Troubleshooting - Bowers & Wilkins Zeppelin Owner's Manual

Troubleshooting

No LED
No sound from any source
No sound on iPod/iPhone source only
No sound on AUX source only
AUX source takes several seconds to sound
Track up/down commands do not work
Cannot control volume from iPod/iPhone interface
Speakers menu item does not appear when
iPod/iPhone docked
Buttons on remote do not work.
Zeppelin buttons OK
If Zeppelin does not perform as expected, there
may be nothing intrinsically wrong. Check through
this table for possible remedial action.
Additional topics are covered in the Zeppelin
FAQ section of our web site:
www.bowers-wilkins.com
Power cord not properly plugged in or damaged.
(UK, Ireland or Hong Kong only) Fuse blown in fused plug of power cord.
Internal fault. Consult your dealer.
Upgrade iPod/iPhone software
Volume set to minimum
iPod/iPhone not in play mode.
Zeppelin muted.
AUX cable not properly connected or damaged.
Poor compatibility between TOSLINK™ cable and optical mini jack cable adaptor/converter.
Dirty TOSLINK™ cable ends. Clean as recommended by cable manufacturer.
Upgrade iPod/iPhone software.
Upgrade iPod/iPhone software. (Group D & E devices only)
Upgrade iPod/iPhone software. (Group D & E devices only)
Infrared receiver on Zeppelin obscured.
Battery not correctly seated.
Battery insulating tab not removed.
Battery needs replacing
Before calling for assistance first try rebooting
Zeppelin by disconnecting it from the power supply
for a minimum of 5 seconds and reconnecting.
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