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Dell Latitude D810 User Manual

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Table of Contents
Dell™ Latitude™ D810 
User's Guide
 
Notes, Notices, and Cautions
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION:
A CAUTION indicates a potential for property damage, personal injury, or death.
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the "Glossary."
NOTE:
Some features may not be available for your computer or in certain countries.
Information in this document is subject to change without notice.
© 2005 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, DellNet, Dimension, Dell TravelLite, Inspiron, Latitude, OptiPlex, PowerApp, PowerEdge, PowerConnect, PowerVault, Dell Precision,
Strikezone, a n d Undock & Go are trademarks of Dell Inc.; Intel, Pentium, and SpeedStep are registered trademarks of Intel Corporation; Microsoft, Windows, and Outlook are registered
trademarks of Microsoft Corporation; Bluetooth is a registered trademark of Bluetooth SIG, Inc., and is used by Dell Inc. under license.; ENERGY STAR is a registered trademark of
the U.S Environmental Protection Agency. As an ENERGY STAR Partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model PP15L
May 2005    P/N D5964     Rev. A02

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  • Page 1 U.S Environmental Protection Agency. As an ENERGY STAR Partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
  • Page 2: About Your Computer

      Bottom View   Based on selections that you made when purchasing your computer, your Dell Latitude D810 came in one of two different configurations. To determine your computer's configuration, you need to know its PPID number. Determining Your Computer's Configuration CAUTION: Before performing these procedures, disconnect the modem from the telephone wall jack.
  • Page 3   display latch speakers display track stick/touch pad buttons power button track stick device status lights volume control buttons keyboard mute button touch pad keyboard status lights display latch button       display latch — Keeps the display closed.  ...
  • Page 4 Turns on when you turn on the computer. Turns on when the computer reads or writes data.  NOTICE: To avoid loss of data, never turn off the computer while the light is flashing. Turns on steadily or blinks when the computer is in a power management mode.
  • Page 5: Left Side View

    <Fn><F2>. Turns on when the uppercase letter function is enabled. Turns on when a card with Bluetooth® wireless technology is enabled. NOTE: The card with Bluetooth wireless technology is an optional feature, so the light turns on only if you ordered the card with your computer. For more information, see the documentation that came with your card.
  • Page 6: Right Side View

    Right Side View     module bay USB 2.0 connectors (2) audio connectors air vent   module bay — You can install devices such as an optical drive or Dell TravelLite™ module in the module bay. For more information, see "Using the Module Bay."   audio connectors     Attach headphones or speakers to the connector. Attach a microphone to the connector.
  • Page 7     air vent S-video TV-out connector infrared sensor serial connector network connector (RJ-45) video connector modem connector (RJ-11) AC adapter connector USB 2.0 connectors (2) processor fan air vent   air vent — Computers use internal fans to create airflow through the vents. This helps prevent overheating. NOTE: The computer turns on the fan(s) when the computer gets hot.
  • Page 8: Bottom View

      serial connector     Connects serial devices, such as a mouse or handheld device.   video connector     Connects an external monitor. For more information, see "Using the Display."   AC adapter connector — Connects the AC adapter so that you can run the computer on AC power instead of battery power.  ...
  • Page 9   battery air vent battery-bay latch release docking device slot memory module cover processor fan air vent   battery — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet. See "Using a Battery."...
  • Page 10: Macrovision Product Notice

      Most Dell computers are classified by the Federal Communications Commission (FCC) as Class B digital devices. To determine which classification applies to your computer, examine all FCC registration labels located on the bottom, side, or back panel of your computer, on card-mounting brackets, and on the cards themselves.
  • Page 11 Model number: PP15L   Company name: Dell Inc. One Dell Way Round Rock, Texas 78682 USA 512-338-4400  ...
  • Page 12: Alert Standard Format (Asf)

    Periodic heartbeats have been transmitted to verify system Entity Presence presence.   For more information about Dell's ASF implementation, see ASF for Dell Portable Computers and the ASF Administrator's Guide for Dell Portable Computers, which are available on the Dell Support website at support.dell.com.  ...
  • Page 13: Using A Battery

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The lithium-ion battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.
  • Page 14: Microsoft Windows Power Meter

    Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter.   The Battery Meter window displays status, charge level, and charge completion time for the battery in your computer. NOTE: You can use your docking device to charge a computer battery. However, a battery in a docking device does not power the docking device or computer.
  • Page 15: Charging The Battery

