Troubleshooting; Section 4 — Troubleshooting - Keurig B155 Owner's Manual

SECTION 4

Troubleshooting

Situation Solution
Brewer does not Plug Brewer into an independent outlet.
•
have power Check to be sure that it is plugged in securely.
•
Plug into a different outlet.
•
Reset your home's circuit breaker if necessary.
•
Make sure that the Power Switch has been
•
turned on and LCD Display is illuminated.
Brewer will not brew After placing the K-Cup
•
sure the Handle is pushed down securely and the
LCD Control Center reads "READY TO BREW" with
the BREW Button flashing, then press the Left,
Right or BREW Button.
If the LCD Control Center indicates "ADD
•
WATER", add water to the Water Reservoir or
make sure the Water Reservoir is seated properly
in its base.
If the LCD Control Center indicates "ADD WATER"
•
even after refilling, contact Customer Service at
1.866.901.BREW (2739).
The Exit Needle may be clogged (refer to page 16).
•
Chlorine or mineral Consider using bottled water, filtered water
•
taste in coffee or the Keruig
(available at www.keurig.com).
®
in the K-Cup Holder, make
® Water Filter Starter Kit
Situation Solution
Brewing a partial cup The Exit Needle may be clogged (refer to page 16).
•
Clean the K-Cup Holder Assembly if necessary
•
and rinse under faucet (refer to pages 15-16).
The Water Reservoir may have been removed
•
during brewing. Replace the Water Reservoir
and perform a water brew without a K-Cup.
"De-Scale" the Brewer (refer to pages 16-17 ).
•
If you have repeated the de-scale procedure on
•
your Brewer two times and it is still only brewing
a partial cup, contact Customer Service at
1.866.901.BREW (2739).
The time is not The time will not be displayed on the LCD
•
displayed on the LCD unless you have set it. To set the clock, follow the
Message Center procedure on page 12.
If power is interrupted to the Brewer, you will
•
need to set the clock again using the procedure
on page 12.
Brewer shuts Check to make sure that the Auto Off timer
•
off or turns on and/or On/Off time features have not been set. To
automatically do this, press the MENU Button below "MENU"
and scroll through the programming options.
"OFF" should be displayed for Auto Off timer and
On/Off. If "OFF" is not displayed, follow
directions on pages 13-14 to reset.
If any problems persist, contact Customer Service at 1.866.901.BREW (2739)
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