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HP ProBook 4410s Notebook PC HP ProBook 4411s Notebook PC HP ProBook 4510s Notebook PC Maintenance and Service Guide...
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Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Table of contents 1 Product description 2 External component identification Windows Vista and Windows XP ......................9 Display ..........................9 Top components ........................ 10 Pointing devices ....................10 Lights ......................... 11 Buttons, switches, and speakers ............... 12 Keys ........................13 Front components ......................
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Plastics Kit ............................40 Cable Kit ............................. 41 Mass storage devices ......................... 42 Miscellaneous parts ..........................43 Sequential part number listing ......................44 4 Removal and replacement procedures Preliminary replacement requirements ....................51 Tools required ........................51 Service considerations ....................... 51 Plastic parts .......................
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5 Computer Setup Computer Setup in Windows Vista and Windows XP ..............109 Starting Computer Setup ....................109 Using Computer Setup ....................109 Navigating and selecting in Computer Setup ..........109 Restoring factory settings in Computer Setup ..........110 Computer Setup menus ....................111 File menu ......................
14” 15.6” 15.6” 15.6” GL40 GL45 discrete UMA/ UMA/ discrete GL40 GL45 Product HP ProBook 4410s Notebook √ √ Name HP ProBook 4411s Notebook √ HP ProBook 4510s Notebook √ √ √ Processors Intel® Core™2 Duo processors ● P8700 2.53-GHz, 3-MB L2 √...
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Category Description 14” UMA/ 14” UMA/ 14” 15.6” 15.6” 15.6” GL40 GL45 discrete UMA/ UMA/ discrete GL40 GL45 Chipsets Northbridge: Intel GL40 with up √ √ to 667-MHz FSB Northbridge: Intel GM45 with up √ √ to 1066-MHz FSB Northbridge: Intel PM45 with up √...
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Category Description 14” UMA/ 14” UMA/ 14” 15.6” 15.6” 15.6” GL40 GL45 discrete UMA/ UMA/ discrete GL40 GL45 Supports the following √ √ √ √ configuration in all countries and regions except Brazil: ● 8192-MB total system memory (4096 x 2, dual- channel) Supports the following √...
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√ √ √ Bluetooth 2.0 √ √ √ √ √ √ Integrated WWAN options by way of HP Mobile Broadband Module: WWAN module UNDP with 2 √ √ √ antennas (not available with Linux) External One ExpressCard/54 slot √ √...
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Category Description 14” UMA/ 14” UMA/ 14” 15.6” 15.6” 15.6” GL40 GL45 discrete UMA/ UMA/ discrete GL40 GL45 TouchPad only, with 2 √ √ √ √ √ √ TouchPad buttons and vertical scrolling (taps enabled as default) Power 65-W AC adapter with localized √...
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Category Description 14” UMA/ 14” UMA/ 14” 15.6” 15.6” 15.6” GL40 GL45 discrete UMA/ UMA/ discrete GL40 GL45 Windows Vista Business 32 √ √ √ √ √ √ (with XP Pro images) with Office 2007 Personal (Japan only) Windows Vista Business 32 √...
External component identification Windows Vista and Windows XP Display NOTE: Your computer may look slightly different from the illustration in this section. Component Description Internal display switch Turns off the display if the display is closed while the power is on. Internal microphone Records sound.
Top components Pointing devices Component Description TouchPad* Moves the pointer and selects or activates items on the screen. Left TouchPad button* Functions like the left button on an external mouse. TouchPad scroll zone Scrolls up or down. Right TouchPad button* Functions like the right button on an external mouse.
Lights NOTE: Your computer may look slightly different from the illustration in this section. Component Description Caps lock light On: Caps lock is on. ● Info Center/QuickLook light On: The computer is on. ● Blinking (5 times): ◦ When the computer is on, press button to launch Info Center.
Buttons, switches, and speakers NOTE: Your computer may look slightly different from the illustration in this section. Component Description Speakers (2) Produce sound. Internal display switch Turns off the display if the display is closed while the power is on. Info Center/Quick Look button Launches Info Center or QuickLook.
Keys NOTE: Refer to the illustration that most closely matches your computer. Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with a function key, the num lk key, or the key.
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Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with a function key or the key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer. Integrated numeric keypad keys Can be used like the keys on an external numeric keypad.
Drive light Blinking turquoise: The hard drive or optical drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Wireless switch Turns the wireless feature on or off but does not establish a wireless connection.
Left-side components Component Description ExpressCard slot Supports optional ExpressCards. Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. RJ-45 (network) jack Connects a network cable.
Bottom components Component Description Battery release latches (2) Release the battery from the battery bay. Battery bay Holds the battery. Chapter 2 External component identification...
