Audio Issues; No Sound Or Low Volume; Distorted Signal - Native Instruments Guitar Rig Kontrol Hardware Reference Manual

7.1 Audio Issues

This section provides help with the most common audio issues you may encounter.

7.1.1 No Sound or Low Volume

There are several possible reasons for a silent or low audio output:
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Disconnected or broken cables. Please check all connections and cables.
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Incorrect soundcard or audio input selected. Please check the Audio and MIDI Settings
in the GUITAR RIG 4 menu if the RIG KONTROL driver is selected.
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Wrong channel selected in the Input Module of GUITAR RIG 4 . Either connect your
instrument to the other input jack or switch to the other channel by choosing "L"
in the INPUT Module.
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The RIG KONTROL 's input gain is set too low. Turn up the according Input Level.
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Your instrument's volume is turned down. Turn up the volume knob.

7.1.2 Distorted Signal

If the audio signal sounds distorted, and no distortion is being added by the GUITAR
RIG 4 software, then this is most likely caused by the RIG KONTROL 's gain being set
too high. Reduce the Input Level at the Interface to prevent the preamp from clipping.
If your instrument delivers such a high signal that the preamp is always overdriven, you
should reduce its volume. Usually, this only happens if the instrument is equipped with
special high power pickups.
GUITAR RIG KONTROL Hardware Reference – 40