Beam Iridium PotsDOCK 9555 Installation & User Manual

Suitable for the iridium 9555 portable satellite telephone
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iridium PotsDOCK 9555
Installation
& User Manual
Suitable for the Iridium 9555
Portable Satellite Telephone
Beam Communications Pty Ltd

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Summary of Contents for Beam Iridium PotsDOCK 9555

  • Page 1 PotsDOCK 9555 Installation & User Manual Suitable for the Iridium 9555 Portable Satellite Telephone Beam Communications Pty Ltd...
  • Page 2 8 Anzed Court, Mulgrave, Victoria, 3170, AUSTRALIA Information furnished by BEAM Communications Pty Ltd (BEAM) is believed to be accurate and reliable. However, no responsibility is assumed by BEAM for its use, or for any infringement of patents or other rights of third parties, which may result from its use.
  • Page 3: Beam Communications

    Defence, Mining, Construction, Forestry, Emergency Services, Relief Aid, Telemetry and Rural Telephony. Supported by a dedicated team of professionals, Beam has developed solid relationships with its peers and network of distributors worldwide. BEAM Communications Pty Ltd 8 Anzed Court, Mulgrave, Victoria, 3170, AUSTRALIA Web: www.beamcommunications.com...
  • Page 4: Conventions In This Manual

    Conventions in this Manual Warnings, cautions and notes appear throughout this manual and are represented by following conventions. WARNING / CAUTION: This symbol and associated text indicate a warning note providing information to prevent damage to equipment or personal injury. NOTE / IMPORTANT / TIP: This symbol and associated text indicate a note providing general operating information.
  • Page 5: Package Contents

    PotsDOCK 9555 Installation & User Manual Package Contents Check that your PotsDOCK 9555 package contains: ‰ 1 x PotsDOCK 9555 Docking Cradle ‰ 1 x AC/DC Power Adaptor ‰ 1 x DC Power Cable / Lead ‰ 1 x RAM Bracket ‰...
  • Page 6: Table Of Contents

    Contents BEAM Communications Conventions in this Manual Terminology Package Contents Optional Accessories Additional Information Safety Information WARNING: POTENTIALLY EXPLOSIVE ATMOSPHERES Safety – Iridium Transceiver 9555 Electronic Devices Pacemakers Other Medical Devices Vehicles Posted Facilities Aircraft For Vehicles Equipped with an Air Bag About this equipment POTSDOCK 9555 KEY FEATURES Tracking / Alert Monitoring...
  • Page 7 PotsDOCK 9555 Installation & User Manual Placing Voice Calls RJ11 POTS Phone Call – Mobile Originating RJ11 POTS Phone Call – Mobile Terminating A Bluetooth® Phone Call - Mobile Originating Bluetooth® Phone Call – Mobile Terminating Privacy Handset Use Mute & Earpiece-Jack Mode Mute functionality Ringer Selection Earpiece-Jack Mode...
  • Page 8: Safety Information

    Safety Information IMPORTANT! Please read the following information carefully before installing and using the Beam PotsDOCK 9555. Failing to follow instructions may compromise the safety of the product and may result in personal injury and/or equipment damage. Please consult your supplier if you have any further questions.
  • Page 9: Safety - Iridium Transceiver 9555

    PotsDOCK 9555 Installation & User Manual Safety – Iridium Transceiver 9555 Your 9555 handset is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. (NOTE: Refer to Iridium 9555 Phone Manual for additional Information) ◊...
  • Page 10: Electronic Devices

    Electronic Devices Most modern electronic equipment is shielded from RF signals. However, certain equipment may not be shielded against the RF signals from your wireless phone. Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six inches (6”) be maintained between a wireless phone’s antenna and a pacemaker to avoid potential interference with the pacemaker.
  • Page 11: About This Equipment

    PotsDOCK 9555 Installation & User Manual About this equipment POTSDOCK 9555 KEY FEATURES POTSDOCK CRADLE • Securely holds 9555 handset • Robust design and construction • Charges 9555 handset ready for use • Integrated antenna connection • Integrated USB connectivity POTS/RJ11 • Supports standard cordless & corded telephones (5 REN) •...
  • Page 12: Tracking / Alert Monitoring

    Tracking / Alert Monitoring PotsDOCK has an in-built GPS module that can provide simple tracking, monitoring and alert management in various land and sea based applications within various types of vehicles, vessels or fixed site locations. The GPS module provides pinpoint accuracy and enables tracking worldwide.
  • Page 13: Equipment Overview

