Solving Problems; Cd And Dvd Drive Problems - Dell Latitude D810 User Manual

Solving Problems

Drive Problems
E-Mail, Modem, and Internet Problems
Error Messages
Keyboard Problems
Lockups and Software Problems
Memory Problems
Network Problems
Drive Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Fill out the Diagnostics Checklist as you complete these checks.
Ensure that Microsoft® Windows® recognizes the drive —
is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.
Test the drive —
Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.
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Insert a bootable floppy disk and restart the computer.
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Clean the drive or disk — See "Cleaning Your
Ensure that the CD is snapped onto the spindle
Check the cable connections
Check for hardware incompatibilities —
Run the Dell Diagnostics — See

CD and DVD drive problems

NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD.
NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.
Problems writing to an optical drive
Close other programs — The optical drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs.
Try closing all programs before you write to the CD or DVD.
Turn off Standby mode in Windows before writing to a CD or DVD disc —
the Windows Help and Support Center
Click the Start button and click My Computer. If the floppy, CD, or DVD drive,
Computer."
See "Resolving Software and Hardware
"Using the Dell Diagnostics."
for information on power management
PC Card Problems
Power Problems
Printer Problems
Scanner Problems
Sound and Speaker Problems
Touch Pad or Mouse Problems
Video and Display Problems
Incompatibilities."
See "Power Management" or search for the keyword standby in
modes.