Troubleshooting - SMART INSTEON Owner's Manual

TROUBLESHOOTING

Problem
Motion Sensor won't
Link to INSTEON
Responders.
Motion Sensor won't
control Linked
Responders.
The Motion Sensor LED
is flashing rapidly after
motion is detected.
The Motion Sensor LED
is not flashing upon
motion.
Motion Sensor is not
detecting motion.
When motion is sensed,
the Motion Sensor LED
is double-flashing.
If you have tried these solutions, reviewed this Owner's Manual, and still cannot resolve an issue you're having
with Motion Sensor, please call:
Motion Sensor Owner's Manual
Possible Cause
Motion Sensor may be out
of range of the Responder.
Motion Sensor may not
have power.
Motion Sensor may be out
of range of the Responder.
Motion Sensor may be in
Night-Only Mode and it is
daylight.
Motion Sensor may be in its
Automatic Off Countdown.
Motion Sensor may not
have received an
acknowledgement from one
or more Linked Responders. If the Responder is no longer available, perform a
Once the initial detection,
Motion Sensor only flashes
the LED once every 8
seconds.
Motion Sensor may not be
receiving power.
Motion Sensor may be in
Night-Only Mode and light
is detected.
Motion Sensor may be
aimed too low.
The location or Motion
Sensor may contain factors
that prohibit the unit from
working effectively.
Motion Sensor may be
issuing a low battery
warning.
SMART Tech Support
866-883-9220
Page 11 of 13
Solution
Move a dual-band INSTEON device closer to Motion
Sensor.
Install additional dual-band INSTEON devices to
strengthen the network.
Make sure the Motion Sensor LED flashes to confirm it
has power and is sensing motion. Replace the battery
if necessary.
Move a dual-band INSTEON device closer to Motion
Sensor.
Install additional dual-band INSTEON devices to
strengthen the network.
Disable Night-Only Mode. See Setting the Jumpers.
Adjust the Day/Night Threshold. See Adjusting the
Modes.
Disable the Automatic Off Countdown. See Setting the
Jumpers.
Move a dual-band INSTEON device closer to Motion
Sensor.
If the Responder is still available, Unlink it from Motion
Sensor. See Unlinking a Controlled INSTEON Device from
Motion Sensor.
factory reset. See Resetting Motion Sensor to its Factory
Default Settings.
Wait 8 seconds to see if the LED flashes. If the LED
doesn't flash, try adjusting the aim and sensitivity of
Motion Sensor. See Adjusting Aim and Sensitivity of
Motion Sensor.
Replace the battery.
Disable Night-Only Mode. See Setting the Jumpers.
Adjust the Day/Night Threshold. See Adjusting the
Modes.
Adjust the aim and sensitivity of Motion Sensor. See
Adjusting Aim and Sensitivity of Motion Sensor.
Relocate Motion Sensor. See Choosing a Location for
Motion Sensor.
Replace the battery.