Customer Service Information - Honda DB5054 Operator's Manual

CUSTOMER SERVICE INFORMATION

Your satisfaction and good will are important to your dealer and to us. Normally, any problems
concerning the product will be handled by your dealer's service department. If you have a
warranty problem that has not been handled to your satisfaction, we suggest you take the
following action :
Discuss your problem with a member of dealership management. Often complains can be
quickly resolved at that level. If the problem has already been reviewed with the Service
Manager, contact the owner of the dealership or the General Manager.
If your problem still has not been resolved to yoursatisfaction. contact the Power Equipment
Customer Service Department of American Honda Motor Co., Inc. :
W e will need the following in order to assist you :
- Your name, address and telephone number
- Product model and serial number
- Date of purchase
- Dealer name and address
- Nature of the problem
After reviewing all the facts involved. you will be advised of what action can be taken. Please bear
in mind that your problem will likely be resolved at the dealership, using the dealer's facilities,
equipment and personnel. so it is very important that your initial contact be with the dealer.
Your purchase of a Honda product is greatly appreciated by both your dealer and American
Honda Motor Company. We want to assist you in every way possible to assure your satisfaction
with your purchase.
For future reference, record your unit's model number serial number and date of purchase in the
spaces below. Refer to this information when ordering parts and when making technical or
warranty inquiries.
Model
:
Serial Number
:
Date of Purchase
:
12
Honda Power Equipment Division
Customer Service Office
4475
River Green Parkway
DuIuth, Georgia 30136
(404) 497-6400
.