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Supermicro X9QR7-TF+ User Manual

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X9QR7-TF+
X9QRi-F+
USER'S MANUAL
Revision 1.1a

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Summary of Contents for Supermicro X9QR7-TF+

  • Page 1 X9QR7-TF+ X9QRi-F+ USER’S MANUAL Revision 1.1a...
  • Page 2 This product, including software and docu- mentation, is the property of Supermicro and/or its licensors, and is supplied only under a license. Any use or reproduction of this product is not allowed, except as expressly permitted by the terms of said license.

  • Page 3: About This Motherboard

    Manageability Engine (ME), Rapid Storage Technology, Digital Media Interface (DMI), PCI-E Gen. 3.0 and 1600 MHz DDR3 memory. These features will greatly enhance system performance. This motherboard is ideal for HPC/Cluster/Database server platforms. Please refer to our Website (http://www.supermicro.com) for CPU and memory support updates. Manual Organization Chapter 1 describes the features, specifications and performance of the mother- board, and provides detailed information about the Intel C602 chipset.

  • Page 4: Conventions Used In The Manual

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual Conventions Used in the Manual Pay special attention to the following symbols for proper system installation and to prevent damage to the system or injury to yourself: Warning: Important information given to ensure proper system installation or to prevent damage to the components Note: Additional information given to differentiate between various models or important instructions provided for correct system setup.

  • Page 5: Contacting Supermicro

    Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Web Site: www.supermicro.com Europe Address: Super Micro Computer B.V. Het Sterrenbeeld 28, 5215 ML...

  • Page 6: Table Of Contents

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual Table of Contents Preface Chapter 1 Overview Overview ......................1-1 Processor and Chipset Overview..............1-11 Special Features ................... 1-12 PC Health Monitoring ..................1-12 ACPI Features ....................1-13 Power Supply ....................1-13 Super I/O ....................... 1-14 Advanced Power Management ..............1-14 Intel Intelligent Power Node Manager (IPNM) ..........
  • Page 7 Table of Contents Front Control Panel Pin Definitions............... 2-23 NMI Button ....................2-23 Power LED ....................2-23 HDD LED ....................2-24 NIC1/NIC2 LED Indicators ............... 2-24 Overheat (OH)/Fan Fail/PWR Fail/UID LED ..........2-25 Power Fail LED ..................2-25 Reset Button ................... 2-26 Power Button ...................
  • Page 8 X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual Chapter 3 Troubleshooting Troubleshooting Procedures ................3-1 Technical Support Procedures ................ 3-5 Battery Removal and Installation ..............3-6 Frequently Asked Questions ................3-7 Returning Merchandise for Service..............3-8 Chapter 4 BIOS Introduction ...................... 4-1 Main Setup ...................... 4-2 Advanced Setup Configurations..............

  • Page 9: Chapter 1 Overview

    Checklist Congratulations on purchasing your computer motherboard from an acknowledged leader in the industry. Supermicro boards are designed with the utmost attention to detail to provide you with the highest standards in quality and performance. Please check that the following items have all been included with your motherboard.
  • Page 10 X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual Motherboard Image Note: All graphics shown in this manual were based upon the latest PCB Revision available at the time of publishing of the manual. The motherboard you've received may or may not look exactly the same as the graphics shown in this manual.

  • Page 11: Motherboard Layout

    Rev. 1.02A UFBMC1 CPU4 CPU3 CPU1 CPU1 CLPD CPU2 CPU1 JPW5 CPU1 CPU1 LS2E1 JPW4 JPW3 JPW2 JPW1 JPI2C1 SAS CTRL FAN6 FAN5 J3 J2 JOH1 Note: For the latest CPU/Memory updates, please refer to our Website at http://www.supermicro.com/products/motherboard/ for details.
  • Page 12 X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual X9QR7-TF+/X9QRi-F+ Quick Reference USB0/1 COM1 FAN10 LAN2 LAN1 USB2/3 LAN CTRL BMC CTRL IPMI_LAN X9QR7-TF+/X9QRi-F+ Rev. 1.02A UFBMC1 CPU4 CPU3 CPU1 CPU1 CLPD CPU1 CPU2 JPW5 CPU1 CPU1 LS2E1 JPW4 JPW3 JPW2 JPW1 JPI2C1 SAS CTRL FAN6 FAN5 J3 J2...
  • Page 13 Chapter 1: Overview X9QR7-TF+/X9QRi-F+ Jumpers Jumper Description Default Setting JBT1 Clear CMOS See Chapter 2 JPB1 BMC Enabled Pins 1-2 (Enabled) JPG1 VGA Enabled Pins 1-2 (Enabled) JPME1 Management Engine (ME) Pins 1-2 (Normal) Recovery Mode JPME2 Management Engine (ME) Pins 1-2 (Normal) Manufacture Mode JPRST1...
  • Page 14 X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual (CPU4)Slot2/ PCI-Express 3.0 x16 Slots (CPU1) Slot4 SWUID UID (Unit Identification) Switch T-SGPIO1/2 Serial_Link General Purpose I/O Headers (JP4/JP5) USB 0/1, 2/3 Back Panel USB 0/1, 2/3 Ports (JUSB0_1, JUSB2_3) USB 4 Type A USB Connector (JUSB4) for Front Access USB 5 Front Accessible USB Header USB 6/7...

