Troubleshooting - Dual DCBT304U Installation & Owner's Manual

Problem
Unit will not turn on
(no power)
Unit has power
(but no sound)
Unit blows fuses
Excessive skipping
ERR FILE appears
on display
NO FILE appears
on display
Unit will not accept
a disc
NO SUPPORT appears
on display
Cause
Yellow wire not connected or incorrect
voltage Red wire not connected or
incorrect voltage
Black wire not connected
Fuse blown
Speaker wires not connected
One or more speaker wires touching
each other or touching chassis ground
Yellow or red wire touching chassis
ground
Speaker wires touching chassis ground
Incorrect fuse rating
Unit is not mounted correctly or
backstrap is not secure
Physical defect in media (CD, CD-R or
CD-RW)
Disc read error
Focus error or disc is in upside down
The WMA file is copy-protected by DRM
(Digital Rights Management)
No playable MP3/WMA files found on
the device
CD mechanism position out of
alignment
CD transit screws still in place
An invalid ID3 tag version is present
DCBT304U OPERATION

Troubleshooting

Check connections for proper
Check connection to ground
Check connections at speakers
Insulate all bare speaker wires
from each other and chassis
Use fuse with correct rating
Check mounting sleeve and
Check media for scratches
Write disc using WMA files that
Version 1.0 to 2.0 ID3 tags are
Action
voltage (11~16VDC)
Replace fuse
ground
Check for pinched wire
Check for pinched wire
backstrap support
Press eject or RESET
Press eject or RESET
are not copy-protected
Check the device for valid
MP3/WMA files
Press EJECT to reset CD
mechanism position
Remove 2 transit screws
located on top of the unit
supported.
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