Wireless antennas Component Description WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless wide-area networks (WWAN). WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). *To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region.
Additional hardware components Component Description Power cord* Connects an AC adapter to an AC outlet. Battery* Powers the computer when the computer is not plugged into external power. AC adapter Converts AC power to DC power. *Batteries and power cords vary in appearance by country or region. Chapter 2 External component identification...
Linux Display NOTE: Your computer may look slightly different from the illustration in this section. Component Description Internal display switch Turns off the display if the display is closed while the power is on. Internal microphone Records sound. Webcam light (select models only) On: The webcam is in use.
Top components Pointing devices Component Description TouchPad Moves the pointer and selects or activates items on the screen. Left TouchPad button Functions like the left button on an external mouse. TouchPad scroll zone Scrolls up or down. Right TouchPad button Functions like the right button on an external mouse.
Lights NOTE: Your computer may look slightly different from the illustration in this section. Component Description Caps lock light On: Caps lock is on. ● Info Center/QuickLook light On: The computer is on. ● Blinking (5 times): ◦ When the computer is on, press button to launch Info Center.
Buttons, switch, and speakers NOTE: Your computer may look slightly different from the illustration in this section. Component Description Speakers (2) Produce sound. Internal display switch Turns off the display if the display is closed while the power is on. Info Center/QuickLook button Launches Info Center or QuickLook.
Keys NOTE: Refer to the illustration that most closely matches your computer. Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with a function key, the num lk key, or the key.
Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with a function key or the key. Function keys Execute frequently used system functions when pressed in combination with the key.
Component Description Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. NOTE: When a device is connected to the headphone jack, the computer speakers are disabled. Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.
Left-side components Component Description ExpressCard slot Supports optional ExpressCards. Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. RJ-45 (network) jack Connects a network cable.
Wireless antennas Component Description WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless wide-area networks (WWAN). WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). *To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region.
Additional hardware components Component Description Power cord* Connects an AC adapter to an AC outlet. Battery* Powers the computer when the computer is not plugged into external power. AC adapter Converts AC power to DC power. *Batteries and power cords vary in appearance by country or region. Linux...
Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. (1) Product name: This is the product name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product. (3) Part number/Product number (p/n): This number provides specific information about the product's hardware components.
Computer major components Item Description Spare part number Display assembly (includes 2 WLAN antenna transceivers and cables and, on select computer models, 2 WWAN antenna transceivers and cables) NOTE: WWAN is available only on 15.6-in models. For use only with black computers with 15.6-in displays ●...
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Item Description Spare part number ● 15.6-in HD WXGA BrightView display assembly for use in computers with a webcam and 535854-001 WWAN module (1366×768 resolution) ● 15.6-in HD WXGA AntiGlare display assembly (1366×768 resolution) 535849-001 ● 15.6-in WXGA HD AntiGlare display assembly for use on computers equipped with a 535851-001 webcam (1366×768 resolution) ●...
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Item Description Spare part number For use in black computers with 15-in displays 535861-001 For use in red computers with 15-in displays 572726-001 For use in black computers with 14-in displays 535860-001 For use in red computers with 14-in displays 572725-001 Keyboard NOTE:...
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Item Description Spare part number For use only in computers that do not include a WWAN module: ● GL47 system board with UMA graphics subsystem memory 574510-001 ● GL40 system board with UMA graphics subsystem memo 574509-001 ● System board with discrete graphics subsystem memory 574508-001 (11) Bluetooth module...
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Item Description Spare part number ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, 504664-002 Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican...
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Item Description Spare part number 2-GB 536428-001 (17) HP Mobile Broadband Module 483377-002 (18) Subscriber identification module (SIM) 536599-001 (19) Base enclosure For use in computers with 15-in displays 535864-001 For use in computers with 14-in displays 535863-001 (20) Hard drive (includes hard drive bracket)
Display assembly components Item Description Spare part number Display bezel For use in computers with 15-in displays with a webcam 536421-001 For use in computers with 15-in displays without a webcam 536424-001 For use in computers with 14-in displays with a webcam 536423-001 For use in computers with 14-in displays without a webcam 536422-001...
Item Description Spare part number For use in computers with 14-in displays 535871-001 Webcam module 535797-001 Display Cable Kit For use in computers with 15-in HD displays 536433-001 For use in computers with 15-in HD+ displays 536432-001 For use in computers with 14-in displays 536430-001 (4a) Microphone cable...
Cable Kit Item Description Spare part number Cable Kit: For use in computers with 15-in displays 536539-001 For use in computers with 14-in displays 536538-001 TouchPad cable RJ-45 cable Bluetooth cable Power button board cable USB cable Power cable RJ-11 (modem) jack cable Cable Kit...
