General - Insignia NS-19E310NA15 User Manual

Insignia 19" LED TV
Problem Solution
Trouble
• See instructions and a table of
programming
common codes in
your existing
universal remote
universal
page 73.
remote
• Codes are subject to change. For
control.
up-to-date codes, go to
www.insigniaproducts.com/remotecodes
• Replace dead batteries with new
batteries. Refer to the User Guide
that accompanied your universal
remote control.
• Refer to the User Guide that
accompanied your universal
remote control and contact the
manufacturer if problems persist.

General

Problem Solution
No power.
• Make sure that the AC power
adapter is correctly connected
to your TV and a power outlet.
• Unplug the AC power adapter,
wait 60 seconds, then plug the
cord back in and turn on your
TV.
• Other devices (for example, a
surround sound receiver,
external speakers, fans, or hair
dryers) may be interfering with
your TV. Try turning off one
device at a time to determine
which device is causing
interference. After you have
determined which device is
causing interference, move it
further from the TV to eliminate
the interference.
"No signal"
• Press INPUT and make sure that
error message is
you have selected the correct
displayed.
input for the device or service
you are trying to use.
• If you are using a cable or
satellite box, use the remote
that came with that box to
change channels.
• Make sure that you have the
correct input selected to view
channels from the cable or
satellite box.
After Auto
• Reception can vary by channel
Channel Search,
depending on the broadcast
there are no
power level of a given station.
channels.
Contact your cable or satellite
TV provider.
• Make sure that the antenna or
cable/satellite TV is connected
securely to your TV.
• Try replacing the cable between
the antenna/cable or
cable/satellite box and your TV.
Problem
When I press
INPUT, I cannot
"Program
select my
controls" on
device (it is
grayed out).
One or more
channels do not
display.
Password is lost.
Some settings
cannot be
accessed.
TV cabinet
creaks.
Control buttons
do not work.
TV keeps
turning off.
www.insigniaproducts.com
Solution
• Turn on the device. Your TV
automatically detects and
displays which video jacks have
devices connected to them
when the devices are turned on.
• Turn off Auto Input Sensing. See
"Turn Input Sensor on or
page 63.
• Make sure that the channels are
not blocked. See "Set parental
control levels" on page 56.
• Make sure that the channels are
not hidden. The channel may
have been deleted from the
channel list. You can tune to the
channel by pressing the
number buttons or you can add
the channel back to the channel
list. See "Hide channels" on
page 52.
• If you are using a cable or
satellite box, use the remote
that came with that box to
change channels.
• Make sure that you have the
correct input selected to view
channels from the cable or
satellite box.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
"Check the digital signal
strength" on page 54.
• Enter 9999 to access parental
controls, then set a new
password. See "Set or change
the password" on page 54.
• If a setting is grayed, the setting
is not available in the current
video input mode (for example
TV mode). Change to a different
video input source. See
the video input source" on
page 37.
• When the TV is in use, the
temperature rises naturally and
may cause the cabinet to
expand or contract which can
cause a creaking noise. This is
not a malfunction.
• Make sure that the Button Lock
option is set to Off. See
control buttons" on page 55.
• Unplug the AC power adapter,
wait a few seconds, then plug
the cord back in and turn on
your TV.
• Make sure that the sleep timer
is not turned on. See
sleep timer" on page 62.
off" on
"Select
"Lock
"Set the
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