    Charging the Battery NOTE: With Dell™ ExpressCharge™, when the computer is turned off, the AC adapter charges a completely discharged battery to 80 percent in about 1 hour and to 100 percent in approximately 2 hours. Charge time is longer with the computer turned on. You can leave the battery in the computer for as long as you like. The battery’s internal circuitry prevents the battery from overcharging.
  • Page 16: Using The Module Bay

    You do not need to install the device security screw unless you want to prevent the module from being easily removed.   Your Dell™ computer ships with a CD/DVD drive installed in the module bay and a device security screw, which is not installed in the CD/DVD drive but  packaged separately. When you install a module in the bay, you can install the device security screw to prevent the module from being easily removed.
  • Page 17: Removing And Installing Devices While The Computer Is Running

    1. If the device security screw is installed, remove it. 2. Press the device latch release. 3. Pull the device out of the module bay.   4. Push the new device into the bay until it clicks. 5. Press the device latch release. Removing and Installing Devices While the Computer Is Running 1.
  • Page 18 5. Push the new device into the bay until it clicks. The operating system automatically recognizes the device. 6. Press the device latch release. 7. If necessary, enter your password to unlock your computer.
  • Page 19: Playing A Cd Or Dvd

    Using CDs, DVDs, and Other Module Bay Devices     Playing a CD or DVD   Adjusting the Volume   Adjusting the Picture   Connecting Your Computer to a TV or Audio Device Playing a CD or DVD NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer when you are playing CDs or DVDs.
  • Page 20: Adjusting The Picture

    For more information on volume control options, click Help in the Volume Control window.   The Volume Meter displays the current volume level, including mute, on your computer. Either right-click the icon in the taskbar or press the volume control buttons to enable or disable the Volume Meter on the screen.
  • Page 21: Connecting Your Computer To A Tv Or Audio Device

      Your computer has an S-video TV-out connector that, together with the TV/digital audio adapter cable (available from Dell), enables you to connect the computer to a TV and/or stereo audio device. The TV/digital audio adapter cable provides connectors for an S-video cable, a composite video cable, and an S/PDIF digital audio cable.
  • Page 22: S-Video And S/Pdif Digital Audio

    TV/digital audio adapter cable S-video cable standard audio cable 1. Turn off the computer and the TV and/or audio device that you want to connect. NOTE: You can connect an S-video cable directly to the S-video TV-out connector on the computer (without the TV/digital audio adapter cable) if your TV or audio device supports S-video but not S/PDIF digital audio.
  • Page 23: Composite Video And Standard Audio

    TV/digital audio adapter cable S-video cable S/PDIF digital audio cable 1. Turn off the computer and the TV and/or audio device that you want to connect. 2. Connect the TV/digital audio adapter cable to the S-video TV-out connector on your computer. 3.
  • Page 24: Composite Video And S/Pdif Digital Audio

    TV/digital audio adapter cable composite video cable standard audio cable 1. Turn off the computer and the TV and/or audio device that you want to connect. 2. Connect the TV/digital audio adapter cable to the S-video TV-out connector on the computer. 3.
  • Page 25: Enabling S/Pdif Digital Audio

    TV/digital audio adapter cable composite video cable S/PDIF digital audio cable 1. Turn off the computer and the TV and/or audio device that you want to connect. 2. Connect the TV/digital audio adapter cable to the S-video TV-out connector on the computer. 3.
  • Page 26: Setting Up The Dolby Headphone

    Setting Up the Dolby Headphone NOTE: The Dolby headphone feature is available only if your computer has a DVD drive. 1. Double-click the Intervideo Win DVD icon on the Windows desktop. 2. Click the Properties icon. 3. Click the Dolby Headphone tab. 4.
  • Page 27: Cleaning Your Computer

    Cleaning Your Computer   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries. Clean your computer with a soft cloth dampened with water.
  • Page 28: Using The Dell Diagnostics

    NOTE: If the boot device list does not display and the screen is blank, press the <End> key. Then press the <Enter> key to begin the Dell Diagnostics. The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display.
  • Page 29: Dell Diagnostics Main Menu

    The Drivers and Utilities CD is optional and may not ship with all computers. 5. When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the...
  • Page 30: Using The Display

