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Issues
Solutions and Explanations
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The TV won't turn on
.
There is no
picture/video.
Make sure the AC power cord is securely plugged in to the wall outlet and
the TV.
Make sure the wall outlet is working
.
Try pressing the
(!)
button on the TV to make sure the problem is not the
remote.
If the TV turns on, refer to "Remote control does not work" below.
Check the cable
connections.
Remove and reconnect all cables connected
to the TV and external devices.
Set the video outputs of your external devices (Cable/Sat Box, DVD, Blu-
ray etc) to match the TV's input
connections.
For example, if an external
device's output is HDMI, it should be connected to an HDMI input on the
TV.
Make sure your connected devices are powered on.
Be sure to select the correct input
source.
Reboot the connected device by unplugging it, and then reconnecting the
device's power cable
.
---------------------
The remote control does not
Replace the remote control
batteries.
Make sure the batteries are installed
work.
with their poles(+/-) in the correct direction.
The cable/set top box remote
control doesn't turn the
TV on or off or adjust the
volume.
Clean the sensor's transmission window on the
remote.
Try pointing the remote directly at the TV from
5-6
feet
away.
Program the Cable/Set remote control to operate the TV. Refer to the
Cable/Set-Top-Box user manual for the SAMSUNG TV code.
- This TFT LED Panel uses a panel consisting of sub pixels which require sophisticated technology to
produce. There may
be,
however, a few bright or dark pixels on the screen. These pixels will have no
impact on the performance of the product.
- To keep your TV in optimum condition, upgrade to the latest software. Use the Update Now or Auto
Update functions on the TV's menu (Screen MENU >Support> Software Update> Update Now or Screen
MENU > Support> Software Update> Auto
Update).
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