Getting started
Are you a new cable or VoIP subscriber?
If your answer is yes, the existing telephone jacks in your home may
no longer work. Your cable/VoIP service provider uses a different
connection, separate from your old traditional telephone service, to
connect the modem/router/terminal adapter installed in your home.
To allow all existing telephone jacks to work, contact your telephone
service provider for solutions, such as rewiring services (fees may apply).
If your answer is no, your existing telephone jacks will continue to
work as normal.
OLD
Main
landline
NEW
Cable or
Internet
Conventional
telephone line jack
Modem/Router/
Terminal adapter
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