Miscellaneous parts Description Spare part number AC adapters 65-W AC adapter 463958-001 90-W Slimline AC adapter (for use in all countries and regions except India) 463955-001 90-W Slimline NPFC AC adapter (for use in India) 463956-001 90-W Slimline PFC AC adapter (for use in India) 535593-001 Power cords For use in the United States...
Broadcom Bluetooth module for use in all countries and regions except Japan and Asia Pacific (does not include the Bluetooth module cable) 483377-001 HP Mobile Broadband Module 463955-001 90-W Slimline AC adapter (for use in all countries and regions except India)
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Spare part Description number 504593-004 Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East...
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Spare part Description number 535863-001 Base enclosure for use in computers with 14-in displays 535864-001 Base enclosure for use in computers with 15-in displays 535865-001 Top cover for use in computers with 14-in displays (includes power button board) 535866-001 Top cover for use in computers with 15-in displays (includes power button board) 535867-001 Palm rest for use in black computers with 14-in displays (includes TouchPad) 535868-001...
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Spare part Description number 536429-001 Display cable for use in computers with 14-in displays 536430-001 Display Cable Kit for use in computers with 14-in displays 536431-001 Display cable for use in computers with 15-in HD displays 536432-001 Display cable for use in computers with 15-in HD+ displays 536433-001 Display Cable Kit for use in computers with 15-in displays 536537-001...
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Spare part Description number 536537-DD1 Keyboard for use in Iceland on computers with 15-in displays 536537-DJ1 Keyboard for use in Greece on computers with 15-in displays 536538-001 Cable Kit for use in computers with 14-in displays 536539-001 Cable Kit for use in computers with 15-in displays 536598-001 Speakers for use in computers with 15-in displays 536599-001...
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Spare part Description number 574513-001 Power button board for use in computers with 15-in displays 574514-001 Power button board for use in computers with 14-in displays Chapter 3 Illustrated parts catalog...
Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
Component replacement procedures This section provides removal and replacement procedures. There are as many as 121 screws, in 12 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 535793-001. There are 8 rubber feet that attach to the base enclosure in the locations illustrated below. Component replacement procedures...
Battery Description Spare part number 8-cell, 63-Wh Li-on battery for use in computers with 15-in displays 535753-001 6-cell, 47-Wh Li-on battery for use in computers with 15-in displays 536418-001 6-cell, 47-Wh Li-on battery for use in computers with 14-in displays 572032-001 Before disassembling the computer, follow these steps: Shut down the computer.
Switch cover and keyboard Description Spare part number Switch covers For use in black computers with 15-in displays 535861-001 For use in red computers with 15-in displays 572726-001 For use in black computers with 14-in displays 535860-001 For use in red computers with 14-in displays 572725-001 Keyboards for use in computers with 15-in displays 536537-xxx...
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To remove the switch cover on 15-in models, remove the following screws: (1) Two PM2.5×3.0 screws (2) Five PM2.5×3.0 broadhead screws (3) Two PM2.0×3.0 screws – or – To remove the switch cover on 14-in models, remove the following screws: (1) Two PM2.5×3.0 screws (2) Two PM2.5×3.0 broadhead screws (3) Two PM2.0×3.0 screws...
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Slide the switch cover back (1), and then remove it from the computer (2). On computers with 15-in displays, remove the two Phillips PM2.5×3.0 screws that secure the keyboard to the computer. – or – On computers with 14-in displays, remove the three Phillips PM2.5×3.0 screws that secure the keyboard to the computer.
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Slide the keyboard back toward the display (1), and then rotate it forward (2) until it rests upside- down on the palm rest. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and disconnect the keyboard cable (2) from the system board. Remove the keyboard.
Memory module Description Spare part number 2-GB (PC2-6400, 800-MHz, DDR2) 536428-001 1-GB (PC2-6400,800-MHz, DDR2) 536427-001 Before removing the memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Optical drive NOTE: All optical drive spare part kits include an optical drive bezel. Description Spare part number DVD±RW Double-Layer Drive with LightScribe (includes bezel) 536416-001 Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (includes bezel) 536417-001 DVD-ROM Drive (includes bezel) 536415-001 Before removing the optical drive, follow these steps: Shut down the computer.
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Remove the optical drive (3) from the computer. NOTE: 15-in model shown below NOTE: 14-in model shown below Component replacement procedures...
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If it is necessary to replace the optical drive bracket, position the optical drive with the rear toward you. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive. Remove the optical drive bracket (2). Reverse this procedure to reassemble and install an optical drive.
