Sony DSC-HX400 Help Manual

Sony DSC-HX400 Help Manual

Digital still camera
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Table of Contents

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Help Guide: Digital Still Camera
How to Use

Before Use

Names of parts
Identifying parts [1]

Icons and indicators

List of icons on the screen [2]

Using the strap

Using the shoulder strap [3]

Adjusting the viewfinder

Adjusting the viewfinder (diopter-adjustment) [4]
In-Camera guide
About the [In-Camera Guide] [5]
About the shooting advice [6]
Confirming the operation method
Confirming the operation method
DSC-HX400/HX400V

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Summary of Contents for Sony DSC-HX400

  • Page 1: Before Use

    DSC-HX400/HX400V Help Guide: Digital Still Camera How to Use Before Use Names of parts Identifying parts [1] Icons and indicators List of icons on the screen [2] Using the strap Using the shoulder strap [3] Adjusting the viewfinder Adjusting the viewfinder (diopter-adjustment) [4]...
  • Page 2: Table Of Contents

    Using the control button [7] Using MENU items [8] Using the Fn (Function) button [9] Shooting Shooting still images/movies Shooting still images [10] Shooting movies [11] Selecting a shooting mode List of mode dial functions [12] Intelligent Auto [13] Superior Auto [14] About Scene Recognition [15] The advantages of automatic shooting [16] Program Auto [17]...
  • Page 3: Using The Flash

    Using the flash Using flash [29] Flash Mode [30] Flash Comp. [31] Selecting a screen display mode Switching the screen display (Shooting) [32] Selecting still image size/image quality Image Size (still image) [33] Aspect Ratio (still image) [34] Quality (still image) [35] Panorama: Size [36] Panorama: Direction [37] Adjusting the focus...
  • Page 4 Exposure Comp. [51] Metering Mode [52] Exposure Set. Guide [53] Selecting a drive mode (Continuous shooting/Self-timer) Drive Mode [54] Cont. Shooting [55] Self-timer [56] Self-portrait [57] Self-timer(Cont) [58] Cont. Bracket [59] WB bracket [60] Selecting the ISO sensitivity ISO [61] Multi Frame NR [62] Correcting the brightness or contrast D-Range Opt.
  • Page 5: White

    Record Setting (movie) [70] SteadyShot (movie) [71] Micref Level [72] Wind Noise Reduct. [73] Auto Slow Shut. (movie) [74] MOVIE Button [75] Customizing the shooting functions for convenient use Memory [76] Function Menu Set. [77] Custom Key Settings [78] Function of the Custom key [79] Setting the other functions of this product Photo Creativity [80] Smile/Face Detect.
  • Page 6: Deleting Images

    Switching the screen display (during playback) [93] Deleting images Deleting a displayed image [94] Deleting multiple selected images [95] Playing back movies Playing back movies [96] Motion Shot Video [97] Viewing panoramic images Playing back panoramic images [98] Printing Specify Printing [99] Using viewing functions View Mode [100] Slide Show [101]...
  • Page 7 Volume Settings [108] Audio signals [109] GPS On/Off (DSC-HX400V) [110] GPS Auto Time Cor. (DSC-HX400V) [111] GPS Auto Area Adj. (DSC-HX400V) [112] Use GPS Assist Data (DSC-HX400V) [113] GPS Log REC (DSC-HX400V) [114] Delete GPS log data (DSC-HX400V) [115] Upload Settings(Eye-Fi) [116] Tile Menu [117] Mode Dial Guide [118] Display Quality [119]...
  • Page 8: Connecting This Product And A Smartphone

    Using Wi-Fi functions Connecting this product and a Smartphone PlayMemories Mobile [139] Connecting an Android smartphone to this product [140] Connecting the product to an iPhone or iPad [141] Calling up an application using [One-touch(NFC)] [142] Controlling this product using a Smartphone Smart Remote Embedded [143] One-touch connection with an NFC-enabled Android smartphone (NFC One-touch remote) [144]...
  • Page 9: Adding Applications To The Product

    Adding applications to the product PlayMemories Camera Apps PlayMemories Camera Apps [156] Recommended computer environment [157] Installing the applications Opening a service account [158] Downloading applications [159] Downloading applications directly to the product using the Wi-Fi function [160] Starting the applications Launching the downloaded application [161] Managing the applications Uninstalling applications [162]...
  • Page 10: Creating A Movie Disc

    Connecting the product to a computer [169] Importing images to the computer [170] Disconnecting the product from the computer [171] Creating a movie disc Disc type [172] Selecting the disc creation method [173] Creating a disc with a device other than a computer [174] Creating Blu-ray Discs [175] Precautions/This product Precautions...
  • Page 11: Shooting Still

    ZEISS lens [186] GPS (DSC-HX400V) [187] AVCHD format [188] License [189] Trademarks Trademarks [190] Troubleshooting If you have problems If you have problems Troubleshooting [191] Troubleshooting Battery pack and power You cannot insert the battery pack into the product. [192] You cannot turn on the product.
  • Page 12: Shutter

    The image is out of focus. [201] Zoom does not work. [202] The flash does not work. [203] Fuzzy white circular spots appear on images shot using the flash. [204] The close-up shoot function (Macro) does not work. [205] The recording date and time are not displayed on the screen. [206] The date and time are recorded incorrectly.
  • Page 13: Memory Cards

    [WPS Push] does not work. [227] [Send to Computer] is canceled halfway. [228] You cannot send movies to a smartphone. [229] [Smart Remote Embedded] or [Send to Smartphone] is canceled halfway. [230] The shooting screen for [Smart Remote Embedded] is not displayed smoothly./The connection between this product and the smartphone is disconnected.
  • Page 14: Situations This Product Has Difficulty Handling

    Messages Messages Self-diagnosis display [246] Warning messages [247] Situations this product has difficulty handling Situations this product has difficulty handling Situations this product has difficulty handling [248] [1] How to Use Before Use Names of parts Identifying parts 1. For shooting: Fn button For viewing: (Send to Smartphone) button 2.
  • Page 15: Manual

    When not using the flash, press it back into the camera body. (Flash pop-up) button 9. Hook for Shoulder Strap 10. Zoom/Focus switch 11. Manual ring 1. GPS receiver (built-in, DSC-HX400V only) 2. Stereo microphone 3. Eye sensor 4. Viewfinder When you look into the viewfinder, the viewfinder display mode is activated, and when you move your face away from the viewfinder, the viewing mode returns to the monitor display mode.
  • Page 16 1. Multi interface shoe* 2. Diopter-adjustment dial Adjust the diopter level using the diopter-adjustment dial when you set the display mode to the viewfinder mode. When adjusting the diopter level, point the product to a bright area to make it easier to adjust the diopter level.
  • Page 17: List Of Icons On The Screen

    For details on compatible accessories for the multi interface shoe and the Multi/Micro USB Terminal, visit the Sony web site, or consult your Sony dealer or local authorized Sony service facility. You can also use accessories that are compatible with the accessory shoe. Operations with other manufacturers’...
  • Page 18: Scene