  • Page 15: Motherboard Features

    Chapter 1: Overview Motherboard Features • Quad Intel Intel E5-4600 Series (Socket R-LGA ® 2011) processors; each processor supports four full- width Intel QuickPath Interconnect (QPI) links (with support of up to 25.6 GT/s per QPI link and with Data Transfer Rate of up to 8.0 GT/s per direction) Note: To fully utilize all functionality and fea- tures offered by this quad motherboard, be sure to install four CPUs on the motherboard.

  • Page 16: Peripheral Devices

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual SAS Connections (X9QR7-TF+ Only) • SAS3.0 Ports SAS 0~3 (JS1), SAS 4~7 (JS2) • RAID Support RAID 0, 1, 5, 6, 10, 50, 60 IPMI 2.0 • IPMI 2.0 supported by the WPCM450R BMC Serial (COM) Port •...
  • Page 17 SuperoDoctor® 5, Watch Dog, NMI • Chassis Intrusion Header and Detection • Dimensions 16.79" (L) x 16.40" (W) (426.47 mm x 416.56 mm) Note: For IPMI Configuration Instructions, please refer to the Embedded IPMI Configuration User's Guide available @ http://www.supermicro.com/ support/manuals/.

  • Page 18: System Block Diagram

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual 10Gbit/1G/1000BaseT RJ45 TX LAN Twinville DDR3-DMM DDR3-DMM DDR3-DMM DDR3-DMM DDR3-DMM DDR3-DMM 1066/1333/1600 1066/1333/1600 Dual 10GbE 1066/1333/1600 1066/1333/1600 1066/1333/1600 1066/1333/1600 10Gbit/1G/1000BaseT RJ45 DDR3-DMM DDR3-DMM DDR3-DMM DDR3-DMM TX LAN DDR3-DMM DDR3-DMM 1066/1333/1600 1066/1333/1600 1066/1333/1600 1066/1333/1600 1066/1333/1600 1066/1333/1600 DDR3-DMM DDR3-DMM 1066/1333/1600 1066/1333/1600...

  • Page 19: Processor And Chipset Overview

    Chapter 1: Overview Processor and Chipset Overview Built upon the functionality and the capability of Intel (Socket R) processors and the C602chipset, the X9QR7-TF+/X9QRi-F+ motherboard provides the perfor- mance and feature sets required for quad_processor-based HPC/Cluster/Database servers. With support of Intel QuickPath interconnect (QPI) Technology, the X9QR7-TF+/ X9QRi-F+ offers point-to-point serial interconnect interface with a transfer speed of up to 8.0 GT/s, providing superb system performance.

  • Page 20: Special Features

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual Special Features Recovery from AC Power Loss The Basic I/O System (BIOS) provides a setting that determines how the system will respond when AC power is lost and then restored to the system. You can choose for the system to remain powered off (in which case you must press the power switch to turn it back on), or for it to automatically return to the power-on state.

  • Page 21: Acpi Features

    Chapter 1: Overview to provide you with warnings when the system temperature, CPU temperatures, voltages, and fan speeds go beyond a predefined range. ACPI Features ACPI stands for Advanced Configuration and Power Interface. The ACPI specifica- tion defines a flexible and abstract hardware interface that provides a standard way to integrate power management features throughout a PC system, including its hardware, operating system and application software.

  • Page 22: Super I/O

    • Use a power supply that supports PMBus 1.1 or 1.2. • Install the NMView software in your system. NMView is optional and can be purchased from Supermicro. Intel Intelligent Power Node Manager (IPNM) ® The Intel Intelligent Power Node Manager (IPNM) provides your system with ®...

  • Page 23: Management Engine (Me)

    Chapter 1: Overview Management Engine (ME) The Management Engine, which is an ARC controller embedded in the PCH, pro- vides Server Platform Services (SPS) to your system. The services provided by SPS are different from those provided by the ME on client platforms. Overview of the Nuvoton WPCM450 Controller The Nuvoton WPCM450R Controller, a Baseboard Management Controller (BMC), supports 2D/VGA-compatible Graphic Cores with PCI interface, creating multi-media...
  • Page 24 X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual • Event Log • X-Bus parallel interface for I/O expansion • Multiple ADC inputs, Analog and Digital Video outputs • SPI Flash Host BIOS and firmware bootstrap program supported • Reduced Media Independent Interface (RMII) • OS (Operating System) Independency •...