Speakers Description Spare part number For use in computers with 15-in displays 536598-001 For use in computers with 14-in displays 536420-001 Before removing the speakers, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
NOTE: Only computers with 15-in displays include a WWAN module. Description Spare part number HP Mobile Broadband Module 483377-002 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion. Reverse this procedure to install the WWAN module. Palm rest Description Spare part number Palm rest for use in black computers with 15-in displays (includes TouchPad) 535868-001...
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On 15-in models: Remove the two Phillips PM2.5×3.0 broadhead screws (1) that secure the palm rest to the computer. Slide the palm rest back toward the display (2), and then lift and rotate the front edge (3) to gain access to the TouchPad cable. –...
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Release the ZIF connector (1) to which the TouchPad cable is connected, and then disconnect the TouchPad cable (2) from the system board. Remove the palm rest. Reverse this procedure to install the palm rest. Component replacement procedures...
Hard drive NOTE: The hard drive spare part kit includes a hard drive bracket. Description Spare part number 500-GB, 5400-rpm hard drive 536414-001 320-GB, 5400-rpm hard drive 536413-001 250-GB, 7200-rpm hard drive 538972-001 250-GB, 5400-rpm hard drive 536412-001 160-GB, 7200-rpm hard drive 538971-001 160-GB, 5400-rpm hard drive 536411-001...
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Remove the hard drive (4) from the hard drive bay. If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×4.0 hard drive bracket screws (1) from each side of the hard drive. Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive.
WLAN module Description Spare part number Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions except 480985-001 Pakistan, Russia, and the Ukraine Intel Wi-Fi Link 5100 802.11a/b/g WLAN module 482957-001 Broadcom 4322 802.11a/b/g/n WLAN modules: ●...
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Description Spare part number ● For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, 504593-003 Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, 504593-004 Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina,...
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Remove the two Phillips PM2.5×3.0 screws (2) that secure the WLAN module to the computer. (The edge of the module opposite the slot rises away from the computer.) Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion.
Display assembly on computers with 15-in displays NOTE: For information about removing the display from 14-in models, see Display assembly on computers with 14-in displayson page NOTE: The display assembly spare part kit includes 2 WLAN antenna transceivers and cables. Description Spare part number For use only with black computers with 15.6-in displays...
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Remove the battery (see Battery on page 58). Remove the following components: Switch cover and keyboard (see Switch cover and keyboard on page Speakers (see Speakers on page Palm rest (see Palm rest on page Remove the display cables: Position the computer right-side up with the front toward you. Open the computer as far as possible.
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Lift the display assembly (2) straight up and remove it. If it is necessary to replace the display bezel, display enclosure, or display hinges, remove the eight rubber screw covers (1) and the eight Phillips PM2.0×6.0 screws (2) that secure the display bezel to the display assembly.
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The display bezel is available using spare part numbers 536423-001 on computers with 14-in displays and a webcam and 536422-001 on computers with 14-in displays and no webcam. If it is necessary to replace the webcam module, gently pull the webcam module away from the double-sided tape on the display enclosure (1), disconnect the webcam cable from the module (2), and then remove the webcam.
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If it is necessary to replace the display hinges, remove the display panel by removing the four Phillips PM2.5×4.5 screws (1) that secure the panel to the display enclosure, and then remove the panel from the enclosure (2). Remove the eight Phillips PM2.0×3.0 screws (1) that secure the display hinges to the display panel, and then remove the display hinges (2).
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If it is necessary to replace the display/webcam cable, turn the display panel upside-down and peel back the tape that secures the display cable to the display panel (1), and then disconnect the cable from the connector on the back of the display panel (2). NOTE: The display cable and webcam cable are bound together as one cable assembly.
Top cover NOTE: The top cover removal procedures differ for 15-in computers from those of 14-in computers. NOTE: You must remove the top cover before you can remove the display assembly on computers with 14-in displays. You do not have to remove the top cover to remove the display assembly on computers with 15-in displays.
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Disconnect the power button board cable from the system board by releasing the ZIF connector (1), and then disconnecting the cable (2). Remove the 19 Phillips PM2.5×6.0 screws that secure the top cover to the computer. Remove the two Phillips PM2.0×4.0 screws (1) and the three Phillips PM2.0×2.0 screws (2) that secure the top cover to the computer.
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Flex the front edge of the top cover and lift up (1) until it disengages from the base enclosure, release the top cover from the sides of the base enclosure (2), and then remove the top cover (3). NOTE: Steps 6 through 13 illustrate how to remove the top cover from computers with 14-in displays.
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Remove the 21 PM2.5×6.0 screws that secure the top cover to the computer. Remove the Phillips PM2.0×4.5 screw that secures the top cover to the computer. Lift the top cover until it disengages from the base enclosure (1). Locations at which the top cover more securely connects to the base enclosure are indicated by callout (2).
