Whirlpool FRENCH DOOR BOTTOM MOUNT REFRIGERATOR Use & Care Manual page 35

PROBLEM POSSIBLE CAUSES
Off-taste, odor or gray Newly installed refrigerator requires flush
color in the ice or water of water system.
Recently installed or replaced plumbing
connections. New plumbing connections
can cause discolored or off-flavored ice
and water.
Using a water supply connection type
other than recommended.
The ice has been stored too long.
The water has been stored too long.
Odor from stored food has transferred to
the ice.
There are minerals (such as sulfur) in the
water.
There is a water filter installed on the
refrigerator.
The water filter needs to be replaced.
The water and ice The refrigerator is not connected to a
dispenser will not water supply or the water supply shutoff
operate properly valve is not turned on.
There is a kink in the water source line
The refrigerator has just been installed.
The water pressure to the house is not at
or above 35 psi (241 kPa).
A reverse osmosis water filtration system
is connected to your cold water supply.
The water filter may be clogged.
The water filter is installed incorrectly
The refrigerator door or freezer drawer is
not closed completely.
The refrigerator doors were recently
removed.
Ice is clogged in the ice storage bin or ice
is blocking the ice delivery chute.
TROUBLESHOOTING
SOLUTIONS
Flush the water system. See "Water and Ice Dispensers" for
water system flushing instructions.
Discard the ice and wash the ice storage bin. Flush the water
system with 3 gal. (12 L) of water. Allow 24 hours for the ice
maker to make new ice, and discard the first 3 batches of ice
produced.
It is recommended to use copper tubing or Whirlpool supply
line, Part Number 8212547RP. See "Connect to Water Line."
Discard ice. Wash ice storage bin. Allow 24 hours for ice
maker to make new ice.
Dispense at least 1 qt (1 L) of water per week to maintain a
fresh supply.
Use airtight, moisture proof packaging to store food.
A water filter may need to be installed to remove the minerals.
Gray or dark discoloration in ice may indicate that the water
filtration system needs additional flushing. Flush the water
system after installing and before using a new water filter. See
"Water and Ice Dispensers" for water filter flushing
instructions.
Replace the disposable water filter at least every 6 months or
when indicated. See "Water Filtration System."
Connect the refrigerator to the water supply and turn the water
shutoff valve fully open.
A kink in the water line can reduce water flow from the water
dispenser and result in hollow or irregular shaped ice.
Straighten the water source line.
Flush and fill the water system. See "Water and Ice
Dispensers."
The water pressure to the house determines the flow from the
dispenser. See "Water Supply Requirements."
A reverse osmosis water filtration system can decrease water
pressure. See "Water Supply Requirements."
Remove the water filter and operate dispenser. If water flow
increases, your filter is clogged and needs to be replaced. See
"Water Filtration System."
Remove the water filter and reinstall. See "Water Filtration
System."
Close the door or drawer firmly. If it does not close completely,
see "The doors will not close completely."
Make sure the water dispenser wire/tube assembly has been
properly reconnected at the top of the refrigerator door.
See "Refrigerator Doors and Drawer."
Remove the ice clogging the storage bin and delivery chute,
using a plastic utensil if necessary. Clean the ice delivery chute
and the bottom of the ice storage bin using a warm, damp
cloth, then dry both thoroughly. To avoid clogging and to
maintain a fresh supply of ice, empty the storage bin and clean
both the storage bin and delivery chute every 2 weeks.
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