  • Page 25: Chapter 2 Installation

    The following statements are industry-standard warnings, provided to warn the user of situations which have the potential for bodily injury. Should you have questions or experience difficulty, contact Supermicro's Technical Support department for assis- tance. Only certified technicians should attempt to install or configure components.
  • Page 26 X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual Attention Danger d'explosion si la pile n'est pas remplacée correctement. Ne la remplacer que par une pile de type semblable ou équivalent, recommandée par le fabricant. Jeter les piles usagées conformément aux instructions du fabricant. ¡Advertencia! Existe peligro de explosión si la batería se reemplaza de manera incorrecta.

  • Page 27: Product Disposal

    Chapter 2: Installation Product Disposal Warning! Ultimate disposal of this product should be handled according to all national laws and regulations. 製品の廃棄 この製品を廃棄処分する場合、 国の関係する全ての法律 ・ 条例に従い処理する必要が あります。 警告 本产品的废弃处理应根据所有国家的法律和规章进行。 警告 本產品的廢棄處理應根據所有國家的法律和規章進行。 Warnung Die Entsorgung dieses Produkts sollte gemäß allen Bestimmungen und Gesetzen des Landes erfolgen.

  • Page 28: Static-Sensitive Devices

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual ‫القىانين واللىائح الىطنية‬ ‫جميع‬ ‫وفقا ل‬ ‫ينبغي التعامل معه‬ ‫هذا المنتج‬ ‫من‬ ‫التخلص النهائي‬ ‫عند‬ 경고! 이 제품은 해당 국가의 관련 법규 및 규정에 따라 폐기되어야 합니다. Waarschuwing De uiteindelijke verwijdering van dit product dient te geschieden in overeenstemming met alle nationale wetten en reglementen.

  • Page 29: Processor And Heatsink Installation

    CPU socket cap is in place and none of the socket pins are bent; otherwise, contact your retailer immediately. • Refer to the Supermicro website for updates on CPU support. Installing the LGA2011 Processor 1. There are two load levers on the LGA2011 socket. To open the socket cover, first press and release the load lever labeled 'Open 1st'.
  • Page 30 X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual 2. Press the second load lever labeled 'Close 1st' to release the load plate that covers the CPU socket from its locking position. Pull the lever away Press down on the load from the socket lever labeled 'Close 1st' 3.
  • Page 31 Chapter 2: Installation 1. Use your index fingers to loosen the lever and open the load plate. 2. Use your thumb and index finger to hold the CPU on its edges. Align the CPU keys, which are semi-circle cutouts, against the socket keys. Socket Keys CPU Keys 3.
  • Page 32 X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual 4. With the CPU inside the socket, inspect the four corners of the CPU to make sure that the CPU is properly installed. 5. Close the load plate with the CPU inside the socket. Lock the lever labeled 'Close 1st' first, then lock the lever labeled 'Open 1st' second.

  • Page 33: Installing A Passive Cpu Heatsink

    Chapter 2: Installation Installing a Passive CPU Heatsink 1. Do not apply any thermal grease to the heatsink or the CPU die -- the re- quired amount has already been applied. 2. Place the heatsink on top of the CPU so that the four mounting holes are aligned with those on the Motherboard's and the Heatsink Bracket under- neath.

  • Page 34: Removing The Heatsink

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual Removing the Heatsink Warning: We do not recommend that the CPU or the heatsink be removed. However, if you do need to uninstall the heatsink, please follow the instructions below to uninstall the heatsink to prevent damage done to the CPU or the CPU socket. 1.

  • Page 35: Installing And Removing The Memory Modules

    Chapter 2: Installation Installing and Removing the Memory Modules Note: Check Supermicro's Website for recommended memory modules. CAUTION Exercise extreme care when installing or removing DIMM modules to prevent any possible damage. Installing & Removing DIMMs 1. Insert the desired number of DIMMs into the memory slots, starting with P1- DIMM #1A.
  • Page 36 1600 MHz memory in 32 DIMM slots. These RDIMMs run at 800/1066/1333/1600 MHz. For the latest memory updates, please refer to our Website a at http://www. supermicro.com/products/motherboard. Processor & Memory Module Population Configuration For memory to work properly, follow the tables below for memory installation.
  • Page 37 1333 1333 1333 Note: For detailed information on memory support and updates, please refer to the SMC Recommended Memory List posted on our website at http://www.supermicro.com/support/resources/mem.cfm. Populating RDIMM (ECC) Memory Modules Intel E5-4600 Series Processor RDIMM Memory Support Ranks Memory Capacity...
  • Page 38 1333 1333 Note: For detailed information on memory support and updates, please refer to the SMC Recommended Memory List posted on our website at http://www.supermicro. com/support/resources/mem.cfm. Other Important Notes and Restrictions • For the memory modules to work properly, please install DIMM modules of the same type, same speed and same operating frequency on the motherboard.