    When the Dell™ computer is running on battery power, you can conserve power by setting the brightness to the lowest comfortable setting by pressing <Fn>  and the up- or down-arrow on the keyboard.   The Dell QuickSet Brightness Meter shows the current brightness setting for the display. Right-click the icon in the taskbar to enable or disable the Brightness Meter on the screen.  ...
  • Page 31: Dual Independent Display Mode

    Before you change any of the default display settings, make a note of the default settings for future reference. NOTE: Use only the Dell-installed video drivers, which are designed to offer the best performance with your Dell-installed operating system.  ...
  • Page 32: Swapping Primary And Secondary Displays

    Microsoft Windows 2000 NOTE: This software may not be available in certain countries.   The Windows 2000 operating system does not natively support dual independent display (extended desktop) mode on your computer. Large Desktop Display Mode   With some operating systems, you can connect an external monitor or projector to your computer to enlarge your work space (large desktop display mode). This mode allows you to view a large document over two displays as if they were one large display.
  • Page 33: Reinstalling Software

      Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.   Many drivers, such as the keyboard driver, come with your Microsoft® Windows® operating system. You may need to install drivers if you:  ...
  • Page 34: Using The Drivers And Utilities Cd

    1. Click the Start button, point to Settings, and then, click Control Panel. 2. Under Pick a Category, click Performance and Maintenance. 3. Click System. 4. In the System Properties window, click the Hardware tab. 5. Click Device Manager. 6. Right-click the device for which the new driver was installed and click Properties. 7.
  • Page 35: Resolving Software And Hardware Incompatibilities

    If you install a new device driver that causes system instability, you can use the Windows XP Device Driver Rollback to replace the new device driver with the previously installed version of the device driver. If you cannot reinstall your previous driver by using the Device Driver Rollback process, then use System Restore to return your operating system to its previous operating state before you installed the new device driver.
  • Page 36: Using Microsoft Windows Xp System Restore

    System Restore. NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view, so they may not work if you set your Dell™ computer to the  Windows Classic view. Creating a Restore Point 1. Click the Start button and click Help and Support.
  • Page 37: Before You Begin

    The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.
  • Page 38: Reinstalling Windows 2000

    NOTE: The Dell Drivers and Utilities CD is required for installation of the NSS utility. However, this CD is optional and may not ship with all computers.   If you do not have the Dell Drivers and Utilities CD, access the Dell product support website. Click Downloads and select System and Configuration Utilities and Windows XP.
  • Page 39 7. When the Regional Settings window appears, select your region, and then click Next. 8. Enter your name and organization in the Personalize Your Software window and click Next. 9. Enter the Windows product key, which is printed on the Microsoft label on your computer. Then click Next. 10.
  • Page 40: Finding Information

    My computer documentation Documentation and drivers are already installed on your computer. My device documentation You can use the CD to reinstall drivers, run the Dell Diagnostics, or Notebook System Software (NSS) access your documentation. Readme files may be included on your CD to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users.
  • Page 41 NSS utility. NSS provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy drives, Intel® Pentium® M processors, optical drives, and USB devices. NSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.
  • Page 42: Getting Help

      When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.
  • Page 43: Problems With Your Order

      If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call to speak to a sales specialist, see the contact numbers for your region.
  • Page 44: Returning Items For Warranty Repair Or Credit