    List of viewing mode icons P P* A S M Shooting mode Memory number Memory card/Uploading status Scene Recognition icons Scene Selection Remaining number Aspect ratio of still images 20M / 18M / 15M / 10M / 8.9M / 7.5M / 5.0M / 4.5M / 3.7M / 2.1M / VGA Image size of still images...
  • Page 19 Image quality of still images Frame rate of movies Recording settings of movies NFC is activated Remaining battery Remaining battery warning Flash charge in progress AF Illuminator SteadyShot Camera-shake warning Airplane Mode GPS Log REC GPS triangulating status Overlay icon Wind Noise Reduction Write Date Micref Level Low...
  • Page 20: Metering

    Overheating warning Smart zoom Clear Image Zoom Digital Zoom Spot metering area C:32:00 Self-diagnosis display Digital level gauge View Mode 100-0003 Folder – file number Recording format of movies Protect DPOF DPOF set Auto Object Framing Drive Mode Metering mode Flash mode/Red-eye reduction ±0.0 Flash compensation...
  • Page 21: Picture

    Focus mode 7500K A5 G5 White balance Focus area D-Range Optimizer/Auto HDR ±0 ±0 ±0 Creative Style Smile/Face Detect. Lock-on AF Picture Effect Smile detection sensitivity indicator Lock-on AF Guide display for Lock-on AF Switch Av/Tv Guide display for switching Aperture value/Shutter speed REC 0:12 Recording time of the movie (m:s) Manual ring function...
  • Page 22 1/250 Shutter speed F3.5 Aperture value ±0.0 Metered Manual ±0.0 Exposure compensation ISO400 ISO sensitivity Shutter speed indicator Aperture indicator Histogram GPS information 90°44′55″N 233°44′55″W Latitude and longitude display Picture Effect error Auto HDR image warning 2014-1-1 10:37AM Date of recording File number/Number of images in the view mode [3] How to Use Before Use...
  • Page 23: Using The Shoulder Strap

    Using the shoulder strap Attach the shoulder strap to prevent damage caused by dropping the product. 1. Attach both ends of the strap. [4] How to Use Before Use Adjusting the viewfinder Adjusting the viewfinder (diopter-adjustment) Adjust the diopter-adjustment dial to your eyesight until the display appears clearly in the viewfinder.
  • Page 24: Using The Control

    About the [In-Camera Guide] The [In-Camera Guide] displays descriptions of MENU items, Fn (Function) button, and settings, and if a function cannot be set, the reason why. 1. Press the MENU or Fn button. 2. Select the desired MENU item using up/down/left/right side on the control button. 3.
  • Page 25: Drive

    You can move the selection cursor by pressing the top/bottom/right/left side of the control button. Your selection is determined when you press on the center of the control button. The DISP (Display Setting), (Exposure Comp.), (Photo Creativity), (Drive Mode) and (Flash Mode) functions are assigned to the top/left/right side of the control button.
  • Page 26: Using The Fn (Function)

    then press on the center of the control button. The display may move directly from step 1 to step 3 depending on the [Tile Menu] setting. 3. Select the desired setting item by pressing the control button, and then press on the center of the control button.
  • Page 27 2. Select a function to be registered by pressing the up/down/left/right button on the control button. 3. Set the desired setting by turning the control dial. Performing settings on the dedicated screen Select the desired function in step 2, then press on the center of the control button.
  • Page 28: Shooting Still Images

    [10] How to Use Shooting Shooting still images/movies Shooting still images Shoots still images. 1. Set the shooting mode to (Intelligent Auto). 2. Adjust the monitor angle, and hold the camera. Or look through the viewfinder and hold the camera. 3.
  • Page 29: Focus Indicator

    The shortest shooting distance is approximately 1 cm (0.03 ft) (W), 240 cm (7.87 ft) (T) (from the lens). 4. Press the shutter button fully down. Focus indicator lights: Image is in the focus. flashes: The focusing has failed. Hint When the product cannot focus automatically, the focus indicator flashes and the beep does not sound.
  • Page 30: Intelligent

    To adjust the shutter speed and aperture value to the desired settings, set the shooting mode to (Movie). 2. Press the MOVIE button again to stop recording. Note If you use a function such as zoom while shooting a movie, the noise of the product operating will be recorded.
  • Page 31: Isweep

    Allows you to shoot fast-moving subjects etc., by manually adjusting the shutter speed. M (Manual Exposure): Allows you to shoot still images with the desired exposure by adjusting the shutter speed and the aperture value. 1/2 (Memory recall): Allows you to shoot an image after recalling often-used modes or numeric settings registered in advance.
  • Page 32: Superior

    [14] How to Use Shooting Selecting a shooting mode Superior Auto The product automatically recognizes and evaluates the shooting conditions, and the appropriate settings are set automatically. The product may shoot multiple images and create a composite image, etc., using more shooting settings than in Intelligent Auto mode to record higher quality images.
  • Page 33: The Advantages Of Automatic

    Scene Recognition: If the product recognizes a scene, icons and guides such as (Portrait), (Infant), (Night Portrait), (Night Scene), (Backlight Portrait), (Backlight), (Landscape), (Macro), (Spotlight), or (Low Light) are displayed on the first line. If the product recognizes a condition, icons such as (Tripod) , (Walk)* , (Move),...
  • Page 34: Program

    Program Auto Allows you to shoot with the exposure adjusted automatically (both the shutter speed and the aperture value). You can set shooting functions such as [ISO]. 1. Set the mode dial to P (Program Auto). 2. Set the shooting functions to your desired settings. 3.
  • Page 35 2. Point the camera at the subject for which you want to set the focus and brightness. 3. While pressing the shutter button halfway down, aim the camera at one end of the desired panoramic composition. (A) This part will not be shot. 4.
  • Page 36: Scene Selection

    When a light source such as a fluorescent light flickers, the brightness and color of a stitched image may not be consistent. When the whole angle of panoramic shooting and the AE/AF locked angle are very different in brightness and focus, the shooting may not be successful. If this happens, change AE/AF locked angle and shoot again.
  • Page 37: Night Scene

    halfway, the movement of the subject is predicted and the focus will be adjusted. Landscape: Shoots the entire range of a scenery in sharp focus with vivid colors. Night Scene: Shoots night scenes without losing the dark atmosphere. Hand-held Twilight: Shoots night scenes with less noise and blur without using a tripod.
  • Page 38 Pet: Allows you to shoot images of your pet with the best settings. Gourmet: Allows you to shoot food arrangements in delicious and bright colors. Beach: Allows you to shoot scenes on the beach in bright and vivid colors even under the sunlight. Snow: Allows you to shoot clear images, preventing sunken colors in snowy scenes or other places where the whole screen appears white.
  • Page 39: Soft Skin

    Soft Skin: Allows you to shoot images of faces with a smoother look. High Sensitivity: Allows you to shoot still images even in dark locations without using the flash, and reduces subject blur. Also allows you to shoot dark movie scenes more brightly. Note In the [Night Scene], [Night Portrait] and [Fireworks] modes, the shutter speed is slower, so use of a tripod is recommended to prevent the image from blurring.
  • Page 40: Shutter Priority