  • Page 39: Motherboard Installation

    Chapter 2: Installation Motherboard Installation All motherboards have standard mounting holes to fit different types of chassis. Make sure that the locations of all the mounting holes for both motherboard and chassis match. Although a chassis may have both plastic and metal mounting fas- teners, metal ones are highly recommended because they ground the motherboard to the chassis.

  • Page 40: Installing The Motherboard

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual Installing the Motherboard 1. Install the I/O shield into the chassis. 2. Locate the mounting holes on the motherboard. 3. Locate the matching mounting holes on the chassis. Align the mounting holes on the motherboard against the mounting holes on the chassis. 4.

  • Page 41: Control Panel Connectors And I/O Ports

    Chapter 2: Installation Control Panel Connectors and I/O Ports The I/O ports are color coded in conformance with the PC 99 specification. See the picture below for the colors and locations of the various I/O ports. Back Panel Connectors and I/O Ports USB0/1 COM1 FAN10...

  • Page 42: Serial Ports

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual Serial Ports Serial COM) Ports Pin Definitions Two COM connections (COM1 & Pin # Definition Pin # Definition COM2) are located on the mother- board. COM1 is located on the Back- plane I/O panel. COM2, located close to PCI-E Slot1, provides front access support.

  • Page 43: Universal Serial Bus (Usb)

    Chapter 2: Installation Universal Serial Bus (USB) Backplane Accessible USB Type A USB Connectors (USB4) Four Universal Serial Bus ports (USB Pin Definitions Pin Definitions 0/1, USB 2/3) are located on the I/O USB 0/2 USB 1/3 Pin# Definition Pin # Definition Pin # Definition back panel.

  • Page 44: Ethernet Ports

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual Ethernet Ports LAN Ports Pin Definition Two Gigabit Ethernet ports (LAN1, Pin# Definition LAN2) are located on the I/O back- P2V5SB SGND plane on the motherboard. In addition, TD0+ Act LED an IPMI_Dedicated LAN is located TD0- P3V3SB above USB 0/1 ports on the backplane...

  • Page 45: Unit Identifier Switch

    Chapter 2: Installation Unit Identifier Switch UID Switch A Unit Identifier Switch (SWUID) and two Pin# Definition LED Indicators are located on the mother- Ground board. The UID Switch is located next to the Ground LAN ports on the backplane. The Rear UID Button In LED (LEDUID1) is located next to the UID Ground...

  • Page 46: Front Control Panel

    These connectors are designed specifically for use with Supermicro's server chassis. See the figure below for the descriptions of the various control panel buttons and LED indicators. Refer to the following section for descriptions and pin definitions.

  • Page 47: Front Control Panel Pin Definitions

    Chapter 2: Installation Front Control Panel Pin Definitions NMI Button NMI Button Pin Definitions (JF1) The non-maskable interrupt button Pin# Definition header is located on pins 19 and 20 Control of JF1. Refer to the table on the right Ground for pin definitions.

  • Page 48: Hdd Led

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual HDD LED HDD LED Pin Definitions (JF1) The HDD LED connection is located Pin# Definition on pins 13 and 14 of JF1. Attach a 3.3V Standby cable here to indicate HDD activ- HDD Active ity. See the table on the right for pin definitions.

  • Page 49: Overheat (Oh)/Fan Fail/Pwr Fail/Uid Led

    Chapter 2: Installation Overheat (OH)/Fan Fail/PWR Fail/ OH/Fan Fail/ PWR Fail/Blue_UID UID LED LED Pin Definitions (JF1) Pin# Definition Connect an LED cable to pins 7 and Red_LED-Cathode/OH/Fan Fail/ 8 of Front Control Panel to use the Power Fail5.5V.SB Overheat/Fan Fail/Power Fail and Blue_UID LED UID LED connections.

  • Page 50: Reset Button

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual Reset Button Reset Button Pin Definitions (JF1) The Reset Button connection is located Pin# Definition on pins 3 and 4 of JF1. Attach it to a Reset hardware reset switch on the computer Ground case. Refer to the table on the right for pin definitions.

  • Page 51: Connecting Cables

    Chapter 2: Installation Connecting Cables ATX Power 24-pin Connector Pin Definitions Pin# Definition Pin # Definition Power Connectors +3.3V +3.3V -12V +3.3V A 24-pin main power supply connector(JPW1) and four 8-pin CPU PWR connectors PS_ON (JPW2/3/4/5) are located on the mother- board.