    Prepare all items being returned, whether for repair or credit, as follows: 1. Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box. For the telephone number to call, see the contact numbers for your region.
  • Page 45 In certain countries, technical support specific to Dell Inspiron™ XPS computers is available at a separate telephone number listed for participating countries. If you do not see a telephone number listed that is specific for Inspiron XPS computers, you may contact Dell through the technical support number listed and your call will be routed appropriately.
  • Page 46 604 633 4966 Customer Service (Penang, Malaysia) 604 633 4949 Country Code: 673 Transaction Sales (Penang, Malaysia) 604 633 4955 Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus   AutoTech (automated technical support) toll-free: 1-800-247-9362 International Access Code: 011 Customer Care (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Care (med./large business, government) toll-free: 1-800-326-9463...
  • Page 47     E-mail: support.euro.dell.com/dk/da/emaildell/    International Access Code: 00 Technical Support for Inspiron XPS computers only 7010 0074 Country Code: 45 Technical Support for all other Dell computers 7023 0182 Customer Care (Relational) 7023 0184 Home/Small Business Customer Care 3287 5505 Switchboard (Relational) 3287 1200 Switchboard Fax (Relational) 3287 1201...
  • Page 48 81-44-520-1435 City Code: 44 Technical Support (Dell Precision, OptiPlex, and Latitude) toll-free:0120-198-433 Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) 81-44-556-3894 Technical Support (PDAs, projectors, printers, routers) toll-free: 0120-981-690 Technical Support outside of Japan (PDAs, projectors, printers, routers)
  • Page 49 Country Code: 853 Transaction Sales (Xiamen, China) 29 693 115 Malaysia (Penang) Website: support.ap.dell.com    Technical Support (Dell Precision, OptiPlex, and Latitude) toll-free: 1 800 88 0193 International Access Code: 00 Technical Support (Dimension, Inspiron, and Electronics and Accessories) toll-free: 1 800 88 1306 Country Code: 60 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 1800 88 1386...
  • Page 50 Singapore (Singapore) Website: support.ap.dell.com    Technical Support (Dimension, Inspiron, and Electronics and Accessories) toll-free: 1800 394 7430 International Access Code: 005 Technical Support (OptiPlex, Latitude, and Dell Precision) toll-free: 1800 394 7488 Country Code: 65 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 1800 394 7478 Customer Service (Penang, Malaysia) 604 633 4949...
  • Page 51 Transaction Sales toll-free: 00801 65 1228 Corporate Sales toll-free: 00801 651 227 Thailand Website: support.ap.dell.com    Technical Support (OptiPlex, Latitude, and Dell Precision) toll-free: 1800 0060 07 International Access Code: 001 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 1800 0600 09  Country Code: 66 Customer Service (Penang, Malaysia) 604 633 4949 Corporate Sales toll-free: 1800 006 009...
  • Page 52 Dell Outlet Store (Dell refurbished computers) toll-free: 1-888-798-7561 Software and Peripherals Sales toll-free: 1-800-671-3355 Spare Parts Sales toll-free: 1-800-357-3355 Extended Service and Warranty Sales toll-free: 1-800-247-4618 toll-free: 1-800-727-8320 Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired toll-free: 1-877-DELLTTY (1-877-335-5889) U.S. Virgin Islands General Support 1-877-673-3355 Venezuela General Support 8001-3605...
  • Page 53 Glossary                                                   Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. AC —...
  • Page 54 — A connector on the system board (in some computers) where you insert an expansion card, connecting it to the system bus. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance.  Express Service Code service may not be available in some countries.
  • Page 55 — A device that allows your computer to communicate with other computers over analog telephone lines. Three types of modems include: external, PC Card, and internal. You typically use your modem to connect to the Internet and exchange e-mail. module bay — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. monitor — The high-resolution TV-like device that displays computer output.
  • Page 56 — An I/O port often used to connect devices such as a handheld digital device or digital camera to your computer. Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
  • Page 57 software packages. Setup program differs from system setup. shortcut — An icon that provides quick access to frequently used programs, files, folders, and drives. When you place a shortcut on your Windows desktop and double-click the icon, you can open its corresponding folder or file without having to find it first. Shortcut icons do not change the location of files. If you delete a shortcut, the original file is not affected.
  • Page 58 write-protected — Files or media that cannot be changed. Use write-protection when you want to protect data from being changed or destroyed. To write- protect a 3.5-inch floppy disk, slide its write-protect tab to the open position. WXGA — wide-aspect extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 800." XGA —...
  • Page 59: Using The Keyboard And Touch Pad

    <Ctrl><Shift><Esc> Opens the Task Manager window <Fn><Num Lk> Enables and disables the scroll lock Battery   <Fn><F3> Displays the Dell™ QuickSet Battery Meter. CD or DVD Tray   <Fn><F10> Ejects the tray out of the drive (if Dell QuickSet is installed). Display Functions  ...
  • Page 60: Touch Pad

    <Fn><Esc> Activates a power management mode. You can reprogram this keyboard shortcut to activate a different power management mode using the Advanced Tab in the Power Options Properties window. <Fn><F1> Puts the system into Hibernate mode. Dell QuickSet is required. Speaker Functions   <Fn><Page Up> Increases the volume of the integrated speakers and external speakers, if attached.
  • Page 61: Customizing The Touch Pad And Track Stick

    Changing the Track Stick Cap   You can replace your track stick cap if it wears down from prolonged use or if you prefer a different color. You can purchase additional caps by visiting the Dell website at www.dell.com.  ...
  • Page 62: About Passwords