    Shutter Priority You can express the movement of a moving subject in various ways by adjusting the shutter speed, for example, at the instant of the movement with high speed shutter, or as a trailing image with low speed shutter. 1.
  • Page 41: Manual Exposure

    are blurred. Larger F-value: The subject and its foreground and background are all in focus. 3. Adjust the focus and shoot the subject. The shutter speed is automatically adjusted to obtain proper exposure. Note If proper exposure cannot be obtained after setup, the shutter speed on the shooting screen blinks.
  • Page 42: Memory Recall

    ISO sensitivity. Change the ISO value to your desired setting if necessary. When the amount of ambient light exceeds the metering range of the Metered Manual, the Metered Manual indicator flashes. (SteadyShot warning) indicator does not appear in manual exposure mode. The brightness of the image on the monitor may differ from the actual image being shot.
  • Page 43: The Zoom Features Available With This

    Press the MOVIE button again to stop recording. Menu item details Program Auto: Allows you to shoot with the exposure (both the shutter speed and the aperture value) adjusted automatically. The other settings can be adjusted manually. Aperture Priority: Allows you to shoot after adjusting the aperture value manually. Shutter Priority: Allows you to shoot after adjusting the shutter speed manually.
  • Page 44: Zoom Setting

    feature. (1) Optical zoom range Images are magnified within the optical zoom range of this product. (2) Smart Zoom range ( Zoom images without causing the original quality to deteriorate by partially cropping an image (only when the image size is [M], [S] or [VGA]). (3) Clear Image Zoom range ( Zoom images using an image process with less deterioration.
  • Page 45: About Zoom

    [M], [S] or [VGA]. On:ClearImage Zoom (default setting): Even if the zoom range of the optical zoom is exceeded, the product magnifies images within the range in which image quality does not deteriorate significantly. On:Digital Zoom: When the zoom range of the [Clear Image Zoom] is exceeded, the product magnifies images to the largest scale.
  • Page 46: Flash Mode

    2. Press the shutter button fully down. When you do not use the flash When not using the flash, press it back into the camera body. Note When not using the flash, press it back into the camera body. You cannot use the flash when recording movies. While charging the flash, flashes.
  • Page 47: Flash Off

    You can set the flash mode. 1. MENU → (Camera Settings) → [Flash Mode] → desired setting. You can also set the flash mode by pressing the (Flash Mode) on the control button. Menu item details Flash Off: The flash does not operate. Autoflash (default setting): The flash works in dark environments or when shooting towards bright light.
  • Page 48: Flash Comp

    [31] How to Use Using shooting functions Using the flash Flash Comp. Adjusts the amount of flash light in a range of –2.0 EV to +2.0 EV. Flash compensation changes the amount of flash light only. Exposure compensation changes the amount of flash light along with the change of the shutter speed and aperture. 1.
  • Page 49: Image Size (Still Image)

    No Disp. Info. Histogram Level Note Histogram is not displayed during panorama shooting. [33] How to Use Using shooting functions Selecting still image size/image quality Image Size (still image)
  • Page 50: Aspect Ratio (Still Image)

    The larger the image size, the more detail will be reproduced when the image is printed on large-format paper. The smaller the image size, the more images can be recorded. 1. MENU → (Camera Settings) → [ Image Size] → desired setting. Menu item details Image size when [ Aspect Ratio] is 3:2...
  • Page 51: Panorama: Size

    Shoots in 4:3 aspect ratio. 16:9: For viewing on a high-definition TV. 1:1: For shooting in composition as a medium format camera. [35] How to Use Using shooting functions Selecting still image size/image quality Quality (still image) Selects the compression format of still images. 1.
  • Page 52: Panorama: Direction

    Standard: 3424×1920 Wide: 4912×1920 When [Panorama: Direction] is [Left] or [Right] Standard: 4912×1080 Wide: 7152×1080 360°: Allows you to shoot in the size of 11520×1080, 360 degrees around. [37] How to Use Using shooting functions Selecting still image size/image quality Panorama: Direction Sets the direction to pan the camera when shooting panoramic images.
  • Page 53: Focus Area

    Focus mode details AF/ZOOM (Single-shot AF): The camera focuses and the focus is locked when the focus is achieved. Use this mode when the subject is motionless. DMF (DMF): After focusing automatically, make fine focus adjustment manually. MF (Manual Focus): Adjusts the focus manually.
  • Page 54: Manual Focus

    Menu item details Wide: Focuses automatically on a subject in all ranges of the image. When you press the shutter button halfway down in still image shooting mode, a green frame is displayed around the area that is in focus. Center: Focuses automatically on a subject in the center of the image.
  • Page 55: Direct Manual Focus (Dmf)

    1. Set the zoom/focus switch to MF. 2. Rotate the manual ring to achieve sharp focus. 3. Press the shutter button fully down to shoot an image. When you rotate the manual ring, the focus distance is displayed on the screen. [42] How to Use Using shooting functions Adjusting the focus...
  • Page 56: Focus Magnifier

    4. Press the shutter button fully down to shoot an image. When you rotate the manual ring, the focus distance is displayed on the screen. [43] How to Use Using shooting functions Adjusting the focus MF Assist (still image) Enlarges the image on the screen automatically to make manual focusing easier. This works in Manual Focus or Direct Manual Focus shooting.
  • Page 57: Peaking Level

    The [Focus Magnifier] function will be released when the shutter button is pressed halfway. You can record images while an image is enlarged, but the product records a full-display image. The [Focus Magnifier] function will be released after shooting. [45] How to Use Using shooting functions Adjusting the focus Focus Magnif.
  • Page 58: Peaking Color

    Sets the peaking level to middle. Low: Sets the peaking level to low. Off (default setting): Does not use the peaking function. Note Since the product determines that sharp areas are in focus, [Peaking Level] differs, depending on the subject and shooting situation. The outline of in-focus ranges is not enhanced when the product is connected using an HDMI cable.
  • Page 59: Lock-On Af (On)

    Menu item details Off: Does not track a subject to be focused on. Tracks a subject to be focused on. [49] How to Use Using shooting functions Adjusting the focus Lock-on AF (On) Maintains the focus on a moving subject automatically. 1.
  • Page 60: Exposure Comp

    AF Illuminator (still image) The AF illuminator supplies fill light to focus more easily on a subject in dark surroundings. The red AF illuminator allows the product to focus easily when the shutter button is pressed halfway, until the focus is locked. 1.
  • Page 61: Exposure Set

    Note If you shoot a subject in extremely bright or dark conditions, or when you use the flash, you may not be able to get a satisfactory effect. [52] How to Use Using shooting functions Adjusting the exposure Metering Mode Selects the metering mode that sets which part of the screen to measure for determining the exposure.
  • Page 62: Cont