Power button board Description Spare part number Power button board for use in computers with 15-in displays (includes cable) 574513-001 Power button board for use in computers with 14-in displays (includes cable) 574514-001 Before removing the power button board, follow these steps: Shut down the computer.
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Lift the power button board straight up and off the top cover. NOTE: Computer with 15-in display shown. Reverse this procedure to install the power button board. Chapter 4 Removal and replacement procedures...
RTC battery Description Spare part number RTC battery 449137-001 Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
Display assembly on computers with 14-in displays NOTE: For information about removing the display from 15-in models, see Display assembly on computers with 15-in displayson page NOTE: The display assembly spare part kit includes 2 WLAN antenna transceivers and cables. Description Spare part number For use only with black computers with 14.0-in displays...
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Remove the display assembly: Position the computer right-side up with the front toward you. Open the computer as far as possible. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.
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Remove the bezel: Flex the top of the bezel until it disengages from the display enclosure (1). Flex the inside bottom of the bezel until it disengages from the display enclosure (2). Flex the outside bottom of the bezel until it disengages from the display enclosure (3). Lift the bottom corners of the bezel until it disengages (4).
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If it is necessary to replace the display hinges, remove the two Phillips PM2.5×4.5 screws (1) that secure the panel to the display enclosure. Then lift the bottom of the panel (2) to remove it from the enclosure. Remove the six Phillips PM2.0×3.0 screws (1) that secure the display hinges to the display panel, and then remove the display hinges (2).
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If it is necessary to replace the webcam cable, gently pull the webcam cable (1) from the clips and routing channels (2) built into the top cover, and then remove the cable (3). The webcam cable is included in the Display Cable Kit, spare part number 536430-001 for computers with 14-in displays. Reverse this procedure to install the display assembly.
Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 536539-001 for computers with 15-in displays, 536538-001 for computers with 14-in displays. See Cable Kit on page 41 for more Cable Kit spare part number information.
Remove the Bluetooth module (3) from the base enclosure. Reverse this procedure to install the Bluetooth module. Modem module Description Spare part number For use in all countries and regions except Australia and New Zealand 510100-001 For use only in Australia and New Zealand 510100-011 Before removing the modem module, follow these steps: Shut down the computer.
Remove the modem module: Position the computer right-side up with the front toward you. Remove the two Phillips PM2.5×3.0 screws (1) that secure the modem module to the system board. Lift the modem module (2) straight up to disconnect it from the system board. Remove the tape (3) that secures the cable to the modem module, and then disconnect the modem module cable (4).
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Hard drive (see Hard drive on page Display assembly (see Display assembly on computers with 15-in displays on page 77 Display assembly on computers with 14-in displays on page Top cover (see Top cover on page Remove the USB connector assembly: Position the computer right-side up with the right side toward you.
Heat sink and fan NOTE: The heat sink spare part kit includes replacement thermal material. Description Spare part number Heat sink for use in computers with UMA graphics subsystems 535859-001 Heat sink for use in computers with discrete graphics subsystems 535767-001 535766-001 Before removing the heat sink, follow these steps:...
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Disconnect the fan cable from the system board (8), and then remove the heat sink (9). NOTE: The thermal material must be thoroughly cleaned from the surfaces of the system board(1), (2), and (3), and the heat sink components (4), (5), and (6) each time the heat sink is removed.
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Disconnect the fan cable from the system board (6), and remove the heat sink (7). NOTE: The thermal material must be thoroughly cleaned from the surfaces of the system board (1) and (2) and the heat sink components (3) and (4) each time the heat sink is removed. Replacement thermal material is included with all heat sink, system board, and processor spare part kits.
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If it is necessary to remove the fan from the heat sink, remove the three Phillips PM2.0×3.0 screws (1) that secure the fan to the heat sink, and then remove the fan from the heat sink (2). Reverse this procedure to install the heat sink and fan. 102 Chapter 4 Removal and replacement procedures...
Processor NOTE: The processor spare part kit includes replacement thermal material. Description Spare part number Intel Core2 Duo processors T5870 2.0-GHz processor (2-MB L2 cache, 800-MHz FSB) 535835-001 T6570 2.1-GHz processor (2-MB L2 cache, 800-MHz FSB) 513598-001 P7370 2.0-GHz processor (3-MB L2 cache, 1066-MHz FSB) 507966-001 P8600 2.4-GHz processor (3-MB L2 cache, 1066-MHz FSB) 507961-001...
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Remove the processor: Position the computer right-side up with the front toward you. Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn counterclockwise until you hear a click. Lift the processor (2) straight up and remove it. NOTE: When you install the processor, the gold triangle (3) on the processor must be aligned with the triangle (4) embossed on the processor socket.
