CONFIGURING the SERVER
Unified Computing Drive Retention Service
With the Cisco Unified Computing Drive Retention (UCDR) service, you can obtain a new disk
drive in exchange for a faulty drive without returning the faulty drive. In exchange for a Cisco
replacement drive, you provide a signed Certificate of Destruction (CoD) confirming that the
drive has been removed from the system listed, is no longer in service, and has been destroyed.
Sophisticated data recovery techniques have made classified, proprietary, and confidential
information vulnerable, even on malfunctioning disk drives. The UCDR service enables you to
retain your drives and ensures that the sensitive data on those drives is not compromised,
thereby reducing the risk of any potential liabilities. This service also enables you to comply
with regulatory, local, and federal requirements.
If your company has a need to control confidential, classified, sensitive, or proprietary data, you
might want to consider one of the Drive Retention Services listed in
Table 23 Drive Retention Service Options
Service Description
UCS Mission Critical
Support Service
With Drive
Retention
UCS Support
Service With Drive
Retention
42
NOTE: Cisco does not offer a certified drive destruction service as part of this
service.
Service Program
Name
UC CRIT DR
UC SUPP DR
Service
Service Level
Level GSP
UCMD7
24x7x4 Onsite
UCMD8
24x7x2 Onsite
UCSD1
8x5xNBD
UCSD2
8x5x4
UCSD3
24x7x4
UCSD4
24x7x2
UCSD5
8x5xNBD Onsite
UCSD6
8x5x4 Onsite
UCSD7
24x7x4 Onsite
UCSD8
24x7x2 Onsite
Cisco UCS C210 M2 General-Purpose Rack-Mount Server
Table
23.
Product ID (PID)
CON-UCMD7-R210WSFF
CON-UCMD8-R210WSFF
CON-UCSD1-R210WSFF
CON-UCSD2-R210WSFF
CON-UCSD3-R210WSFF
CON-UCSD4-R210WSFF
CON-UCSD5-R210WSFF
CON-UCSD6-R210WSFF
CON-UCSD7-R210WSFF
CON-UCSD8-R210WSFF
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