Questions And Answers; Contact With Liquid; Service (Customer Care) - Gigaset A120 Quick Manual

Questions and answers

If you have any queries about the use of your telephone, visit our website at
www.gigaset.com/service 
for 24-hour support. The table below contains a list of common problems and possible
solutions.
Problem Cause
Nothing The handset is not switched
appears in on.
the display.
The batteries are flat.
No wireless The handset is outside the
connection range of the base station.
to the base
The handset is not regis-
station,
tered.
Base flashes in
The base station is not
the display.
turned on.
You cannot The phone cord supplied
hear a ringer/ has not been used or has
dialling tone been replaced by a new cord
from the fixed with the wrong jack connec-
line network. tions.
Error tone The system PIN you have
sounds after entered is incorrect.
system PIN
prompt.
PIN forgotten.
!

Contact with liquid

If the handset has come into contact with liquid:
1 Switch off the handset and remove the battery pack immediately.
2 Allow the liquid to drain from the handset.
3 Pat all parts dry, then place the handset with the battery compartment open and
the keypad facing down in a dry, warm place for at least 72 hours (not in a micro-
wave, oven etc.).
4 Do not switch on the handset again until it is completely dry.
When it has fully dried out, you will normally be able to use it again.
Solution
a
Press the end call key for approx.
5 seconds or place the handset in
the base station.
Charge or replace the batteries.
Move the handset closer to the base
station.
¢
Register the handset page 9.
Check the mains connector on the
¢
base station page 3.
Please always use the phone cord
supplied or ensure that the
pin connections are correct when
purchasing from a retailer: 3-4
assignment of telephone leads/
EURO CTR37.
Reset the system PIN to the default
¢
0000 page 10.
All handsets are de-registered. All
settings are reset. All lists are
deleted.
12

Service (Customer Care)

You have questions? As a Gigaset customer, you can take advantage of our compre-
hensive service offerings. You can find help quickly in this User Manual and in the
service pages of our Gigaset online portal.
Please register your phone right after purchase.
This enables us to provide you with even better service regarding questions or a
warranty claim. Your personal user account enables you to directly contact our cus-
tomer service by email.
Our representatives are available on the telephone hotlines for more advanced ques-
tions or immediate consultation.
United Kingdom
www.gigaset.com/uk/service
Service Hotline: +44 84503 18190
(local call cost charge)
Ireland
www.gigaset.com/ie/service
Service Hotline: +353 818 200 033
(6.6561 Ct./Call)
Please note that if the Gigaset product is not sold by authorised dealers in the national
territory the product may not be fully compatible with the national telephone net-
work. It is clearly specified on the box near the CE mark for which country/countries
the equipment has been developed. If the equipment is used in a manner inconsistent
with this advice or with the instructions of the manual and on the product itself, this
may have implications on the conditions for warranty or guarantee claims (repair or
exchange of product).
In order to make use of the warranty, the product purchaser is asked to submit a
receipt which proves the date of purchase (date from which the warranty period
starts) and the type of goods that have been purchased.
Authorisation
This device is intended for analogue phone lines in the UK and on the Irish network.
Country-specific requirements have been taken into consideration.
We, Gigaset Communications GmbH, declare that this device meets the essential
requirements and other relevant regulations laid down in Directive 1999/5/EC.
A copy of the Declaration of Conformity is available at this Internet address:
www.gigaset.com/docs