System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number System board for use in computers that include a WWAN module: GL47 system board with UMA graphics subsystem memory 535858-001 GL40 system board with UMA graphics subsystem memory 535857-001 System board with discrete graphics subsystem memory 535756-001...
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● WWAN module (see WWAN module on page ● Modem module (see Modem module on page ● Processor (see Processor on page 103) Remove the system board: Position the computer right-side up with the front toward you. Disconnect the following cables from the system board: ●...
(15-in models only) If it is necessary to remove the optical drive connector from the system board, pull the optical drive board straight off the connector on the system board. The optical drive board is available using spare part number 535862-001. Reverse this procedure to install the system board.
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Top cover (see Top cover on page Display assembly (see Display assembly on computers with 15-in displays on page 77 Display assembly on computers with 14-in displays on page System board (see System board on page 105) Remove the SIM: Position the computer right-side up with the front toward you.
Computer Setup Computer Setup in Windows Vista and Windows XP Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. Press to enter BIOS Setup. Select the File, Security, Diagnostics, or System Configuration menu. To exit Computer Setup menus, choose one of the following methods: ●...
Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this System Information ●...
Enable/disable reset of HP ProtectTools security keys. Change Password Enter, change, or delete a BIOS administrator password. HP SpareKey Enrollment Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. ● DriveLock Passwords Enable/disable DriveLock on any computer hard drive (enabled by default).
Diagnostics menu Select To do this ● System Diagnostics Menu System Information—Displays the following information: ◦ Identification information for the computer and the batteries in the system. ◦ Specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version.
IDE (Integrated Drive Electronics) NOTE: Availability of the options above varies by computer model. ● Enable/disable HP QuickLook 2 (enabled by default). ● Enable/disable Virtualization Technology (select models only; disabled by default). ● Enable/disable Dual Core CPU (enabled by default).
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Select To do this ● Built-In Device Options Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WWAN device radio (enabled by default). ● Enable/disable embedded Bluetooth® device radio (enabled by default). ● Enable/disable the Network Interface Controller (LAN) (enabled by default).
Computer Setup in Linux Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.
Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and System Configuration menus. Open Computer Setup by turning on or restarting the computer, and then pressing while the "F10 = ROM Based Setup"...
Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this System information ●...
Security menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Setup Password Enter, change, or delete a setup password. Power-On Password Enter, change, or delete a power-on password. ●...
System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. ● Boot options Set an f9, f10, and delay when starting up. ●...
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Select To do this ● Built-in device options Enable/disable embedded WLAN Device Radio. ● Enable/disable embedded Bluetooth Device Radio. ● Enable/disable Network Interface Controller (NIC) ● Enable/disable LAN/WLAN Switching. ● Enable/disable Wake on LAN. ● Enable/disable the integrated camera (webcam) ●...
Specifications Computer specifications Metric U.S. Dimensions – 15-in Depth 24.96 cm 9.83 in Width 37.18 cm 14.6 in Height (front to rear) 3.15 to 3.63 cm 1.24 to 1.43 in Dimensions – 14-in Depth 23.24 cm 9.15 in Width 33.60 cm 13.2 in Height (front to rear) 3.10 to 3.58 cm...
15.6-in WXGA display specifications Metric U.S. Dimensions Height 20.7 cm 8.1 in Width 33.1 cm 13.0 in Diagonal 39.1 cm 15.6 in Number of colors Up to 16.8 million Contrast ratio 300:1 (typical) Brightness 200 nits (typical) Pixel resolution Pitch 0.259 ×...
Hard drive specifications 500-GB* 320-GB* 250-GB* 160-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g Interface type SATA SATA SATA SATA Transfer rate 100 MB/sec...
DVD-ROM Drive specifications Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form 2), CD-R, CD- RW, Photo CD (single and multisession), CD-Bridge Access time Random <...
Microsoft ACPI-Compliant System ISA15 ATA Channel 1 ISA150 - ISA190 Microsoft ACPI-Compliant System ISA23 HP Mobile Data Protection Sensor ISA81 - ISA99 Microsoft ACPI-Compliant System PCI16 Intel ICH9 Family USB Universal Host Controller – 2937 PCI16 Mobile Intel 4 Series Express Chipset Family PCI17 Broadcom 802.11b/g WLAN...
Microsoft ACPI-Compliant System ISA12 Synaptics PS/2 TouchPad ISA13 Numeric data processor ISA23 HP Mobile Data Protection Sensor PCI16 Intel ICH9 Family USB Universal Host Controller – 2937 PCI16 Mobile Intel 4 Series Express Chipset Family PCI17 Broadcom 4322AG 802.11a/b/g/draft-n Wi-Fi Adapter...