    Menu item details Off: Does not display the guide. On (default setting): Displays the guide. [54] How to Use Using shooting functions Selecting a drive mode (Continuous shooting/Self-timer) Drive Mode You can set the drive mode, such as continuous or self-timer shooting. 1.
  • Page 63 shooting/Self-timer) Cont. Shooting Shoots 10 images while you press the shutter button. (Camera Settings) → [Drive Mode] → [Cont. Shooting]. 1. MENU→ 2. Select the desired mode using the right/left side of the control button. Menu Item Details Continuous Shooting: Hi (default setting): Continuous shooting speed is set at a maximum of about 10 images per second.
  • Page 64 shooting/Self-timer) Self-portrait Point the lens at yourself and shoot self-portrait images. 1. MENU → (Camera Settings) → [Drive Mode] → [Self-portrait]. 2. Select the desired mode using the right/left button on the control button. 3. Direct the lens toward yourself. When the product detects the faces of the specified number of persons, it starts shooting after a beep sounds.
  • Page 65 operates after 10 seconds. [59] How to Use Using shooting functions Selecting a drive mode (Continuous shooting/Self-timer) Cont. Bracket Shoots multiple images while automatically shifting the exposure from base to darker and then to lighter. Press and hold down the shutter button until the bracket recording is completed. You can select an image that suits your intention, after recording.
  • Page 66: Multi Frame

    Shoots three images, each with different color tones according to the selected settings of white balance, color temperature and color filter. 1. MENU → (Camera Settings) → [Drive Mode] → [WB bracket]. Note The last shot is shown on the Auto Review. [61] How to Use Using shooting functions Selecting the ISO sensitivity...
  • Page 67: Multi Frame Nr

    When you use [Multi Frame NR], it takes some time for the product to perform the overlay processing of images. Hint You can change the automatically set range of ISO sensitivity in the [ISO AUTO] setting. Select [ISO AUTO] and press the right of the control button, and set the desired values for [ISO AUTO Maximum] and [ISO AUTO Minimum].
  • Page 68: Auto Hdr

    between the subject and the background, and creates an image with the optimal brightness and gradation. 1. MENU → (Camera Settings) → [DRO/Auto HDR] → [D-Range Opt.]. 2. Select the desired setting using the left/right button on the control button. Menu item details D-Range Optimizer: Auto (default setting): Corrects the brightness automatically.
  • Page 69: White Balance

    Sets the exposure difference, based on the contrast of the subject. Select the optimal level between 1.0 EV (weak) and 6.0 EV (strong). For example, if you set the exposure value to 2.0 EV, three images will be composed with the following exposure levels;...
  • Page 70: Capturing A Basic White Color In [Custom Setup]

    Fluor.: Cool White: The color temperature is adjusted for white fluorescent lighting. Fluor.: Day White: The color temperature is adjusted for neutral white fluorescent lighting. Fluor.: Daylight: The color temperature is adjusted for daylight fluorescent lighting. Flash: The color temperature is adjusted for flash light. C.Temp./Filter: Adjusts the color tones depending on the light source.
  • Page 71: Picture Effect

    then press on the center of the control button. The calibrated values (Color Temperature and Color Filter) are displayed and registered. Note The message [Custom WB Error] indicates that the value is higher than the expected range, when the flash is used on a subject with too bright colors in the frame. If you register this value, the indicator turns yellow on the recording information display.
  • Page 72: Soft Focus

    Soft Focus: Creates an image filled with a soft lighting effect. HDR Painting: Creates the look of a painting, enhancing the colors and details. Rich-tone Mono.: Creates an image in black and white with rich gradation and reproduction of details. Miniature: Creates an image which enhances the subject vividly, with the background defocused considerably.
  • Page 73: Creative Style

    Do not change the composition before shooting. When the contrast of the scene is low or when significant camera-shake or subject blur has occurred, you may not be able to obtain good HDR images. If the product detects such a situation, appear on the recorded image to inform you of this situation.
  • Page 74 Select an item to be set by pressing the right/left button on the control button, then set the value using the top/bottom button on the control button. Contrast: The higher the value selected, the more the difference of light and shadow is accentuated, and the bigger the effect on the image.
  • Page 75: Record Setting (Movie)

    [70] How to Use Using shooting functions Recording movies Record Setting (movie) Selects the image size, frame rate, and image quality for movie recording. The higher the bit- rate, the higher the image quality. 1. MENU → (Camera Settings) → [ Record Setting] →...
  • Page 76: Steadyshot (Movie)

    24p 24M(FX)*: 25p 24M(FX)**: Records high image quality movies of 1920 × 1080 (24p/25p). This produces a cinema-like atmosphere. Bit-rate: Maximum 24 Mbps 24p 17M(FH)*: 25p 17M(FH)**: Records standard image quality movies of 1920× 1080 (24p/25p). This produces a cinema-like atmosphere.
  • Page 77: Micref Level

    Menu item details Intelligent Active (default setting): Provides the most powerful SteadyShot effect. Active: Provides a more powerful SteadyShot effect. Standard: Reduces camera shake under stable movie shooting conditions. Note If you change the setting for [ SteadyShot], the angle of view will change. [72] How to Use Using shooting functions Recording movies...
  • Page 78: Movie Button

    Menu item details Reduces wind noise. Off (default setting): Does not reduce wind noise. Note Setting this item to [On] where wind is not blowing sufficiently hard may cause normal sound to be recorded with too low volume. [74] How to Use Using shooting functions Recording movies Auto Slow Shut.
  • Page 79 Sets whether or not to activate the MOVIE button. 1. MENU → (Custom Settings) → [MOVIE Button] → desired setting. Menu item details Always (default setting): Starts movie recording when you press the MOVIE button in any mode. Movie Mode Only: Starts movie recording when you press the MOVIE button only if the shooting mode is set to [Movie] mode.
  • Page 80: Function Menu Set

    [77] How to Use Using shooting functions Customizing the shooting functions for convenient use Function Menu Set. You can assign the functions to be called up when you press the Fn (Function) button. 1. MENU → (Custom Settings) → [Function Menu Set.] → set a function to the desired location.
  • Page 81: Photo Creativity

    The functions that can be assigned are displayed on the setup item selection screen. [80] How to Use Using shooting functions Setting the other functions of this product Photo Creativity [Photo Creativity] is a mode that allows you to operate the camera intuitively with a different screen display.
  • Page 82: Smile Shutter

    When the shooting mode is set to [Superior Auto], and you use [Photo Creativity], the product does not perform the overlay processing of images. [81] How to Use Using shooting functions Setting the other functions of this product Smile/Face Detect. Detects the faces of your subjects and adjusts the focus, exposure, flash settings and performs image processing automatically.
  • Page 83: Red Eye Reduction

    shooting, the product returns to Smile Shutter mode. Hint When the [Smile/Face Detect.] is set to [Smile Shutter], you can select the Smile Detection Sensitivity from [On: Slight Smile], [On: Normal Smile] and [On: Big Smile]. Note You cannot use [Face Detection] with the following functions: When using zoom functions other than the optical zoom Up to eight faces of your subjects can be detected.
  • Page 84: Auto Obj. Framing (Still Image)

    phenomenon. 1. MENU → (Camera Settings) → [Red Eye Reduction] → desired setting. Menu item details The flash is always fired to reduce the red-eye phenomenon. Off (default setting): Does not use Red Eye Reduction. Note Red Eye Reduction may not produce the desired effects. It depends on individual differences and conditions, such as distance to the subject, or whether the subject looks at the pre- strobe or not.
  • Page 85: High Iso Nr (Still Image)

