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• Make sure that all connections are correct and secure.
Sometimes a cable may appear to be connected but it may
not be pressed in all the way.
• Make sure that the wireless receiver batteries are installed
correctly. See "Installing the wireless receiver batteries" on
page 11.
• Make sure that the wireless receiver batteries do not need
replacing.
• Make sure that the microphone isn't plugged into the Line
In port (or vice versa).
• Make sure the headphone jack is pushed all the way into the
port.
• If you're using an Xbox 360
• Make sure the wireless receiver is connected to the
Xbox 360 controller using the supplied chat cable. On the
wireless receiver, press firmly, so no part of the silver jack
is showing. This tight connection helps to make sure the
cable does not fall out during gaming.
• Try a different Xbox controller.
• Try recording a message to a friend by selecting My
Friends, Send a Message, then Add Voice. If you can
hear yourself, the chat problem could be a game issue, a
problem on the recipients end, or some other variable
not related to the headset.
• Try testing the microphone by connecting the headset to a
smart phone and make a test call or record a memo. If you
can hear yourself, the chat problem could be a game issue, a
problem on the recipients end, or some other variable not
related to the headset.
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