Troubleshooting Table - Toshiba 19DV665DB Owner's Manual

Lcd tv/dvd combination

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Table Of Contents

Table of Contents

Please check the following list before requesting service.

Symptom

No picture, no sound

No reception

The TV switches off with

missing antenna input signal

The "Channel" menu cannot be

accessed in the Main Menu

screen.

Wrong Colours

There is sound but no picture

when viewing a DVB (digital)

channel

Blocky image or image stops

intermittently.

Some digital channels cannot

be viewed.

"Database empty" message

appears on the screen.

DVD

The playback picture has

occasional distortion.

The unit does not start playback. No disc is inserted. Insert a disc.

appears on the screen.

• The LCD panel contained in this TV is manufactured using an extremely high level of precision technology, however there

may be an occasional non-active pixel that may appear on the screen as a fixed point of blue, green or red. Please note that

this does not affect the performance of your product.

• This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property

rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other

limited viewing uses only unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited.

• Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby

Laboratories.

•

is a trademark of DVD Format/Logo Licensing Corporation.

• Manufactured under license under U.S. Patent #: 5,451,942 & other U.S. and worldwide patents issued & pending.

• Unauthorized recording of copyrighted television programmes, films, video cassettes and other materials may infringe

the rights of copyright owners and be contrary to copyright laws.

• DivX

is a registered trademark of DivX, Inc., and is used under license.

• MPEG Layer-3 audio coding technology licensed from Fraunhofer IIS and Thomson.

Possible solution

Switch on the set.

Check that the mains power outlet is properly connected.

Select appropriate input mode.

Unplug unit for 1 minute, then plug it back in.

Have you tuned in the TV stations?

Connect the antenna.

Make sure the set is ON and not in Standby mode

This is normal.

15 minutes after the antenna signal has disappeared, the set will change to

standby mode.

The unit is set to AV1/2 (19/22 inch) or AV1/2/3 (26 inch) mode.

Colour and Brightness errors can occur when the viewing angle/ambient air

temperature (see technical specifications) are exceeded.

Some channel offers audio content only.

Check all antenna connections.

Move the antenna away from areas of possible interference.

Try using an antenna booster.

Contact the service provider to subscribe.

Check all antenna connections and try auto tuning again.

The disc is dirty. Eject the disc and clean it.

Some times a small amount of picture distortion may appear. This is not a

malfunction.

An unplayable disc is inserted. Insert a playable disc (Check the disc type and

colour system).

Place the disc in the disc slot with the label side facing forward.

The disc is dirty. Clean the disc.

Cancel the parental lock function or change the parental lock level.

The function is prohibited with the unit or the disc.