    Auto: Automatically trims images into an appropriate composition. Note The trimmed image may not be the best possible composition, depending on the shooting conditions. [85] How to Use Using shooting functions Setting the other functions of this product High ISO NR (still image) When shooting with high ISO sensitivity, the product reduces noise that becomes more noticeable when the product sensitivity is high.
  • Page 86: Grid Line

    Off (default setting): Does not record a shooting date. Note If you shoot images with the date once, you cannot delete the date from the images later. The dates are doubly printed if you set the product to print dates when printing the images. The recorded time of the image cannot be superimposed on the image.
  • Page 87: Playing Back Images

    Off: Does not display the Auto Review. Note When the product is enlarging an image using image processing, it may temporarily display the original image prior to enlarging and then display the enlarged image. The DISP (Display Setting) settings are applied for the Auto Review display. [89] How to Use Using shooting functions Setting the other functions of this product...
  • Page 88: Playback Zoom

    2. Select the image with the control button. Hint The product creates an image database file on a memory card to record and play back images. An image that is not registered in the image database file may not be played back correctly.
  • Page 89: Deleting A Displayed Image

    Menu item details 9 Images (default setting)/25 Images To return to single-image playback Select the desired image and press on the center of the control button. Displaying a desired image quickly Select the bar on the left of the image index screen using the control button, then press the top/bottom button on the control button.
  • Page 90: Deleting Multiple Selected Images

    1. Display the image you want to delete. 2. Press the (Delete) button. 3. Select [Delete] using the control button, then press on the center of the control button. [95] How to Use Viewing Deleting images Deleting multiple selected images You can delete multiple selected images.
  • Page 91: Motion Shot Video

    2. Select the movie to be played back using the control button. 3. To play back movies, press on the center. Available operations during movie playback You can perform slow playback and sound volume adjustment, etc. by pressing the bottom button on the control button.
  • Page 92: Playing Back Panoramic Images

    may fail to create the image. Hint You can also change the interval of the image tracking using MENU → (Playback) → [Motion Interval ADJ]. [98] How to Use Viewing Viewing panoramic images Playing back panoramic images The product automatically scrolls a panoramic image from end to end. 1.
  • Page 93: Cancel All

    Order Format.” 1. MENU → (Playback) → [Specify Printing] → desired setting. Menu item details Multiple Img.: Selects images to order printing. (1) Select an image and press on the center of the control button. A mark is displayed in the check box.
  • Page 94: Slide Show

    [101] How to Use Viewing Using viewing functions Slide Show Automatically plays back images continuously. 1. MENU → (Playback) → [Slide Show] → desired setting. 2. Select [Enter]. Menu item details Repeat: Select [On], in which images are played back in a continuous loop, or [Off] (default setting), in which the product exits the slideshow when all the images are played back once.
  • Page 95: K Still Image Pb

    Note You cannot rotate the movies. You may not be able to rotate images shot using other products. When viewing rotated images on a computer, the images may be displayed in their original orientation depending on the software. [103] How to Use Viewing Using viewing functions Protect...
  • Page 96: Viewing Images On An Hd Tv

    Outputs still images in 4K resolution to an HDMI-connected TV that supports 4K. 1. Turn off this product and the TV. 2. Connect the HDMI micro terminal of this product to the HDMI jack of the TV using an HDMI cable (sold separately). 3.
  • Page 97: Viewing Images On A "Bravia" Sync-Compatible Tv

    Images shot with the product appear on the TV screen. Hint This product is compatible with the PhotoTV HD standard. If you connect Sony PhotoTV HD- compatible devices using an HDMI cable (sold separately), the TV is set to the image quality suitable for viewing still images, and a whole new world of photos can be enjoyed in breathtaking high quality.
  • Page 98: Monitor Brightness

    By connecting this product to a TV that supports “BRAVIA” Sync using an HDMI cable (sold separately), you can operate this product with the TV Remote Control. 1. Turn off both this product and the TV. 2. Connect the HDMI micro terminal of the product to the HDMI jack of the TV using an HDMI cable (sold separately).
  • Page 99: Volume Settings

    1. MENU → (Setup) → [Monitor Brightness] → desired setting. Menu item details Manual: Adjusts the brightness within the range of –2 to +2. [108] How to Use Changing settings Setup menu Volume Settings Adjusts the sound volume. 1. MENU → (Setup) →...
  • Page 100: Gps On/Off (Dsc-Hx400V)

    [110] How to Use Changing settings Setup menu GPS On/Off (DSC-HX400V) You can record the location information with the images when the built-in GPS sensor of this product can acquire the location information. Using the supplied software PlayMemories Home, you can import the images recorded with the location information to a computer and enjoy viewing them on a map which shows their shooting location.
  • Page 101: Gps Auto Time Cor. (Dsc-Hx400V)

    It may take from ten seconds to several minutes to acquire the location information when you turn on this product. If you shoot images before the product acquires the location information, the information is not recorded on the images. To record a correct location information, first make sure the product receives the GPS signal, then shoot the images.
  • Page 102: Your Computer

    If [Date/Time Setup] has not been set, or the set time is shifted greatly, the time for the GPS acquiring location information cannot be shortened. For various reasons, Sony may stop providing the GPS assist data. Updating the GPS assist data by inserting the memory card to your computer Start up PlayMemories Home and display the main screen, then launch [GPS Support Tool].
  • Page 103: Gps Log Rec (Dsc-Hx400V)

    GPS log data exceeds 24 hours, the recording stops automatically. Sony does not collect the location information and the track information. Sony provides the location information and the track information to Google Inc., so that this information can be displayed on a map on the computer.
  • Page 104: Upload Settings(Eye-Fi)

    [116] How to Use Changing settings Setup menu Upload Settings(Eye-Fi) Sets whether to use the upload function when using an Eye-Fi card (commercially available). This item appears when an Eye-Fi card is inserted into the product’s memory card slot. 1. MENU → (Setup) →...
  • Page 105: Tile Menu

    information. This is because [GPS On/Off] is set to [On]. Set [GPS On/Off] to [Off] before shooting. This product does not support Eye-Fi “Endless Memory Mode.” Before using an Eye-Fi card, be sure that “Endless Memory Mode” is turned off. [117] How to Use Changing settings Setup menu...
  • Page 106: Display Quality

    [119] How to Use Changing settings Setup menu Display Quality You can change the display quality. 1. MENU → (Setup) → [Display Quality] → desired setting. Menu item details High: Displays in high quality. Standard: Displays in standard quality. Note When [High] is set, battery consumption will be higher than when [Standard] is set.
  • Page 107: Demo Mode

    1. MENU → (Setup) → [PAL/NTSC Selector] → [Enter] Note This function is provided with 1080 50i-compatible devices only. It is not provided with 1080 60i-compatible devices. The 1080 50i-compatible devices have a “50i” mark on the bottom of the product. If you insert a memory card that has previously been formatted with the PAL system, a message telling you that you must re-format the card appears.
  • Page 108: Hdmi Resolution

    [123] How to Use Changing settings Setup menu HDMI Resolution When you connect the product to a High Definition (HD) TV with HDMI terminals using an HDMI cable (sold separately), you can select HDMI Resolution to output images to the TV. 1.
  • Page 109: Usb Connection