    PotsDOCK 9555 Installation & User Manual Equipment Overview: EJECT Button 9555 Handset Antenna Plug RJ11 Port Mini USB Data 3-Button Panel Port Interface Iridium Antenna (TNC Female) GPS Antenna (SMA Female) Privacy Handset (4-pole, 3.5mm) Alert Loop (In/Out) Input Power (4-way Microfit)
  • Page 14: Installation Guidelines

    Installation Guidelines This guide outlines the process for installing the Beam PotsDOCK 9555 in conjunction with an Iridium 9555 portable handset. This kit must not be used with any other device other than the Iridium 9555 handset. ◊ Only qualified personnel should install communication equipment. If necessary, contact the vehicle manufacturer for air bag information specific to the vehicle.
  • Page 15: Guidelines For Electrical Connections

    PotsDOCK 9555 Installation & User Manual Guidelines for Electrical Connections The system is designed to operate in negative ground 9 to 32 Volt DC electrical systems only. IF using the DC cable lead: ◊ The best power connection point for the positive primary power leads is the positive terminal of the vehicle battery.
  • Page 16: Installation Procedure

    Installation Procedure Installing the PotsDOCK Cradle Install the components in the following order. More detailed instructions can be found in the sections following. Mount the PotsDOCK cradle Install the external Iridium and/or GPS antenna (ordered as extra option) Install the RJ-11 Pots telephone (optional) Install the privacy handset (ordered as extra option)
  • Page 17: Installing The Potsdock Cradle

    PotsDOCK 9555 Installation & User Manual Cradle Mounting The PotsDOCK is supplied with a universal RAM®-mount bracket that enables mounting to any flat surface (vertical or horizontal) within a vehicle, attached on a wall or on a table as required. Attached one pivot base to the rear of the PotsDOCK using the M4 screws supplied.
  • Page 18: Iridium Antenna Connection

    Iridium Antenna Connection The antenna connections exits from the rear of the PotsDOCK cradle, via the antenna loom as shown in the picture. Install Iridium antenna appropriate location (with clear sky view) and then connect it to the TNC female connector on the antenna cable coming from the rear of the PotsDOCK.
  • Page 19: Rj11 / Pots Telephone (Optional)

    PotsDOCK 9555 Installation & User Manual NOTE: Antenna should only be connected and disconnected to the GPS receiver when the PotsDOCK is not powered. Connecting the antenna after power-up can result in prolonged acquisition time. RJ11 / POTS Telephone (Optional) Any standard analogue POTS Telephone (POTS = Plain Old Telephone Service) is supported by the PotsDOCK.
  • Page 20: Privacy Handset (Optional - Extra Order)

    Privacy Handset (Optional – Extra Order) The PotsDOCK provides a 4-pole 3.5mm audio socket on the rear cable loom, for connection to the Beam privacy handset. This provides local handset function, conveniently mounted next to the PotsDOCK cradle. The Privacy Handset Kit (purchased/ordered separately) contains a mounting bracket, space plate, and fasteners.
  • Page 21: Preliminary Testing

    PotsDOCK 9555 Installation & User Manual Preliminary Testing Prepare the Iridium 9555 Handset Ensure that the 9555 Handset is running with the required compatible firmware which can be located at: www.beamcommunications.com/support/potsdock9555 Remove the rubber plug / bung / grommet from the rear of the 9555 Handset, to reveal the antenna socket hole.
  • Page 22: Wiring For A Marine Application

    B: Power from the DC Power Cable The DC power cable can be used where the mains AC power is unavailable, for example, in a vehicle. The PotsDOCK can be powered from a 9 to 32V DC power source and the vehicle battery falls well into the range. The DC power cable has three wires, RED, BLACK and YELLOW.
  • Page 23: Potsdock 9555 Usage

    PotsDOCK 9555 Installation & User Manual PotsDOCK 9555 Usage Docking & undocking your 9555 handset To dock the 9555 handset place the base of the 9555 handset into the seat of the PotsDOCK ensuring that the pins on the bottom of the 9555 handset line up with that on the seat of the PotsDOCK cradle.
  • Page 24: Call Testing

    Call Test To confirm that the PotsDOCK is working properly, you can make a call using an RJ11 analog telephone. Connect an analog telephone to the RJ11 connector at the bottom of the PotsDOCK cradle. Apply power to the cradle using the AC/DC power adaptor or the DC power cable.
  • Page 25: Bluetooth® Configuration (Optional)

