SMART fortwo coupé 2012 Service And Warranty Information page 18

Service and Warranty smart New Vehicle Limited Warranty - Things You Should Know
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General
Our intention is to repair under warranty,
without charge to you, anything that goes
wrong with your vehicle during the war-
ranty period which is our fault. All we ask is
that you properly maintain and care for the
vehicle and that you have warranty repairs
performed by an authorized smart Center.
Please note the difference between
"defects" and "damage" as used in the
warranty. Defects are covered since we,
the distributor are responsible. Con-
versely, we have no control over damage
caused by such things as, but not limited to
collision, misuse, and lack of or improper
maintenance. Therefore, damage for what-
ever reason is not covered by the war-
ranty.
It is the owner's responsibility to maintain
the vehicle according to the Maintenance
Schedule provided. All maintenance ser-
vices must be accomplished to keep your
warranty coverage valid. When requesting
service or repair work under warranty, the
owner must present to the authorized
smart Center evidence that the periodic
servicing requirements have been accom-
plished. Receipts covering completion of
required servicing should be retained in
the event a question arises concerning
maintenance.
These receipts should be transferred to
each subsequent owner of the vehicle. For
your convenience, the Maintenance Book-
let has been designed to incorporate the
signature of your authorized smart Center
upon completion of the required mainte-
nance services.
This signature is evidence of completion of
the maintenance services and should be
kept together with other receipts, repair
orders and invoices.
If the owner has a warranty claim and can
show through receipted invoices that the
vehicle has received the required servic-
ing, the authorized smart Center will per-
form the warranty work without charging
for parts and labor. It is the responsibility
of the owner to prove and the authorized
smart Center to judge whether the
required maintenance service has been
performed.
DVIUSA's obligation is limited to the autho-
rization to exchange or repair at its option
such parts which are acknowledged by it to
be defective. In case of defective assem-
blies, Genuine smart Remanufactured Parts
can be used in exchange instead of their
repair. The replaced defective parts or
assemblies shall become the property of
DVIUSA. Warranty repairs do not constitute
an extension of the original warranty
period for the vehicle or a part thereof.