      If you forget any of your passwords, contact your system administrator or contact Dell. For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer.
  • Page 63: Using A Hard Drive Password

    If you forget the primary password and do not have an administrator password assigned, or if you have both a primary and an administrator password assigned but forget them both, contact your system administrator or contact Dell. Using a Hard Drive Password  ...
  • Page 64   Download the Dell Portables Asset Tag utility from the support.dell.com website to create bootable media (such as a bootable CD, floppy disk, or USB key), and then use the bootable media to assign an asset tag. NOTE: The Dell Portables Asset Tag utility may not be available as a download in certain countries.
  • Page 65: Enabling The Tpm Feature

    If you use TPM, you must follow the backup procedures in the documentation that came with the software to secure your TPM data and encryption keys. In the event of these backups being incomplete, lost, or damaged, Dell will be unable to assist in the recovery of encrypted data.
  • Page 67: Using Pc Cards

    Using PC Cards     PC Card Types   PC Card Blanks   Extended PC Cards   Installing a PC Card   Removing a PC Card or Blank PC Card Types   See "Specifications" for information on supported PC Cards. NOTE: A PC Card is not a bootable device.  ...
  • Page 68: Removing A Pc Card Or Blank

    2. Slide the card into the slot until the card is completely seated in its connector. If you encounter too much resistance, do not force the card. Check the card orientation and try again.     The computer recognizes most PC Cards and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the floppy disk or CD that came with the PC Card.
  • Page 69  ...
  • Page 70: Power Management Tips

    Power Management     Power Management Tips   Power Management Wizard   Power Management Modes   Power Options Properties Power Management Tips NOTE: "Using a Battery" for more information on conserving battery power.   Connect the computer to an electrical outlet when possible because battery life is largely determined by the number of times the battery is charged.  ...
  • Page 71: Power Management Modes

      The screen allows you to select, create, and edit power scheme settings. In addition, you can delete power schemes that you create, but you cannot delete Dell™ QuickSet predefined power schemes (Maximum Battery, Maximum Performance, Presentation, and Network Disabled). NOTE: QuickSet automatically adds the word (QuickSet) after the names of power schemes created using QuickSet.
  • Page 72: Power Options Properties

    Standby Mode   Standby mode conserves power by turning off the display and the hard drive after a predetermined period of inactivity (a time-out). When the computer exits standby mode, it returns to the same operating state it was in before entering standby mode. NOTICE: If your computer loses AC and battery power while in standby mode, it may lose data.
  • Page 73: Alarms Tab

    The Power schemes drop-down menu displays the selected preset power scheme. Keep the default Portable/Laptop power scheme to maximize battery power.   Windows XP controls the performance level of the processor depending on the power scheme you select. You do not need to make any further adjustments to set the performance level.
  • Page 74 1. Click Advanced and then click one of the following options: Disable Intel SpeedStep technology control Remove flag icon (from the notification area) Disable audio notification when performance changes 2. Click OK to accept any changes, and then click OK to close the Intel SpeedStep® technology window.  ...
  • Page 75: Solving Problems

    Incompatibilities."   Run the Dell Diagnostics  —  See "Using the Dell Diagnostics." CD and DVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD.
  • Page 76: If You Hear An Unfamiliar Scraping Or Grinding Sound

    Change the write speed to a slower rate — See the help files for your CD or DVD creation software. If you cannot eject the optical drive tray   1.  Ensure that the computer is shut down. 2.  Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the tray is partially ejected. 3.
  • Page 77: Error Messages

    Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. Error Messages  ...
  • Page 78 Extended memory size has changed — The amount of memory recorded in NVRAM does not match the memory installed in the computer. Restart the computer. If the error appears again, contact Dell.   Gate A20 failure — A memory module may be loose.
  • Page 79: Keyboard Problems

    System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the system setup program. Then immediately exit the program. See "Using the System Setup Program." If the message reappears, contact Dell.   Time-of-day clock stopped —...
  • Page 80: Lockups And Software Problems

    NOTE: Use the integrated keyboard when working in MS-DOS® mode or when running the Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional. External Keyboard Problems  ...
  • Page 81: A Program Stops Responding

    Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.  ...
  • Page 82: Memory Problems

     Ensure that the PC Card is properly inserted into the connector.   Ensure that the card is recognized by Windows  —  Double-click the Safely Remove Hardware icon in the Windows taskbar. Ensure that the card is listed.   If you have problems with a Dell-provided PC Card  —  Contact Dell.   If you have problems with a PC Card not provided by Dell  —  Contact the PC Card manufacturer.
  • Page 83: Power Problems

