Inlink (Cec-Compatible) Device - Insignia NS-19E310NA15 User Manual

Problem Solution
A retail banner
• You selected "Retail Mode"
is displayed.
when you ran the TV setup
wizard. Reset your TV to the
factory defaults, then select
Home Use Mode on the What is
your viewing environment
screen. See
the

INlink (CEC-compatible) device

Problem Solution
My TV is not
• Make sure that the HDMI cable
displaying the
is connected securely to your
video from the
TV and the device.
connected CEC
• Make sure that the device is
device.
connected to your TV with an
HDMI cable.
• Make sure that the device is a
CEC device. See the
documentation that came with
the device for more
information.
• Make sure that the correct
video input source is selected.
See
source" on page 37.
• Make sure that the INlink
feature is turned on. See
INlink on or
• Try adjusting the TV picture. See
"Adjust the TV
page 46.
• If the device is not an Insignia
device, it may not be
compatible with your TV.
70
"Restore settings to
defaults" on page 64.
"Select the video input
"Turn
off" on page 39.
picture" on
www.insigniaproducts.com
NS-19E310NA15 Insignia 19" LED TV
Problem Solution
My TV is not
• Make sure that the HDMI cable
playing the
is connected securely to your
audio from the
TV and the device.
connected CEC
• Make sure that the device is
device.
connected to your TV with an
HDMI cable.
• Make sure that the device is a
CEC device. See the
documentation that came with
the device.
• Make sure that the TV volume is
turned up and not muted.
• Try adjusting the TV sound. See
"Adjust sound
page 49.
• Make sure that the TV speakers
are turned on and not muted.
See
page 49.
• Make sure that the INlink
feature is turned on. See
INlink on or
• If you have connected an HDMI
CEC audio receiver, adjust the
volume on the receiver. When
your TV detects an audio
receiver, the TV speakers turn
off and sound plays through
receiver speakers only.
• If the device is not an Insignia
device, it may not be
compatible with your TV.
My TV's remote
• Make sure that there are no
control does
obstructions between the
not control the
remote control and the remote
device.
control sensors on your TV and
the device.
• Depending on the device, all
the buttons may not work.
• Make sure that the INlink
feature is turned on. See
INlink on or
• If you are trying to control the
volume on an HDMI CEC audio
receiver using your TV remote
control, make sure that the TV
Speakers option on the AUDIO
menu is set to On. See
sound
• If you are trying to control the
volume on an HDMI CEC audio
receiver using your TV remote
control, make sure that the
Audio Receiver option on the
INlink menu is set to On. See
"Turn Audio Receiver on or
on page 41.
• The device may not support this
feature. See the documentation
that came with the device for
more information.
settings" on
"Adjust sound settings" on
"Turn
off" on page 39.
"Turn
off" on page 39.
"Adjust
settings" on page 49.
off"