  • Page 52: Fan Headers

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual Fan Headers Fan Header Pin Definitions This motherboard has eight system/CPU Pin# Definition fan headers (Fan 1~Fan 10) on the moth- Ground erboard. All these 4-pin fans headers are +12V backward compatible with the traditional Tachometer 3-pin fans.

  • Page 53: Internal Speaker

    Chapter 2: Installation Internal Speaker Internal Buzzer Pin Definition The Internal Speaker, located at Pin# Definitions LS2E1, can be used to provide audi- Pin 1 Pos. (+) Beep In ble indications for various beep codes. Pin 2 Neg. (-) Alarm See the table on the right for pin defini- Speaker tions.

  • Page 54: Overheat Led/Fan Fail

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual Overheat LED/Fan Fail Overheat LED Pin Definitions The JOH1 header is used to connect Pin# Definition an LED indicator to provide warnings 5vDC of chassis overheating and fan failure. OH Active This LED will blink when a fan failure OH/Fan Fail LED occurs.

  • Page 55: Power Smb (I 2 C) Connector

    Chapter 2: Installation Power SMB (I C) Connector PWR SMB Pin Definitions Power System Management Bus (I Pin# Definition Connector (JPI C1) monitors power Clock supply, fan and system temperatures. Data See the table on the right for pin PWR Fail definitions.

  • Page 56: T-Sgpio1/2 Headers

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual T-SGPIO1/2 Headers T-SGPIO Pin Definitions Two SGPIO (Serial-Link General Pin# Definition Definition Purpose Input/Output) headers (T- SGPIO1/2) are located (JP4/JP5) on Ground Data the motherboard. These headers sup- Load Ground port Serial_Link interface for onboard Clock SATA connections.

  • Page 57: Jumper Settings

    Chapter 2: Installation Jumper Settings Explanation of Jumpers Connector Pins To modify the operation of the mother- board, jumpers can be used to choose between optional settings. Jumpers create Jumper shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board.

  • Page 58: Cmos Clear

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual CMOS Clear JBT1 is used to clear CMOS. Instead of pins, this "jumper" consists of contact pads to prevent accidental clearing of CMOS. To clear CMOS, use a metal object such as a small screwdriver to touch both pads at the same time to short the connec- tion.

  • Page 59: Vga Enable

    Chapter 2: Installation VGA Enable VGA Enable Jumper Settings Jumper JPG1 allows the user to enable Jumper Setting Definition the onboard VGA connector. The default Enabled (Default) setting is 1-2 to enable the connection. Disabled See the table on the right for jumper settings.

  • Page 60: Management Engine (Me) Recovery

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual Management Engine (ME) Recovery ME Recovery Jumper Settings Use Jumper JPME1 to select ME Firm- Jumper Setting Definition ware Recovery mode, which will limit Normal (Default) resource allocation for essential system ME Recovery operation only in order to maintain nor- mal power operation and management.

  • Page 61: Sas Enable

    Chapter 2: Installation SAS Enable SAS Support Enable Jumper Settings JPS1 allows the user to enable SAS sup- Jumper Setting Definition port to enhance system performance. Pins 1/2 SAS Enabled (Default) See the table on the right for jumper Pins 2/3 SAS Disabled settings.

  • Page 62: Onboard Led Indicators

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual Onboard LED Indicators GLAN LEDs Link Speed LED Activity LED There are two GLAN ports on the moth- erboard. Each Gigabit Ethernet LAN port Rear View (when facing the rear side of the chassis) has two LEDs. The Yellow LED on the GLAN Activity Indicator (Right) right indicates connection and activity.

  • Page 63: Bmc Heartbeat Led

    Chapter 2: Installation BMC Heartbeat LED BMC Heartbeat LED Status A BMC Heartbeat LED is located at DS1 Color/State Definition on the motherboard. When DS1 is blink- Green: BMC: Normal ing, BMC functions normally. See the Blinking table at right for more information. Unit Identification Switch/LED UID LED (LEDUID1) Status...

  • Page 64: 2-10 Serial Ata Connections

    LSI 2208 SAS Controller. See the table on the right for pin definitions. Note: For more information on SATA HostRAID configuration, please refer to the Intel SATA HostRAID User's Guide posted on our Website @ http:// www.supermicro.com.. A. I-SATA0 (SATA 3.0) USB0/1 COM1...

  • Page 65: Chapter 3 Troubleshooting

    Chapter 3: Troubleshooting Chapter 3 Troubleshooting Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/or ‘Returning Merchandise for Service’ section(s) in this chapter. Note: Always disconnect the power cord before adding, changing or installing any hardware components.

  • Page 66: System Boot Failure

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual No Video 1. If the power is on, but you have no video, remove all the add-on cards and cables. 2. Use the speaker to determine if any beep codes exist. Refer to Appendix A for details on beep codes. System Boot Failure If the system does not display POST or does not respond after the power is turned on, check the following:...