    [125] How to Use Changing settings Setup menu USB Connection Selects the appropriate USB connection method for each computer or USB device connected to this product. 1. MENU → (Setup) → [USB Connection] → desired setting. Menu item details Auto (default setting): Establishes a Mass Storage or MTP connection automatically, depending on the computer or other USB devices to be connected.
  • Page 110: Usb Power Supply

    Menu item details Multi (default setting): Normally, use [Multi]. Single: Set [USB LUN Setting] to [Single] only if you cannot make a connection. [127] How to Use Changing settings Setup menu USB Power Supply Sets whether to supply power via the micro USB cable when the product is connected to a computer or an USB device.
  • Page 111: Daylight Savings

    Date/Time Setup Sets the date and time again. 1. MENU → (Setup) → [Date/Time Setup] → desired setting. Menu item details Daylight Savings: Selects Daylight Savings [On]/[Off]. Date/Time: Sets the date and time. Date Format: Selects the date and time display format. [129] How to Use Changing settings Setup menu...
  • Page 112: File Number

    [131] How to Use Changing settings Setup menu File Number Selects how to assign file numbers to recorded images. 1. MENU → (Setup) → [File Number] → desired setting. Menu item details Series (default setting): Even if you change the recording destination folder or change the memory card, the product continues to assign numbers to files in sequence.
  • Page 113: Folder Name

    Creates a new folder in the memory card. A new folder is created with a folder number one greater than the largest folder number currently used. Images are recorded in the newly created folder. A folder for still images and a folder for MP4 movies that have the same number are created at the same time.
  • Page 114: Display Media Info

    If image files were processed on a computer, problems may occur in the image database file. In such cases, the images on the memory card will not be played back on this product. If these problems happen, repair the file using [Recover Image DB]. 1.
  • Page 115: Playmemories Mobile

    Download and install the application PlayMemories Mobile from your smartphone’s application store. If PlayMemories Mobile is already installed on your smartphone, be sure to update it to the latest version. For details on PlayMemories Mobile, refer to the support page (http://www.sony.net/pmm/). [140] How to Use Using Wi-Fi functions...
  • Page 116: Connecting The Product To An Iphone Or Ipad

    3. Input the password that is displayed on this product. The smartphone is connected to the product. [141] How to Use Using Wi-Fi functions Connecting this product and a Smartphone Connecting the product to an iPhone or iPad 1. Select the model name of this product (DIRECT-xxxx: xxxx) on the Wi-Fi setting screen of your iPhone or iPad.
  • Page 117: Calling Up An Application Using [One-Touch(Nfc)

    2. Input the password displayed on this product. The iPhone or iPad is connected to the product. 3. Confirm that your iPhone or iPad was connected to the “SSID” shown on this product. 4. Return to the “Home” screen and launch PlayMemories Mobile. [142] How to Use Using Wi-Fi functions Connecting this product and a Smartphone...
  • Page 118: Smart Remote Embedded

    that works with the smartphone, the product and the smartphone will be connected via Wi-Fi. To use this function, register the desired application in advance. 1. MENU → (Wireless) → [One-touch(NFC)] → desired application. 2. Switch this product to shooting mode, then touch an NFC-enabled smartphone to the (N mark) on the product for 1-2 seconds.
  • Page 119 3. Check the composition of the image on the smartphone screen, and then press the shutter button (A) on the smartphone to shoot an image. Use button (B) to change settings such as [EV], [Self-Timer] and [Review Check]. Note This product shares the connection information for [Smart Remote Embedded] with a device that has permission to connect.
  • Page 120: Send To Smartphone

    The smartphone and the product are connected, and PlayMemories Mobile launches on the smartphone. Touch the smartphone to the product for 1-2 seconds until PlayMemories Mobile launches. About “NFC” NFC is a technology that enables short-range wireless communication between various devices, such as mobile phones or IC tags, etc.
  • Page 121 1. MENU → (Wireless) → [Send to Smartphone] → desired setting. If you press the (Send to Smartphone) button in playback mode, the setting screen for [Send to Smartphone] will appear. 2. If the product is ready for the transfer, the information screen appears on the product. Connect the smartphone and the product using that information.
  • Page 122: Touch Sharing

    Set [Airplane Mode] to [Off]. [146] How to Use Using Wi-Fi functions Transferring images to a Smartphone Sending images to an Android smartphone (NFC One- touch Sharing) With just one touch, you can connect this product and an NFC-enabled Android smartphone, and send an image displayed on the product screen directly to the smartphone.
  • Page 123: Send To Computer

    just a touch on the designated touch-point. NFC (Near Field Communication) is an international standard of short-range wireless communication technology. Note You can select an image size to be sent to the smartphone from [Original], [2M], or [VGA]. To change the image size, refer to the following steps. For Android smartphone Start PlayMemories Mobile, and change the image size by [Settings] →...
  • Page 124: Slideshow Settings

    If you want to transfer images to another computer, connect the product and the computer via a USB connection and follow the instructions in PlayMemories Home. [148] How to Use Using Wi-Fi functions Transferring images to a TV View on TV You can view images on a network-enabled TV by transferring them from the product without connecting the product and TV with a cable.
  • Page 125: Airplane Mode

    Select from [HD] and [4K]. The settings are effective only for BRAVIA TV which is compatible with the functions. Note You can use this function on a TV that supports DLNA renderer. You can view images on a Wi-Fi Direct-enabled TV or network-enabled TV (including cable TV).
  • Page 126: Access Point Set

    For details about the available functions and settings of your access point, see the access point operating instructions or contact the administrator of the access point. A connection may not be enabled depending on the surrounding conditions, such as the type of wall material or if there is an obstruction or poor wireless signal between the product and access point.
  • Page 127 Access points without the mark do not require a password. 4. Select [OK]. How to use the keyboard When manual character entry is required, a keyboard is displayed on the screen. 1. Input box The characters you entered are displayed. 2.
  • Page 128: Edit Device Name

    Displays the PIN code you enter into the connected device. Priority Connection: Select [On] or [Off]. IP Address Setting: Select [Auto] or [Manual]. IP Address: If you are entering the IP address manually, enter the set address. Subnet Mask/Default Gateway: When you set [IP Address Setting] to [Manual], enter the IP address to match your network environment.
  • Page 129: Reset Network Set

    SSID/PW Reset This product shares the connection information for [Send to Smartphone] and [Smart Remote Embedded] with a device that has permission to connect. If you want to change the device that is permitted to connect, reset the connection information. 1.
  • Page 130: Opening A Service Account

    Recommended computer environment For details on the recommended computer environments for downloading an application and adding functions to the product, use to the following URL: “PlayMemories Camera Apps” website (www.sony.net/pmca) [158] How to Use Adding applications to the product Installing the applications Opening a service account You can open a service account, which is required to download applications.
  • Page 131: Launching The Downloaded Application

    [160] How to Use Adding applications to the product Installing the applications Downloading applications directly to the product using the Wi-Fi function You can download applications using the Wi-Fi function without connecting to a computer. 1. MENU → (Application) → Application List → (PlayMemories Camera Apps), then follow the instructions on the screen to download applications.
  • Page 132: Uninstalling Applications

    applications or display application list only by pressing the custom key during the shooting information screen is displayed. [162] How to Use Adding applications to the product Managing the applications Uninstalling applications You can uninstall applications from this product. 1. MENU → (Application) →...
  • Page 133: Playmemories Home

