Information Codes - Samsung DV9 BB5245 Series User Manual

Information codes

If the dryer fails to operate, you may see an information code on the screen. Check the table below and try
the suggestions.
Information code
Door is open
Open door & check
inside (Child Lock on)
Check filter
Check inner cover of
heat exchanger
Check drainage /
Empty the tank
tC
tC5
tC7
3C
B-PJT_DV5000B_SimpleUX_WEB_English.indd 51
Meaning
Dryer operation with the door open
Child Lock is on. Open the door and
check inside the drum.
Lint filter problem
Internal heat exchanger cover
problem
Draining malfunction
Draining pump malfunction
Frozen draining hose
Water tank full
Air temperature sensor problem
Compressor temperature sensor
problem
Check the Eva In temperature
sensor
Check the motor for operation.
Action
• Close the door and start again.
• If this continues, call for service.
• Check if Child Lock is on. If Child Lock
is on, you may get this message when
you open the door even though the
dryer is not operating.
• If Child Lock is on, turn off Child Lock
or the power.
• Check the lint filter assembly.
• If this continues, call for service.
• Check the internal heat exchanger
cover assembly.
• If this continues, call for service.
• Make sure the draining hose is not
bent or damaged.
• If the hose is frozen, wrap the hose
with a towel soaked in warm water for
approximately ten minutes to thaw
the hose.
• Empty the water tank, turn on the
dryer, and start again.
• If this continues, call for service.
• Clean the lint filter or the heat
exchanger.
• If this continues, call for service.
• Wait two to three minutes.
• Turn the power back on and start
again.
• Turn the power back on and start
again.
• If this continues, call for service.
• Try restarting the cycle.
• If this continues, call for service.
English 51
2022/7/30 14:18:46