  • Page 67: Memory Errors

    2. Memory support: Make sure that the memory modules are supported by test- ing the modules using memtest86 or a similar utility. Note: Refer to the product page on our website http://www.supermicro. com for memory and CPU support and updates.
  • Page 68 X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual 4. System cooling: Check system cooling to make sure that all heatsink fans, and CPU/system fans, etc., work properly. Check Hardware Monitoring set- tings in the BIOS to make sure that the CPU and System temperatures are within the normal range.

  • Page 69: Technical Support Procedures

    Technical Support Procedures Before contacting Technical Support, please take the following steps. Also, please note that as a motherboard manufacturer, Supermicro also sells motherboards through its channels, so it is best to first check with your distributor or reseller for troubleshooting services.

  • Page 70: Battery Removal And Installation

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual Battery Removal and Installation Battery Removal To remove the onboard battery, follow the steps below: 1. Power off your system and unplug your power cable. 2. Locate the onboard battery as shown below. 3. Using a tool such as a pen or a small screwdriver, push the battery lock out- wards to unlock it.

  • Page 71: Frequently Asked Questions

    Note : The SPI BIOS chip used on this motherboard cannot be removed. Send your motherboard back to our RMA Department at Supermicro for repair. For BIOS Recovery instructions, please refer to the AMI BIOS Recovery Instructions posted at http://www.supermicro.com.

  • Page 72: Returning Merchandise For Service

    Shipping and handling charges will be applied for all orders that must be mailed when service is complete. For faster service, You can also request a RMA authorization online (http://www.supermicro.com). This warranty only covers normal consumer use and does not cover damages in- curred in shipping or from failure due to the alternation, misuse, abuse or improper maintenance of products.

  • Page 73: Chapter 4 Bios

    Chapter 4: AMI BIOS Chapter 4 BIOS Introduction This chapter describes the AMI BIOS setup utility for the X9QR7-TF+/X9QRi-F+. It also provides the instructions on how to navigate the AMI BIOS setup utility screens. The AMI ROM BIOS is stored in a Flash EEPROM and can be easily updated. Starting BIOS Setup Utility To enter the AMI BIOS setup utility screens, press the <Del>...

  • Page 74: Main Setup

    <Delete> at the appropriate time during system boot. Note: For AMI UEFI BIOS Recovery, please refer to the UEFI BIOS Re- covery User Guide posted @http://www.supermicro.com/support/manuals/. Starting the Setup Utility Normally, the only visible Power-On Self-Test (POST) routine is the memory test.
  • Page 75 This item displays the system date in Day MM/DD/YY format (e.g. Wed 10/12/2012). System Time This item displays the system time in HH:MM:SS format (e.g. 15:32:52). Supermicro X9QR7-TF+/X9QRi-F+ Version This item displays the SMC version of the BIOS ROM used in this system.

  • Page 76: Advanced Setup Configurations

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual Advanced Setup Configurations Use the arrow keys to select Advanced setup and press <Enter> to access the following submenu items. Boot Features Quiet Boot This feature allows the user to select bootup screen display between POST mes- sages and the OEM logo.

  • Page 77: Power Configuration

    Chapter 4: AMI BIOS Interrupt 19 Capture Interrupt 19 is the software interrupt that handles the boot disk function. When this item is set to Immediate, the ROM BIOS of the host adaptors will immediately "capture" Interrupt 19 at bootup and allow the drives that are attached to these host adaptors to function as bootable disks.
  • Page 78 X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual • Microcode Patch • CPU Stepping • Maximum CPU Speed • Minimum CPU Speed • Processor Cores • Intel HT (Hyper-Threading) Technology • Intel VT-x Technology • Intel SMX Technology • L1 Data Cache • L1 Code Cache •...
  • Page 79 Chapter 4: AMI BIOS Limit CPUID Maximum This feature allows the user to set the maximum CPU ID value. Enable this function to boot the legacy operating systems that cannot support processors with extended CPUID functions. The options are Enabled and Disabled (for the Windows OS). Execute-Disable Bit (Available if supported by the OS &...

  • Page 80: Cpu Power Management Configuration

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual tions, creating multiple "virtual" systems in one physical computer. The options are Enabled and Disabled. Note: If there is any change to this setting, you will need to power off and restart the system for the change to take effect. Please refer to Intel’s website for detailed information.) ...
  • Page 81 Chapter 4: AMI BIOS CPU C7 Report (Available when Power Technology is set to Custom) Select Enabled to allow the BIOS to report the CPU C7 State (ACPI C3) to the operating system. CPU C7 State is a processor-specific low C-State. The options are Enabled and Disabled.