System timer 04E - 04F Motherboard resources 050 - 053 System timer 060 - 060 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB 061 - 061 Motherboard resources 062 - 062 Microsoft ACPI-Compliant Embedded Controller 063 - 063...
System timer 04E - 04F Motherboard resources 050 - 053 System timer 060 - 060 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB 061 - 061 Motherboard resources 062 - 062 Microsoft ACPI-Compliant Embedded Controller 063 - 063...
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I/O address (hex) System function (shipping configuration) 070 - 070 Motherboard resources 070 - 077 System CMOS/real time clock 080 - 080 Motherboard resources 081 - 091 Direct memory access controller 092 - 092 Motherboard resources 093 - 09F Direct memory access controller 0A0 - 0A1 Programmable interrupt controller 0A4 - 0A5...
Screw listing This chapter provides specification and reference information for the screws used in the computer. All screws listed in this section are available in the Screw Kit, spare part number 535870-001. Torx T8M2.5×6.0 screw Color Quantity Length Thread Head diameter Silver 6.0 mm 2.5 mm...
Torx T8M2.5×4.0 screw Color Quantity Length Thread Head diameter Silver 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the top cover to computers equipped with 15-in displays Torx T8M2.5×4.0 screw 139...
Phillips PM2.0×2.0 screw Color Quantity Length Thread Head diameter Black 2.0 mm 2.0 mm 5.0 mm Where used: 3 screws that secure the top cover to the computer Phillips PM2.0×3.0 screw Color Quantity Length Thread Head diameter Silver 3.0 mm 2.0 mm 5.0 mm 140 Chapter 7 Screw listing...
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Where used: 2 screws that secure the optical drive bracket to the optical drive Where used: 8 screws that secure the display hinges to the 15-in display assembly Where used: 6 screws that secure the display hinges to the 14-in display assembly Phillips PM2.0×3.0 screw 141...
Where used: 3 screws that secure the fan to the heat sink Phillips PM2.0×3.0 screw Color Quantity Length Thread Head diameter Black 3.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the switch cover to computers with 14-in displays 142 Chapter 7 Screw listing...
Phillips PM2.5×6.0 screw Color Quantity Length Thread Head diameter Black 15 (15-in models) or 30 6.0 mm 2.5 mm 5.0 mm (14-in models) Where used: (1) Six screws that secure the 15-in display to the computer (2) One screw that secures the optical drive to the computer Phillips PM2.5×6.0 screw 143...
Where used: 8 screws that secure the display bezel to the display enclosure Where used: 21 screws that secure the top cover to the base enclosure on computers with 14-in displays Phillips PM2.5×11.0 captive screw Color Quantity Length Thread Head diameter Black 11.0 mm 2.5 mm...
Phillips PM3.0×4.0 screw Color Quantity Length Thread Head diameter Silver 4.0 mm 3.0 mm 5.0 mm Where used: 4 screws that secure the hard drive bracket to the hard drive Phillips PM3.0×4.0 screw 145...
Phillips PM2.0×4.0 screw Color Quantity Length Thread Head diameter Silver 4.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the hard drive to the computer Where used: 2 screws that secure the top cover to the computer 146 Chapter 7 Screw listing...
Phillips PM2.5×3.0 screw Color Quantity Length Thread Head diameter Black 17 (15-in models) or 18 3.0 mm 2.5 mm 5.0 mm (14-in models) Where used: 2 screws that secure the WLAN module to the system board Where used: 2 screws that secure the WWAN module to the system board Phillips PM2.5×3.0 screw 147...
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Where used: 2 screws that secure the modem module to the system board Where used: 2 screws that secure the switch cover to the computer Where used: 2 screws that secure the keyboard to computers with 15-in displays 148 Chapter 7 Screw listing...
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Where used: 3 screws that secure the keyboard to computers with 14-in displays Where used: 4 screws that secure the speakers to the computer Where used: One screw that secures the USB connector assembly to the computer Phillips PM2.5×3.0 screw 149...
Where used: 2 screws that secure the SIM to the computer Phillips PM2.5×4.5 screw Color Quantity Length Thread Head diameter Black 4 (15-in models) or 4.5 mm 2.5 mm 5.0 mm 7 (14-in models) 150 Chapter 7 Screw listing...
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Where used: 4 screws that secure the display assembly to computers with 14-in displays Where used: 4 screws that secure the display panel to the 15-in display enclosure Where used: 2 screws that secure the display bezel to the 14-in display enclosure Phillips PM2.5×4.5 screw 151...
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Where used: One screw in the right rear that secures the top cover to computers with 14-in displays 152 Chapter 7 Screw listing...