    PotsDOCK 9555 Installation & User Manual Bluetooth® Configuration (Optional) PotsDOCK has an in-built Bluetooth® module for voice and data connectivity. The factory default power mode is Class 2 (at least 10 metres) low power. Bluetooth® Headset Configuration To configure/pair to a Bluetooth® headset (audio) device: Power up the PotsDOCK cradle.
  • Page 26: Operation Of The Potsdock 9555

    Operation of the PotsDOCK 9555 Starting Up Retract the antenna on the 9555 handset. Place the 9555 handset into the PotsDOCK as per instructions “Docking & Undocking” on page 25. If using the YELLOW accessory input wire, switch the vehicle ignition to ACC or ON position, The PotsDOCK and the 9555 handset will automatically power up and the PotsDOCK internal ringer will produce a power-up beep.
  • Page 27: Placing Voice Calls

    PotsDOCK 9555 Installation & User Manual Due to the increased heating effects on the 9555 handset whilst it is docked and being charged, it is ideal for the ambient temperature to be approximately 10 degrees below the 40 degreeC upper limit for the handset to charge the battery whilst docked.
  • Page 28: Rj11 Pots Phone Call - Mobile Terminating

    RJ11/POTS Phone Call – Mobile Terminating The RJ11/POTS phone will sound its ringer, according to the settings for ringer in the PDMS. Lift the RJ11/POTS phone handset (off-hook) to answer the call. Once the call is in progress, options A and B from “RJ11 POTS Phone Call –...
  • Page 29: Bluetooth® Phone Call - Mobile Terminating

    PotsDOCK 9555 Installation & User Manual Bluetooth® Phone Call – Mobile Terminating Ensure that the Bluetooth® audio headset is connected with the PotsDOCK, i.e. the Bluetooth® LED is turned on in BLUE - half intensity. Answer the incoming call by: ♦...
  • Page 30: Mute & Earpiece-Jack Mode

    Mute & Earpiece-Jack Mode Mute functionality The mute function of the PotsDOCK allows the user to mute either the RJ11, Bluetooth®, or privacy handset audio to the 9555 handset whilst docked in the PotsDOCK. During a call, Press the Mute button on the face of the PotsDOCK, a LED will illuminate at the Mute button to confirm that the PotsDOCK is muted.
  • Page 31: Earpiece-Jack Mode

    PotsDOCK 9555 Installation & User Manual Earpiece-Jack Mode The PotsDOCK allows a user to utilise a 2.5mm earpiece plugged into the right side of the 9555 handset. During a call, to enable Earpiece-Jack Mode, press and hold the Mute button for 1.5 seconds. The LED on the mute button will start flashing ORANGE to indicate...
  • Page 32: Activate Alert Mode

    The Track LED will stay off if the Tracking function is disabled. It will turn solid GREEN if all of the above conditions are satisfied. Otherwise, it will flash in GREEN if the Tracking function is enabled but no GPS fix and/or Iridium registration.
  • Page 33: Potsdock Front Panel

    PotsDOCK 9555 Installation & User Manual PotsDOCK Front Panel BUTTON BUTTON MODE LED/SOUND Out of Call: LED off. Select Ringer Tones Preview and select ringer sounds. During In-Call RJ11 or LED is when MUTE. ® Bluetooth Mute (single press) During In-Call RJ11 or LED flashes ORANGE.
  • Page 34: Data Communications

    Data Communications The PotsDOCK provides the convenience of accessing Iridium data services via the mini-USB connector located on the bottom of the cradle while the 9555 handset is docked. You should consult your service provider for full details on the availability of this service with your account. Data communication with the 9555 handset provides the following: ◊...
  • Page 35: Usb Driver Installation

    PotsDOCK 9555 Installation & User Manual USB Driver Installation The PotsDOCK 9555 USB data port requires an interface driver to be installed on the user’s computer prior to undertaking data communication. This driver supports the following operating systems: Windows 2000, Windows XP, & Windows Vista You can download the Windows driver for the PotsDOCK 9555 from http://www.beamcommunications.com/support/potsdock9555 Please note that Iridium only supplies Direct Internet 2 software for the...
  • Page 36: At Commands

    AT Commands When utilizing the USB data communication port, the PotsDOCK cannot activate AT commands that could interrupt the PotsDOCK’s synchronization with the 9555 handset. Therefore, the PotsDOCK will block or limit AT commands that could cause any adverse effects to the functional operation of the cradle.
  • Page 37: Iridium 9555 Display Definitions