  • Page 82: Chipset Configuration

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual Chipset Configuration North Bridge This feature allows the user to configure the settings for the Intel North Bridge. Integrated IO Configuration Intel VT-d Select Enabled to enable Intel Virtualization Technology support for Direct I/O VT-d by reporting the I/O device assignments to the VMM (Virtual Machine Monitor) through the DMAR ACPI Tables.

  • Page 83: Qpi Configuration

    Chapter 4: AMI BIOS CPU 4 PCIe Slot 2 Link Width This feature allows the user to set the PCI-Exp bus speed between CPU 4 and the PCI-e port. The options are x4, x8, and x16. CPU 4 PCIe Slot 2 Link Speed Select GEN1 to enable PCI-Exp Generation 1 support for Slot 2.

  • Page 84: Dimm Configuration

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual QPI (Quick Path Interconnect) Link Speed Mode Use this feature to select data transfer speed for QPI Link connections. The options are Fast and Slow. QPI Link Frequency Select Use this feature to select the desired QPI frequency. The options are Auto, 6.4 GT/s, 7.2 GT/s, and 8.0 GT/s.
  • Page 85 Chapter 4: AMI BIOS DRAM RAPL Mode RAPL (Running Average Power Limit) provides mechanisms to enforce power consumption limits on supported processors The options are DRAM RAPL MODE0, DRAM RAPL MODE1, and Disabled. DDR Speed Use this feature to force a DDR3 memory module to run at a frequency other than what is specified by the manufacturer.

  • Page 86: South Bridge Configuration

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual Thermal Throttling Throttling improves reliability and reduces power consumption in the proces- sor via automatic voltage control during processor idle states. The options are Disabled and CLTT (Closed Loop Thermal Throttling). South Bridge Configuration This feature allows the user to configure the settings for the Intel PCH chip. PCH Information This feature displays the following PCH information.

  • Page 87: Sata Configuration

    Chapter 4: AMI BIOS SATA Configuration When this submenu is selected, the AMI BIOS automatically detects the presence of IDE or SATA devices and displays the following items. SATA Port0~SATA Port5: The AMI BIOS displays the status of each SATA port as detected by the BIOS.
  • Page 88 X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual RAID Mode The following items are displayed when RAID Mode is selected: Port 0~5 Hot Plug Select Enabled to enable hot-plug support for the particular port. The options are Enabled and Disabled. PCIe/PCI/PnP Configuration PCI ROM Priority Use this feature to select the Option ROM to boot the system when there are mul- tiple Option ROMs available in the system.
  • Page 89 Chapter 4: AMI BIOS ASPM Support This feature allows the user to set the Active State Power Management (ASPM) level for a PCI-E device. Select Auto to allow the system BIOS to automatically set the ASPM level for the system. Select Disabled to disable ASPM support. The options are Disabled, and Auto.

  • Page 90: Super Io Configuration

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual Super IO Configuration Super IO Chip: This item displays the Super IO chip used in the motherboard. Serial Port 1 Configuration Serial Port Select Enabled to enable a serial port specified by the user. The options are En- abled and Disabled.

  • Page 91: Serial Port Console Redirection

    Chapter 4: AMI BIOS IRQ=3, IO=3E8h; IRQ=5, IO=2E8h; IRQ=7, IO=3F8h; IRQ=3, 4, 5, 6, 7, 10, 11, 12; IO=2F8h; IRQ=3, 4, 5, 6, 7, 10, 11, 12; IO=3E8h; IRQ=3, 4, 5, 6, 7, 10, 11, 12; IO=2E8h; IRQ=3, 4, 5, 6, 7, 10, 11, 12; Device Mode Use this feature to select the desired mode for a serial port specified.
  • Page 92 X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual Data Bits Use this feature to set the data transmission size for Console Redirection. The options are 7 Bits and 8 Bits. Parity A parity bit can be sent along with regular data bits to detect data transmission errors.

  • Page 93: Console Redirection Settings (For Ems)

    Chapter 4: AMI BIOS Putty KeyPad This feature selects Function Keys and KeyPad settings for Putty, which is a terminal emulator designed for the Windows OS. The options are VT100, LINUX, XTERMR6, SCO, ESCN, and VT400. Serial Port for Out-of-Band Management/Windows Emergency Management Services (EMS) The submenu allows the user to configure Console Redirection settings to support Out-of-Band Serial Port management.

  • Page 94: Acpi Settings

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual Data Bits, Parity, Stop Bits The setting for each of these items is displayed. ACPI Settings Use this feature to configure Advanced Configuration and Power Interface (ACPI) power management settings for your system. ACPI Sleep State Use this feature to select the ACPI State when the system is in sleep mode.
  • Page 95 Chapter 4: AMI BIOS Pending Operation Use this item to schedule an operation for the security device. The options are None, Enable Take Ownership, Disable Take Ownership, and TPM Clear. Note: During restart, the computer will reboot in order to execute the pend- ing operation and change the state of the security device.
  • Page 96 X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual Intel TXT (LT-SX) Dependencies This feature displays the features that need to be enabled for the Intel Trusted Execution Technology to work properly in the system. VT-d Support: Intel Virtualization Technology with Direct I/O support VT Support: Intel Virtualization Technology support TPM Support: Trusted Platform support TPM State: Trusted Platform state ME Subsystem...