Phillips PM2.5×3.0 broadhead screw Color Quantity Length Thread Head diameter Black 9 (15-in models) or 3.0 mm 2.5 mm 7.0 mm 5 (14-in models) Where used: 2 screws that secure the system board to computers with 15-in displays Where used: 3 screws that secure the system board to computers with 14-in displays Phillips PM2.5×3.0 broadhead screw 153...
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Where used: 5 screws that secure the switch cover to computers with 15-in displays Where used: 2 screws that secure the switch cover and power button board to the computer 154 Chapter 7 Screw listing...
Phillips PM2.5×7.0 screw Color Quantity Length Thread Head diameter Black 7.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the USB connector assembly to the computer Phillips PM2.5×7.0 screw 155...
Phillips PM2.5×9.0 captive screw Color Quantity Length Thread Head diameter Silver 7 (discrete) or 5 (UMA) 9.0 mm 2.5 mm 5.0 mm Where used: 7 screws that secure the heat sink to the system board for computers with discrete memory 156 Chapter 7 Screw listing...
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Where used: 5 screws that secure the heat sink to the system board for computers with UMA memory Phillips PM2.5×9.0 captive screw 157...
Phillips PM3.0×8.0 screw Color Quantity Length Thread Head diameter Black 8.0 mm 3.0 mm 5.0 mm Where used: One screw that secures the USB connector assembly to the computer 158 Chapter 7 Screw listing...
NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup.
To create a screen shot: Display the screen you want to save. Copy the screen image: To copy only the active window, press alt+fn+prt To copy the entire screen, press fn+prt Open a word-processing document, and then select Edit > Paste. The screen image is added to the document.
If possible, back up all personal files. If possible, check for the presence of the Windows partition and the HP Recovery partition. To find the partitions, select Start > Computer. NOTE:...
(stored on discs or on an external drive) is easily accessible. To order a Windows Vista operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the DVD by calling technical support. For contact information, refer to the Worldwide Telephone Numbers booklet included with the computer.
NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup.
The recovery process reinstalls the original operating system, software, and drivers. Software, drivers, and updates not installed by HP must be manually reinstalled. To recover your operating system and programs, follow these steps: If possible, back up all personal files.
Connector pin assignments Audio-in (microphone) Signal Audio signal in Audio signal in Ground Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground Audio-in (microphone) 165...
External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock 166 Chapter 9 Connector pin assignments...
HDMI Signal Transition minimized differential signal (TMDS) data 2+ TMDS data 2 shield TMDS data 2– TMDS data 1+ TMDS data 1 shield TMDS data 1– TMDS data 0+ TMDS data 0 shield TMDS data 0– TMDS clock+ TMDS clock shield TMDS clock- Consumer electronic control (CEC) Not connected...
RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused Universal Serial Bus Signal +5 VDC Data - Data + Ground RJ-45 (network) 169...
10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzerland Taiwan...
When you remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
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Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
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Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside-down. Remove all screws that secure the display panel frame to the display panel.
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Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
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Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside-down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight frame from the display panel.
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Remove the backlight from the backlight frame. Disconnect the display panel cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.
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Index Bluetooth module left-side 17, 28 AC adapter, identifying 20, 31 removal 95 right-side 16, 27 AC adapter, spare part numbers spare part number 44, 95 top 10, 22 Bluetooth module cable, wireless antennas 19, 30 antenna, disconnecting 68, 75 illustrated 41 computer feet applications key, Windows 13,...
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Computer Execution Disable 114 hinge, spare part number 81, 93 Setup 114 ExpressCard assembly, spare part HP Mobile Broadband Module latches, battery release 18, 29 number 35 spare part number 44 legacy support, USB 109, 114, ExpressCard slot bezel,...
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Info Center/QuickLook 23 optical drive connector power button board cable, optical drive 16, 27 removing 107 illustrated 41 power 11, 23 spare part number 36, 46, power button, identifying 12, 24 QuickLook 11 power cable, illustrated 41 QuickLook/Info Center 23 optical drive light, identifying 16, power connector, identifying 16, webcam 9, 21...
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17, 28 identifying 10, 22 DVD-ROM Drive 126 Security menu TouchPad, identifying 10, 22 DVD±RW Double-Layer Drive allow reset of HP ProtectTools transporting guidelines 54 with LightScribe 127 security keys 112 hard drive 125 always prompt for HP SpareKey...
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USB connector assembly removal 97 spare part number 97 USB legacy support 109, 114, 116, 120 USB port identifying 16, 17, 27, 28 pin assignments 169 vents, identifying 17, 28 Virtualization Technology 114 webcam light, identifying 9, 21 webcam module, spare part number 46 webcam, identifying 9, 21 Windows applications key,...