    The account information for the “Sony Entertainment Network” that is registered on the product is displayed. 1. MENU → (Application) → Application List → [Application Management] → [Display Account Information]. [165] How to Use Viewing on computers Recommended computer environment...
  • Page 134: Installing Playmemories Home

    DirectX may be installed depending on your computer’s system environment. Hint For details on PlayMemories Home, refer to the Help of PlayMemories Home or the PlayMemories Home support page (http://www.sony.co.jp/pmh-se/) (English only). [168] How to Use Viewing on computers Using the software...
  • Page 135: Connecting The Product To A Computer

    For details on software for Mac computers, access the following URL: http://www.sony.co.jp/imsoft/Mac/ Wireless Auto Import “Wireless Auto Import” is required if you are using a Mac computer and want to import images to the computer using Wi-Fi function. Download “Wireless Auto Import” from the URL above, and install it on your Mac computer.
  • Page 136: Disconnecting The Product From The Computer

    Do not edit or otherwise process AVCHD movie files/folders from the connected computer. Movie files may be damaged or become unplayable. Do not delete or copy AVCHD movies on the memory card from the computer. Sony is not held liable for consequences resulting from such operations via the computer.
  • Page 137: Disc Type

    (HD) disc is created. You can play a high definition image quality (HD) disc on AVCHD format playback devices, such as a Sony Blu-ray Disc player and a PlayStation®3. You cannot play the disc on ordinary DVD players.
  • Page 138: Selecting The Disc Creation Method

    (Only for Windows) Creates a disc with high-definition image quality (HD) Writable movie format: PS, FX, FH Player: Blu-ray Disc playback devices (Sony Blu-ray Disc player, PlayStation®3, etc.) Creates a disc with high-definition image quality (HD) (AVCHD recording disc) Writable movie format: PS*, FX*, FH Player: AVCHD format playback devices (Sony Blu-ray Disc player, PlayStation®3, etc.)
  • Page 139: Creating Blu-Ray Discs

    Multi-session recordings cannot be made. To create Blu-ray Discs using PlayMemories Home, be sure to install the dedicated add-on software. For details, see the following URL: http://support.d-imaging.sony.co.jp/BDUW/ To install, your computer must be connected to the Internet. For detailed operations, see the Help of PlayMemories Home.
  • Page 140 [176] How to Use Precautions/This product Precautions Precautions Backing up memory cards Data may be corrupted in the following cases. Be sure to back up the data for protection. When the memory card is removed or the product is turned off during a read or write operation.
  • Page 141 product. If moisture condensation occurs, turn off the product and wait about an hour for the moisture to evaporate. Note that if you attempt to shoot with moisture remaining inside the lens, you will be unable to record clear images. On the functions available with the product This manual describes the functions of 1080 60i-compatible devices and 1080 50i-compatible devices.
  • Page 142: On The Internal Rechargeable Battery

    These points are normal in the manufacturing process and do not affect the images in any way. Exposing the monitor or lens to direct sunlight for long periods may cause a malfunction. Exercise caution when placing the product near a window or outdoors. Do not press against the monitor.
  • Page 143: Notes On The Battery Pack

    socket) using the AC Adaptor (supplied), and leave the product for 24 hours or more with the power off. [178] How to Use Precautions/This product Precautions Notes on the battery pack Charging the battery pack Charge the battery pack (supplied) before using the product for the first time. The charged battery pack will discharge little by little even if you do not use it.
  • Page 144 The battery pack will run down quickly if you use the flash or zoom frequently. We recommend preparing spare battery packs and taking trial shots before taking the actual shots. Do not expose the battery pack to water. The battery pack is not water-resistant. Do not leave the battery pack in extremely hot places, such as in a car or under direct sunlight.
  • Page 145: Memory Card

    The supplied AC Adaptor is dedicated to this product. Do not connect with other electronic devices. Doing so may cause a malfunction. Make sure to use a genuine Sony AC Adaptor. If the product's Charge lamp flashes while charging, remove the battery pack being charged, and then insert the same battery pack firmly back into the product.
  • Page 146 (“Memory Stick Micro” (M2) media/“Memory Stick Micro” (Mark2) media) SD card (SD memory card/SDHC memory card/SDXC memory card) microSD memory card (microSD memory card/microSDHC memory card/microSDXC memory card) “Memory Stick PRO Duo” media, “Memory Stick XC-HG Duo” media and SD cards up to 64 GB have been tested and proven to operate with this product.
  • Page 147 High temperature locations such as in a car parked under the sun Locations exposed to direct sunlight Humid locations or locations with corrosive substances present Images recorded on “Memory Stick XC-HG Duo” media, SDXC memory cards and micro SDXC memory cards cannot be imported to or played on computers or AV devices that are not compatible with exFAT when connected using a micro USB cable.
  • Page 148: Cleaning The Lens

    accidentally swallow it. [181] How to Use Precautions/This product Cleaning this product On cleaning Cleaning the lens and flash Wipe the lens and flash with a soft cloth to remove fingerprints, dust, etc. Cleaning the lens Do not use a cleaning solution containing organic solvents, such as thinner, or benzine. When cleaning the lens surface, remove dust with a commercially available blower.
  • Page 149: Number Of Still Images

    [182] How to Use Precautions/This product Number of recordable still images and recordable time of movies Number of still images The number of still images may vary depending on the shooting conditions and the memory card. Image Size]: [L: 20M] When [ Aspect Ratio] is set to [4:3]* Standard...
  • Page 150 movie files on the memory card. The recordable time may vary depending on the shooting conditions and the memory card. (h (hour), m (minute)) 60i 24M(FX) 50i 24M(FX) 2GB: 10 m 4GB: 20 m 8GB: 40 m 16GB: 1 h 30 m 32GB: 3 h 64GB: 6 h 60i 17M(FH)
  • Page 151: Plug Adaptor

    64GB: 8 h 15 m 1440×1080 12M 2GB: 15 m 4GB: 40 m 8GB: 1 h 20 m 16GB: 2 h 45 m 32GB: 5 h 30 m 64GB: 11 h 5 m VGA 3M 2GB: 1 h 10 m 4GB: 2 h 25 m 8GB: 4 h 55 m 16GB: 9 h 55 m...
  • Page 152: On Tv Color Systems

    On TV color systems To view movies shot using this product on a television, the product and television must use the same color television system. Check the TV color system for the country or region where you are using the product. NTSC system: Bahama Islands, Bolivia, Canada, Central America, Chile, Colombia, Ecuador, Jamaica, Japan, Korea, Mexico, Peru, Surinam, Taiwan, the Philippines, the U.S.A., Venezuela, etc.
  • Page 153: Avchd Format