  • Page 97: Event Logs

    Chapter 4: AMI BIOS Event Logs Use this feature to configure Event Log settings. Change SMBIOS Event Log Settings  This feature allows the user to configure SMBIOS Event settings. Enabling/Disabling Options SMBIOS Event Log Select Enabled to enable SMBIOS (System Management BIOS) Event Logging during system boot.
  • Page 98 X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual Erasing Settings Erase Event Log Select Enabled to erase the SMBIOS (System Management BIOS) Event Log, which is completed before an event logging is initialized upon system reboot. The options are No, Yes, next reset, and Yes, every reset. When Log is Full Select Erase Immediately to immediately erase SMBIOS error event logs that ex- ceed the limit when the SMBIOS event log is full.

  • Page 99: Ipmi

    Chapter 4: AMI BIOS IPMI Use this feature to configure Intelligent Platform Management Interface (IPMI) settings. IPMI Firmware Revision This item indicates the IPMI firmware revision used in your system. Status of BMC This item indicates the status of the IPMI firmware installed in your system. System Event Log ...

  • Page 100: Bmc Network Configuration

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual When SEL is Full This feature allows the user to decide what the BIOS should do when the system event log is full. Select Erase Immediately to erase all events in the log when the system event log is full. The options are Do Nothing and Erase Immediately. Custom EFI Logging Options Log EFI Status Codes Select Enabled to log EFI (Extensible Firmware Interface) Status Codes, Error...
  • Page 101 Chapter 4: AMI BIOS Station MAC Address This item displays the Station MAC address for this computer. Mac addresses are 6 two-digit hexadecimal numbers. Gateway IP Address This item displays the Gateway IP address for this computer. This should be in decimal and in dotted quad form (i.e., 192.168.10.253).

  • Page 102: Boot

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual Boot This submenu allows the user to configure the following boot settings for the system. Boot Option Priorities Boot Option #1/ Boot Option #2/ Boot Option #3, etc. Use this feature to specify the sequence of boot device priority. Network Devices, USB Device BBS Priorities, Hard Disk Drives The above options appear when detected by the BIOS.

  • Page 103: Security

    Chapter 4: AMI BIOS Security This menu allows the user to configure the following security settings for the system. Password Check Use this feature to determine when a password entry is required. Select Setup to require the password only when entering setup. Select Always to require the pass- word when entering setup and on each boot.

  • Page 104: Save & Exit

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual Save & Exit This submenu allows the user to configure the Save and Exit settings for the system. Discard Changes and Exit Select this option to quit the BIOS setup without making any permanent changes to the system configuration, and reboot the computer. Select Discard Changes and Exit, and press <Enter>.
  • Page 105 Chapter 4: AMI BIOS Discard Changes Select this feature and press <Enter> to discard all the changes and return to the BIOS setup. When the dialog box appears, asking you if you want to load previ- ous values, select Yes to load the values previous saved, or select No to keep the changes you've made so far.
  • Page 106 X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual Notes 4-34...

  • Page 107: Appendix A Bios Error Beep Codes

    Appendix A: BIOS POST Error Codes Appendix A BIOS Error Beep Codes During the POST (Power-On Self-Test) routines, which are performed at each system boot, errors may occur. Non-fatal errors are those which, in most cases, allow the system to continue to boot.
  • Page 108 X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual Notes...

  • Page 109: Appendix B Software Installation Instructions

    To install these programs, click the icons to the right of these items. Note: To install the Windows OS, please refer to the instructions posted on our Website at http://www.supermicro.com/support/manuals/. Driver/Tool Installation Display Screen Note 1: Click the icons showing a hand writing on the paper to view the readme files for each item.

  • Page 110: Configuring Superdoctor® 5

    X9QR7-TF+/X9QRi-F+ Motherboard User’s Manual B-2 Configuring SuperDoctor ® The Supermicro SuperDoctor 5 is a hardware monitoring program that functions in a command-line or web-based interface in Windows and Linux operating systems. The program monitors system health information such as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).
  • Page 111 (Disclaimer Continued) The products sold by Supermicro are not intended for and will not be used in life support systems, medical equipment, nuclear facilities or systems, aircraft, aircraft devices, aircraft/emergency communication devices or other critical systems whose failure to perform be reasonably expected to result in significant injury or loss of life or catastrophic property damage.

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