      Due to the extra power consumption when a computer is docked to the Dell D/Dock, normal computer operation is not possible on battery power alone. Ensure that the 90-W AC adapter is connected to your computer when the computer is docked to the Dell D/Dock.
  • Page 84: Printer Problems

      If a computer is connected to the Dell D/Dock or Dell D/Port while the computer is running, presence of the docking device is ignored until the AC adapter is connected to the computer. AC Power Loss While the Computer Is Docked  ...
  • Page 85: Sound And Speaker Problems

    Check the scanner documentation  —  See the scanner documentation for setup and troubleshooting information.   Unlock the scanner  —  Ensure that your scanner is unlocked if it has a locking tab or button.   Restart the computer and try the scanner again   Check the cable connections  —   See the scanner documentation for cable connection information. Ensure that the scanner cables are securely connected to the scanner and the computer.
  • Page 86: No Sound From Headphones

    Eliminate possible interference  —  Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.   Reinstall the audio driver   Run the Dell Diagnostics No sound from headphones     Check the headphone cable connection  —  Ensure that the headphone cable is securely inserted into the headphone connector.
  • Page 87: If The Display Is Blank

    3.  Try different settings for Colors, Screen area, and Advanced Settings.   Run the Video diagnostics tests — If no error message appears and you still have a display problem, but the display is not completely blank, run the Video device group in the Dell Diagnostics. Then contact Dell.  ...
  • Page 88 1.  Shut down your computer and connect an external monitor to the computer. 2.  Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell.  ...
  • Page 89: Dell™ Quickset Features

      Clicking the QuickSet Icon   Double-Clicking the QuickSet Icon   Right-Clicking the QuickSet Icon   Dell QuickSet runs from the icon located in the taskbar and functions differently when you click, double-click, or right-click the icon. Clicking the QuickSet Icon   Click the icon to perform the following tasks:  ...
  • Page 90: Adding And Replacing Parts

    Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in Dell's product documentation, or as directed by Dell's online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
  • Page 91: Memory Module Dimm B

    Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTE: Memory modules purchased from Dell are covered under your computer warranty.   The computer has two memory slots, DIMM A and DIMM B. DIMM A (located under the keyboard) holds the basic memory module as configured from the factory.
  • Page 92 NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips. 3. If you are replacing a memory module, remove the existing module: a.  Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up. b.
  • Page 93: Memory Module Dimm A

    To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface. NOTE: Memory modules purchased from Dell are covered under your computer warranty. 1. Follow the procedures in "Before You Begin."...
  • Page 94 6. Replace the keyboard. a.  Reconnect the keyboard connector to the system board. b.  Slide the tabs at the bottom of the keyboard back into their slots. c.  Reinsert and tighten the two screws across the top of the keyboard. 7.
  • Page 95: Mini Pci Card

    1 modem cable 2 modem 3 screw 4. Connect the modem cable to the modem. NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. 5. Align the modem with the screw hole and press the modem into the connector on the system board. 6.
  • Page 96 b.  Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly. c.  Lift the Mini PCI card out of its connector.   NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. 4.
  • Page 97: Hard Drive

    Hard drives are extremely fragile; even a slight bump can damage the drive. NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell.   To replace the hard drive in the hard drive bay: 1.
  • Page 98: Internal Card With Bluetooth® Wireless Technology

    NOTE: The Operating System CD and the Drivers and Utilities CD are optional and may not ship with all computers. 7. Install the operating system for your computer. For instructions, see Reinstalling Microsoft® Windows® 8. Install the drivers and utilities for your computer.
  • Page 99: Coin-Cell Battery

    1 screw 2 internal card with Bluetooth wireless technology 3 system board connector 3. Remove the screw. 4. Pull the card out of the system board connector. 5. Remove the card from the computer and set it aside. 6. Attach the new card to the system board connector. NOTE: The card and system board connector can only connect in one configuration.
  • Page 100: Using The System Setup Program

    System security and hard-drive password settings NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly. Viewing the System Setup Screens 1.
  • Page 101: Commonly Used Options

    3. Connect the computer to an electrical outlet. 4. Turn on the computer. When the DELL logo appears, press <F12> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.
  • Page 102: Enabling The Infrared Sensor