    GPS is a system for determining geographic location by triangulating radio signals from GPS satellites. Avoid using the camera in places where radio signals are blocked or reflected, such as a shadowy place surrounded by buildings or trees, etc. Use the camera in open sky environments.
  • Page 154 The AVCHD format was developed for high-definition digital video cameras when recording an HD (High-Definition) signal using high-efficiency compression coding technology. The MPEG-4 AVC/H.264 format is used to compress video data, and the Dolby Digital or Linear PCM system is used to compress audio data. The MPEG-4 AVC/H.264 format is capable of compressing images at higher efficiency than that of the conventional image compressing format.
  • Page 155 Storage connection between the product and a computer to read licenses in the “PMHOME” - “LICENSE” folder. [190] How to Use Precautions/This product Trademarks Trademarks The following marks are registered trademarks or trademarks of Sony Corporation. , Cyber-shot, , Memory Stick, Memory Stick PRO, , Memory Stick Duo, , Memory Stick PRO Duo,...
  • Page 156: Troubleshooting

    DLNA and DLNA CERTIFIED are trademarks of Digital Living Network Alliance. " " and "PlayStation" are registered trademarks of Sony Computer Entertainment Inc. Add further enjoyment with your PlayStation 3 by downloading the application for PlayStation 3 from PlayStation Store (where available.) The application for PlayStation 3 requires PlayStation Network account and application download.
  • Page 157: You Cannot Insert The Battery Pack Into The Product

    [192] Troubleshooting Troubleshooting Battery pack and power You cannot insert the battery pack into the product. Make sure the direction of the battery pack is correct, and insert it until the lock lever is locked. [193] Troubleshooting Troubleshooting Battery pack and power You cannot turn on the product.
  • Page 158: The Battery Pack Is Not Charged

    level. This phenomenon occurs when you use the product in an extremely hot or cold location. Battery capacity decreases over time and through repeated use. If decreased usage time between charges becomes significant, it is probably time to replace it with a new one. [196] Troubleshooting Troubleshooting Battery pack and power...
  • Page 159: You Cannot Record Images

    [199] Troubleshooting Troubleshooting Shooting still images/movies You cannot record images. You are using a memory card with a write-protect switch, and the switch is set to the LOCK position. Set the switch to the record position. Check the free capacity of the memory card. You cannot record images while charging the flash.
  • Page 160: The Flash Does Not Work

    You can use only the optical zoom in the following situations: When using Smile Shutter function. [Drive Mode] is set to [Self-portrait]. [203] Troubleshooting Troubleshooting Shooting still images/movies The flash does not work. Raise the flash. You cannot use a flash in the following situations: [Anti Motion Blur], [Night Scene], [Hand-held Twilight], [Fireworks] or [High Sensitivity] in Scene Selection is selected.
  • Page 161: The Date And Time Are Recorded Incorrectly

    [206] Troubleshooting Troubleshooting Shooting still images/movies The recording date and time are not displayed on the screen. While shooting, the date and time are not displayed. They are displayed only during playback. [207] Troubleshooting Troubleshooting Shooting still images/movies The date and time are recorded incorrectly. Set the correct date and time.
  • Page 162: Dark Shadow Appears On The Image

    Noise appears in the image when you view the screen in a dark place. The product is attempting to increase the visibility of the screen by temporarily brightening the monitor under conditions of low illumination. There is no effect on the recorded image. [211] Troubleshooting Troubleshooting Shooting still images/movies...
  • Page 163: The Image Is Not Clear In The Viewfinder

    The memory card is full. Delete unnecessary images. The battery level is low. Insert a charged battery pack. [215] Troubleshooting Troubleshooting Shooting still images/movies The image is not clear in the viewfinder. Adjust the diopter scale properly using the diopter-adjustment dial. [216] Troubleshooting Troubleshooting Shooting still images/movies...
  • Page 164: The Date And Time Are Not Displayed

    The folder/file name has been changed on your computer. When an image file has been processed by a computer or when the image file was recorded using a model other than this product, playback on this product is not guaranteed. The product is in USB mode.
  • Page 165 The product may not be able to receive radio signals from GPS satellites because of obstructions. To triangulate the location information correctly, bring the product to an open area, and turn on the product again. [223] Troubleshooting Troubleshooting There is an excessive error in location information. (DSC- HX400V) The margin of error can be up to several-hundred meters depending on surrounding buildings, weak GPS signals, etc.
  • Page 166: You Cannot Send Movies To A Smartphone

    For importing movies with GPS location information to your computer, use PlayMemories Home. [226] Troubleshooting Troubleshooting Wi-Fi You cannot find the wireless access point to be connected. Wireless access points may not be displayed on the product due to signal conditions. Place the product closer to the wireless access point.
  • Page 167 [230] Troubleshooting Troubleshooting Wi-Fi [Smart Remote Embedded] or [Send to Smartphone] is canceled halfway. When the remaining battery level is low, [Smart Remote Embedded] or [Send to Smartphone] may be canceled halfway. Charge the battery pack and try again. [231] Troubleshooting Troubleshooting Wi-Fi The shooting screen for [Smart Remote Embedded] is not...
  • Page 168: You Cannot Import Images

    [233] Troubleshooting Troubleshooting Computers The computer does not recognize this product. Set [USB Connection] to [Mass Storage]. Use the micro USB cable (supplied) to connect the devices. Disconnect the USB cable, and connect it again firmly. Disconnect all equipment other than this product, the keyboard and the mouse from the USB terminals of your computer.
  • Page 169: Formatted The Memory Card By Mistake

    Use PlayMemories Home to copy images that are stored on a computer onto a memory card inserted into this product and view them on this product. [237] Troubleshooting Troubleshooting Memory cards Formatted the memory card by mistake. All the data on the memory card is deleted by formatting. You cannot restore the data. [238] Troubleshooting Troubleshooting Printing...
  • Page 170: The Lens Gets Fogged

    [240] Troubleshooting Troubleshooting Others The lens gets fogged. Moisture condensation has occurred. Turn off the product and leave it for about an hour before using it. [241] Troubleshooting Troubleshooting Others The product stops with the lens portion extended./The product turns off with the lens portion extended. Do not attempt to force lens that has stopped moving.
  • Page 171: The Product Does Not Work Properly

    If an AC-UD10/AC-UD11 AC Adaptor (sold separately) is used, disconnect the power cord. Connect the power cord and turn on the product again. If the product repeats the same error often or still does not work after trying these solutions, consult your Sony dealer or local authorized Sony service facility.
  • Page 172: Warning Messages

    A product malfunction has occurred. Initialize this product, then turn the power on again. E:94:□□ There is a malfunction when writing or deleting data. Repair is required. Contact your Sony dealer or local authorized Sony service facility. Be prepared to give all numbers in the error code beginning from the E. [247] Troubleshooting...
  • Page 173 There is something wrong in the Image Database File. Select [Setup] → [Recover Image DB]. System Error Camera Error. Turn power off then on. Remove the battery pack, and then re-insert it. If the message appears frequently, consult your Sony dealer or local authorized Sony service facility. Unable to magnify.
  • Page 174 Unable to rotate image. Images recorded with other products may not be enlarged or rotated. [248] Troubleshooting Situations this product has difficulty handling Situations this product has difficulty handling Situations this product has difficulty handling The product cannot take full advantage of some features under certain circumstances. When shooting under the following conditions, either recompose the shot or change the shooting mode, then shoot the images again.
  • Page 175 Scenes changing constantly, such as a waterfall iSweep Panorama Superior Auto...

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