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troubleshooting
PROBLEM
Shuts off before load is dry
Lint on clothes
Garments still wrinkled after
Wrinkle-Care
Odors remain in clothing
after Refresh.
Water drips from nozzle
when Steam-Care starts
Sprayed water is not visible
during Steam-Care
INFORMATION CODES
Information codes may be displayed to help you understand what is occurring with your Dryer better.
ERROR DISPLAY
tE
HE
dE
dF
bE2
FE
2E
AE
For any codes not listed above, call 1–800–726–7864 (1–800–SAMSUNG)
34_ troubleshooting
DV5471AE-03022A-03_EN.indd Sec4:34
DV5471AE-03022A-03_EN.indd Sec4:34
SOLUTION
•
The dryer load is too small. Add more items or a few towels and
restart the cycle.
•
The dryer load is too large. Remove some items and restart the dryer.
•
Make sure the lint filter is cleaned before every load. With some loads
that produce high amounts of lint, it may be necessary to clean the
filter during the cycle.
•
Some fabrics are lint producers (for example, a fuzzy white cotton
towel) and they should be dried separately from clothes that are lint
trappers (for example, a pair of lack linen pants).
•
Divide larger loads into smaller loads for drying
•
Check pockets thoroughly before washing and drying clothes.
•
Small loads of 1 to 4 items work best.
•
Load fewer garments. Load similar-type garments.
•
Fabrics containing strong odors should be washed in a normal cycle.
•
This is steam condensation. The dripping water will stop after a short
time.
•
Sprayed water is difficult to see when the door is closed
MEANING
Clogged Lint Screen
Vent is restricted
Invalid heating Temp in running the
dryer
Running the dryer with door open
Door is not closing properly
Unit detects a button is being
pressed for over 30secs or button is
stuck
Invalid power source Frequency
Electronic Control Problem
(Over Voltage Error)
Electronic Control Problem
(Communication Error)
SOLUTION
Clean the screen or vent.
If the problem continues, call for service.
Call for service.
Close the door and then restart.
If the problem continues, call for service.
Call for service.
Make sure a button is NOT being pressed
continuously. Try restarting the cycle.
If the problem continues, call for service.
Try restarting the cycle.
If the problem continues, call for service.
Call for service.
Call for service.
2011-07-25
2011-07-25
6:03:22
6:03:22
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