    Enabling the Infrared Sensor 1. Under the Onboard Devices category, press <Enter> to select the Fast IR setting, and press the right-arrow or left arrow key to change the setting to a COM port. NOTE: The default setting is Off. 2.
  • Page 103: Using Smart Cards

    Using Smart Cards     About Smart Cards   Installing a Smart Card About Smart Cards   Smart cards are portable credit-card shaped devices with internal integrated circuits. The top surface of the smart card usually contains an embedded processor located under the gold contact pad. The combination of the small size and integrated circuits make smart cards valuable tools for security, data storage, and special programs.
  • Page 104  ...
  • Page 105: Specifications

    Specifications     Processor    Display    System Information    Keyboard    PC Card    Touch Pad    Smart Card    Track Stick    Memory    Battery    Ports and Connectors    AC Adapter    Communications    Physical    Video    Environmental    Audio        NOTE: The Latitude D810 comes in two different configurations. To determine the configuration of your computer, see "About Your Computer."...
  • Page 106 and IrDA Standard 1.0 (Slow IR) S-video TV-out 7-pin mini-DIN connector for S-video composite video, and S/PDIF (TV/digital audio-adapter cable supports composite video and S/PDIF) Mini PCI Type IIIA Mini PCI card slot Modem RJ-11 support Network adapter RJ-45 port  ...
  • Page 107 WSXGA+ 5.5 W (max) WUXGA 6.0 W (max) Controls brightness can be controlled through keyboard shortcuts     Keyboard  Number of keys 87 (U.S. and Canada); 88 (Europe); 91 (Japan) Key travel 2.7 mm ± 0.3 mm (0.11 inch ± 0.016 inch) Key spacing 19.05 mm ±...
  • Page 108     Physical  Height 41.8 mm (1.6 inches) Width 361.2 mm (14.2 inches) Depth 260.4 mm (10.3 inches) NOTE: The Latitude D810 comes in two different configurations. To determine the configuration of your computer, see "About Your Computer." Weight:   ATI Mobility Radeon X600 with travel module 2.946 kg (6.50 lbs) typical and 80 WHr battery...
  • Page 109: Traveling With Your Computer

    Write down your Service Tag and store it in a safe place away from the computer or carrying case. Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell.  ...
  • Page 110: Traveling By Air

      The Dell customer service representative will log your report under the computer Service Tag and flag the computer as missing or stolen. If someone calls Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller.
  • Page 111: Connecting To A Wireless Local Area Network

    The user's guide is located on the optional Drivers and Utilities CD in the "User's Guides-Network User's Guides" category. The user's guide is also available on the Dell Support website at support.dell.com.
  • Page 112 (identified by a icon), you must enter a WEP or WPA password when prompted. NOTE: Network security settings are unique to your network. Dell cannot provide this information. NOTE: Your computer can take up to 1 minute to connect to the network.
  • Page 113: Using Microsoft® Windows® Xp

    You can change the appearance of the Windows desktop, Start menu, and Control Panel so that they look more like previous versions of the Windows operating system. NOTE: The procedures in this document were written for the Windows default view, so they may not work if you set your Dell™ computer to the  Windows classic view. Desktop 1. Click the Start button, point to Settings, and then, click Control Panel.
  • Page 114: Transferring Information To A New Computer

    Your computer is set up to use the Desktop Cleanup Wizard to move programs that are not frequently used to a designated folder 7 days after you first start your computer and every 60 days after that. The appearance of the Start menu changes as programs are moved.  ...
  • Page 115: Running The Files And Settings Transfer Wizard Without The Operating System Cd

      To copy data from the old computer: 1. On the old computer, insert the Windows XP Operating System CD. 2. On the Welcome to Microsoft Windows XP screen, click Perform additional tasks. 3. Under What do you want to do?, click Transfer files and settings. 4.
  • Page 116: Setting Up A Home And Office Network

    3. Click Finished and restart the new computer. NOTE: For more information about this procedure, search dell.support.com for document #PA1089586, (How Do I Transfer Files From My Old Computer to My New Dell Computer Using the Microsoft® Windows® XP Operating System?).
  • Page 117: Internet Connection Firewall

    Internet Connection Firewall   The Internet Connection Firewall provides basic protection from unauthorized access to the computer while the computer is connected to the Internet. The firewall is automatically enabled when you run the Network Setup Wizard. When the firewall is enabled for a network connection, the firewall icon appears with a red background in the Network Connections section of the Control Panel.