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: •...
  • Page 96 HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
  • Page 97 HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
  • Page 98 HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.
  • Page 99 HP. Informatie over Service Partners vindt u op de HP website (http://www.hp.com/go/selfrepair). Reparo feito pelo cliente Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito. Se, durante o período de diagnóstico, a HP (ou fornecedores/parceiros de serviço da HP) concluir que o reparo...
  • Page 100 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 101 Technical support 101...
  • Page 102 Technical support 102...
  • Page 103: Acronyms And Abbreviations

    Array Configuration Utility Advanced Memory Protection Automatic Server Recovery Customer Self Repair DHCP Dynamic Host Configuration Protocol HP SIM HP Systems Insight Manager iLO 2 Integrated Lights-Out 2 Integrated Management Log ORCA Option ROM Configuration for Arrays physical to virtual...
  • Page 104 POST Power-On Self Test ProLiant Support Pack Preboot Execution Environment RBSU ROM-Based Setup Utility RDIMM Registered Dual In-line Memory Module Rapid Deployment Pack serial attached SCSI SATA serial ATA Server Migration Pack software update manager UDIMM Unregistered Dual In-Line Memory Module virtual to physical virtual to virtual Acronyms and abbreviations 104...
  • Page 105: Index

    34, 35 connectors 6 ASR (Automatic Server Recovery) 62 contact information 95 authorized reseller 95 contacting HP 95 auto-configuration process 59 creating a disk image 56 Automatic Server Recovery (ASR) 62 CSR (customer self repair) 95 customer self repair (CSR) 95...
  • Page 106 91 heatsink blank 22 LED, health 7, 72 help resources 95 LED, power button 7 HP c-Class Blade SUV Cable 6, 10, 48, 49 LED, system power 7 HP Insight Diagnostics 64 LEDs 6 HP Insight Diagnostics survey functionality 64...
  • Page 107 PSP (ProLiant Support Pack) 66 PSPs, overview 66 maintenance guidelines 66 PXE (preboot execution environment) 52, 54 management tools 51, 62 PXE deployment 52, 54 memory 27, 28, 60 memory configurations 29 memory options 20 RBSU (ROM-Based Setup Utility) 58 memory subsystem architecture 28 RBSU configuration 58 memory, mirrored 30, 31, 60...
  • Page 108 65, 95 support packs 57 supported operating systems 66 SUV connector 6, 10, 48 warnings 69 switches, interconnect 15 website, HP 95 symbols on equipment 69 symptom information 70 system board 8 system board battery 8, 91 system board components 8...

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