    PotsDOCK 9555 Installation & User Manual Iridium 9555 Display Definitions Display Status indicators and Icons The following icons will appear in your 9555 handset display to provide you with various information about the phone’s activity. Main Screen Components Menu Components...
  • Page 38: Power-On Messages

    Power-On Messages Once your phone is powered on, you may see: MESSAGE DESCRIPTION Searching... Your phone is attempting to establish communications with the satellite network. Registering... Your phone is registering with the network. When the process is complete, you will see Registered. Check Signal Your phone is unable to establish registration with the satellite network.
  • Page 39: Assuring Quality Of Iridium Service

    PotsDOCK 9555 Installation & User Manual Assuring Quality of Iridium Service Iridium is committed to providing subscribers around the world with consistent, reliable, quality voice and data access all day, every day. The Iridium satellite system is monitored for call performance from numerous locations 24 hours a day, 7 days a week in order to achieve this.
  • Page 40: Rf Interference

    RF Interference All wireless devices, including satellite telephones, are susceptible to RF (radio frequency) interference from other electronic devices. This problem is more evident when numerous antennas and broadcasting devices are located within close proximity to each other. Symptoms of RF Interference Symptoms of RF interference often resemble those that arise when an Iridium phone is being operated with an obstructed view of the sky.
  • Page 41: Specification Summary

    PotsDOCK 9555 Installation & User Manual Specification Summary Electrical & Environmental Specifications POWER SPECIFICATIONS Rated Input 9-32V DC, 2A max AC Power Pack 90-250V AC 50-60Hz, Output 12V 45W Average Power Current Power Consumption @ 12V Watts Standby, *handset + RJ11 90mA 1.1W Transmit, handset + RJ11 0.5A Sleep Mode 25mA...
  • Page 42 GPS MODULE (INTERNAL) Receiver Type 14 tracking channels, 51 Acquiring, L1 frequency (1575.42MHz) Update rate Accuracy Position 2.5mCEP, Velocity 0.1m/s, Timing 300ns Acquisition TTFF Cold 29sec, Hot 1sec Sensitivity -161 dBm Operational Limits Altitude 18000m,Velocity 515m/s Dynamics Active Antenna Minimum gain 15 - 20dB Recommendation (to compensate signal loss in RF cable) Maximum noise figure 1.5 dB...
  • Page 43: Cradle Mounting Dimensions

    PotsDOCK 9555 Installation & User Manual Cradle Mounting Dimensions PotsDOCK Dimensions in millimeters 46.05 23.01 61.92 30.17 15.08 5.53 19.05 19.05...
  • Page 44: Trouble Shooting

    Trouble Shooting This chapter provides information to help you troubleshoot problems you may encounter while running the PotsDOCK. The 9555 handset is docked into the PotsDOCK, but the 9555 handset is not turned on and the PotsDOCK doesn’t seem to have power. Press the Ring/Mute button and you should hear a beep.
  • Page 45 PotsDOCK 9555 Installation & User Manual I am unable to make calls from the RJ11 POTS phone. A busy tone is heard from the POTS phone. Please check if the 9555 handset in the PotsDOCK is registered with the Iridium network. If not, please follow Q2 to resolve the issue. Re-cycle the power to the PotsDOCK if necessary.
  • Page 46: For Additional Product Support

    The user can save their SIM pin code into the PotsDOCK via the PDMS. Once saved, the PotsDOCK will automatically enter the pin code while the 9555 is inserted into the PotsDOCK. For additional product support: BEAM Communications Pty Ltd 8 Anzed Court, Mulgrave Victoria, 3170, AUSTRALIA Web: www.beamcommunications.com...
  • Page 47: Beam Warranty Conditions

    PotsDOCK 9555 Installation & User Manual Beam Warranty Conditions BEAM Communications gives this express warranty (along with extended warranty endorsements, where applicable) in lieu of all other warranties, express or implied, including (without limitation), warranties of merchantability and fitness for a particular purpose. This constitutes our sole warranty and obligation with regard to our products as well as the Customer’s sole remedy.
  • Page 48 WEB: www.beamcommunications.com EMAIL: info@beamcommunications.com PHONE: +61 3 8588 4500 FAX: +61 3 9560 9055 AFRICA | ASIA | AUSTRALIA | EUROPE | MIDDLE EAST | NORTH AMERICA | SOUTH AMERICA...

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